Arden Ridge Health and Rehabilitation is a skilled nursing and long-term care facility in Arden, North Carolina, with a licensed capacity of 100 residents.
Family experiences at the facility are deeply divided. One resident praised the staff, cleanliness, physical therapy, and housekeeping across departments. However, multiple families reported serious concerns: delayed personal care (bathing requests not honored), difficulty reaching supervisors, dietary accommodations not followed despite medical necessity, and staff expressing indifference to patient needs. One family wrote that nurses said "they don't pay me enough" and "I don't care" when it came to patient care. Parking accessibility for visitors with disabilities was also flagged as an ongoing issue.
The facility holds a 3.4 out of 5 Google rating based on 11 reviews, with responses ranging from 5 stars to repeated 1-star assessments citing safety and care quality concerns.