Neida Zayas
Jul 2026
Understaffed follow whatever they are told instead of doctors orders per patient.
4(79 ratings)· Bethlehem average: 4.2
1 / 6CMS Care Compare
Bethlehem South Skilled Nursing and Rehabilitation is a Bethlehem, PA facility focused on post-hospital recovery, with a 4.0 Google rating from 78 reviews. Beyond the rating, no detailed reviewer feedback or amenity information was provided to assess day-to-day experience.
AI-generated from reviews and community data.
Bethlehem South Skilled Nursing And Rehabilitation is a senior living community in Bethlehem, Pennsylvania offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 4.0 out of 5 across 79 reviews.
Bethlehem South Skilled Nursing and Rehabilitation is a skilled nursing facility located on Westgate Drive in Bethlehem, Pennsylvania, providing individualized post-hospital care in a comfortable environment.
The facility's clinical and therapy teams are experienced in delivering specialized care tailored to each patient's needs, interests, and abilities. The center is designed to support a smoother and safer transition throughout recovery, with an emphasis on helping patients return home or transition to a lower level of care.
The facility prioritizes optimum functionality in its design to support recuperation and rehabilitation goals for those requiring skilled nursing services.
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Help Me Choose4overall · 79 ratings combined
4★ on Google (79)
Neida Zayas
Jul 2026
Understaffed follow whatever they are told instead of doctors orders per patient.
Rick Walters
Jul 2026
I went to visit a friend
Yvette Hall
Jul 2026
If I can give this facility ZERO stars I would. If you love your family member, DO NOT place them in this facility. As soon as you walk in it’s so dreary & smells really bad of urine & feces. That alone should have given me a red flag. The staff members that I have encountered are clueless and extremely rude. Let’s start with the caucasian older receptionist, so nasty & extremely rude!!!!! The LPN 3 to 11 Mia & 11-7 Obed. CNA 3-11 Debbie and a bald headed light skin man. Super rude! No one has a clue on what they are doing. All they EVER do is sit behind the nurses station on their phones while NUMEROUS call bells are ringing! Most of the times, I had to give mom her bathes & showers because the CNA’s told my mom that they didn’t have the time to shower or bathe her! They are super short staff & the DON herself told me she was working on a med cart because there was no staff! Mom was never given an assessment when I brought her in. No one even looked at her. I removed my mom from that facility 2021 building ASAP. Not to mention her jewelry went missing. I reported it & never got a call to check the status of my report. This place is beyond filthy & I found several roaches in the bathroom. Stay far away from this facility!!!!!!!!!!
Rosa Snyder
Jul 2026
I attended physical and occupational therapy with my friend today,the therapist were very nice and did a great job
Stephanie Vasquez
Jun 2026
I had a review was for one star and yes the care was not as well as I liked and it was costly and a lot of my mom’s stuff went missing found some and thank you. I will say the new administrator reached out in regards to my first review which I honestly didn’t expect. My emotions are still high and yes it’s your loved and trust me a day doesn’t go by that I wish I could change things. He said he wants to change the culture and I believe him and hope he will. I worked in healthcare almost my whole life and when I tell it’s all about kindness and learn to empathize. Everyone has an end date in life and people should think how would you want your loved one or you to be treated when that day would come and honor it. Not everyone there was bad during my mom’s stay and for the people that were my only thoughts if you’re in a career where you should be empathetic and can’t maybe it’s time to change career because it’s people lives in your hands. Yes, I do know healthcare is stressful and I commend those who do a great job and I know it’s exhausting but you change people’s lives everyday and it’s choice to make it better or worse. Thank you Mr.Shadid and counting on you to make a difference appreciate at least being acknowledged for my concerns.
9 inspection visits in the last three years, 28 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 5, 2026
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 5, 2026
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity C of L: potential for minimal harm, widespreadCorrected Oct 14, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 12, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 23, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Aug 20, 2024
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 9, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2023
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2023
Provide safe, appropriate pain management for a resident who requires such services.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2023
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2023
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity C of L: potential for minimal harm, widespreadCorrected Dec 19, 2023
Dispose of garbage and refuse properly.
Severity C of L: potential for minimal harm, widespreadCorrected Dec 19, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 19, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Bethlehem South Skilled Nursing And Rehabilitation offers Skilled Nursing / Long Term Care.
Bethlehem South Skilled Nursing And Rehabilitation is located at 2021 Westgate Drive in Bethlehem, Pennsylvania.
Bethlehem South Skilled Nursing and Rehabilitation is a Bethlehem, PA facility focused on post-hospital recovery, with a 4.0 Google rating from 78 reviews. Beyond the rating, no detailed reviewer feedback or amenity information was provided to assess day-to-day experience.
Bethlehem South Skilled Nursing And Rehabilitation had 9 government inspection visits in the last three years, with 28 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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