MyLivingChoice

Big Country Healthcare Services

2434 S 7th St

4.6(10 ratings)· Abilene average: 4.2

Big Country Healthcare Services

Quick Facts

Medicare quality
2.5 of 5 stars

Home Health Compare

Medicare certified
Since 2006

Big Country Healthcare Services is a home health agency serving Abilene, Texas offering Home Health. Families rate it 4.6 out of 5 across 10 reviews.

About Big Country Healthcare Services

Big Country Healthcare Services is a Medicare-certified home health agency serving Abilene, TX and has been Medicare certified since 2006. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy and medical social services. The agency is privately owned.

Medicare rates the quality of patient care at Big Country Healthcare Services 2.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at Big Country Healthcare Services

Home Health

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Reviews of Big Country Healthcare Services

4.6overall · 10 ratings combined

4.6★ on Google (10)

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Ask about availability, hourly rates, or a free in-home assessment. Your details go only to Big Country Healthcare Services, never sold or shared.

Medicare Quality of Care

Big Country Healthcare Services is a Medicare-certified home health agency (certified since 2006). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

2.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency88%US 79%
  • Rated their overall care 9 or 10 out of 1093%US 85%
  • Care was given in a professional way92%US 89%
  • The team communicated well91%US 86%
  • The team discussed medicines, pain and home safety70%US 82%

87 completed patient surveys, 37% response rate.

Hospital outcomes

  • Discharged to the community78%US 80%Same as
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)11%US 11%Same as

How patients did

  • Care started within 2 days of referral67%US 94%
  • Patients got better at walking or moving around83%US 83%
  • Patients got better at getting in and out of bed80%US 83%
  • Patients got better at bathing95%US 86%
  • Patients' breathing improved81%US 85%
  • Patients got better at taking medications correctly78%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations77%US 61%

Service area

Big Country Healthcare Services reports serving 43 ZIP codes, including Abilene, Anson, Baird, Ballinger, Bangs, Blackwell, Breckenridge, Brookesmith, Brownwood, Buffalo Gap and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 679576. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Big Country Healthcare Services offer?

Big Country Healthcare Services offers Home Health.

Where is Big Country Healthcare Services located?

Big Country Healthcare Services is located at 2434 S 7th St in Abilene, Texas.

Does Medicare cover care from Big Country Healthcare Services?

Yes. Big Country Healthcare Services is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.5 out of 5 stars.

Do I need a referral to use Big Country Healthcare Services?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Big Country Healthcare Services?

Submit the Request Information form on this page to connect with Big Country Healthcare Services and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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