1 / 5Reviewers consistently praise Arbor Terrace Asheville for its warm, welcoming staff and smooth tour and transition experience, with several families specifically thanking a staff member named Cathy for her guidance. Residents are described as happy, socially engaged, and treated with respect, though the reviews provided are largely from prospective families touring the community rather than long-term residents.
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Arbor Terrace Asheville is a senior living community in Asheville, North Carolina, offering two levels of care: assisted living and memory care for seniors with Alzheimer's disease and other forms of dementia. The community combines personalized assistance with resort-style amenities and services designed to support residents while maintaining independence and peace of mind.
Memory care residents receive specialized support in the Evergreen neighborhood, a dedicated setting with 24/7 safety features and trained staff. The community emphasizes building deep connections with residents, learning their interests and preferences to provide individualized care. Memory care services include assistance with daily living tasks, medication management, cognitive engagement activities, and secured entrances and exits designed specifically for individuals living with dementia.
The community features an array of amenities including an on-site beauty salon and spa, wellness center with fitness classes, activity room, award-winning dining program, accessible transportation, regular housekeeping, and outdoor courtyards with walking paths. Residents have access to personalized apartments and comfortable community spaces for entertaining family and socializing with other residents.
A vibrant monthly social calendar offers opportunities to learn new skills, make friendships, and participate in community activities. Staff members coordinate events ranging from large gatherings to smaller meetups, and organize trips to nearby destinations based on resident interests.
Arbor Terrace Asheville is pet-friendly, welcoming residents' pets as part of the family. The community is located in Asheville, an area with abundant shopping, dining, live theater, and music venues, providing residents with access to local attractions and cultural opportunities.
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Help Me Choose5overall · 51 ratings combined
5★ on Google (51)
Maggie Sevek
Apr 2026
I came to Arbor Terrace with my daughter and son and met with Cathy who was warm and welcoming. She sat with us and answered all of our questions with a genuine honesty and caring. We took the tour with her and was delighted to meet staff and those living there and welcomed their positive comments. I was very happy to see the options that are available. It is a welcoming and warm environment. Thank you Cathy for your help in making a very hard decision.
Charlotte Ayala
Mar 2026
In the beginning, my loved one was sad and a bit angry at the idea of moving to assisted living. She has been at Arbor Terrace now for going on two weeks. When I stop in to see her, she is either going to an activity or coming from one, and has a glow with a big smile! She is truly enjoying herself. This was a woman who was not social in the slightest sense! I believe her transition is the result of a kind and caring staff, and the coordinators who know exactly how to interact with this community of residents. They are treated like human beings and gentle souls, as that is how we should all be treated; with respect and kindness. I no longer have to worry about the day today day things, the small things, or the big things. I am so happy we found this residence. I am so grateful for the peace of mind that has been restored after a journey of caregiving. I highly recommend Arbor Terrace and their incredible staff of professionals. Don't wait until your loved one can no longer enjoy new things and make new friends in an environment that truly is nourishment to the mind and body. I have loved watching my loved one blossom into a person who appears to have a new life filled with excitement. Her apartment is lovely and comfortable and she relishes the attention she gets on a daily basis. It's truly a treasure.
kathy s
Mar 2026
I toured Arbor Terrace as a potential place for my family and was pleased to see that there are three different room sizes—what Cathy so lovingly referred to as “apartments”—to meet your family’s needs. Upon meeting Cathy, you immediately see that she truly loves the work she does and knows each resident by name. She took more than enough time to listen to my story and share her expertise, helping me make the best decision for my loved one. She made me feel as though I was talking with a family friend. Thank you, Cathy, for your warmth and care.
Juli
Feb 2026
My mother and I have toured Arbor Terrace twice as our family progresses through this daunting process of choosing assisted living for my father. Cathy is a perfect fit for welcoming and gently guiding my mother through this journey. The facility is lovely, providing a quiet, warm, homey feel. We were very impressed with the resident rooms and personable staff.
Phyllis Humble
Feb 2026
My husband and I took a tour of Arbor Terrace to see if it might be a suitable place for a loved one. Cathy took the time to explain everything in detail and answer all of our questions in a very thorough manner. The facility was clean and bright and the residents genuinely seemed to enjoy being there. The staff were friendly and welcoming. We were shown several different floor plan options as well as the amenities and left with the information we needed to make an informed decision.
Arbor Terrace Asheville offers Assisted Living and Independent Living.
Arbor Terrace Asheville is located at 3199 Sweeten Creek Rd in Asheville, North Carolina.
Reviewers consistently praise Arbor Terrace Asheville for its warm, welcoming staff and smooth tour and transition experience, with several families specifically thanking a staff member named Cathy for her guidance. Residents are described as happy, socially engaged, and treated with respect, though the reviews provided are largely from prospective families touring the community rather than long-term residents.
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