Best In-Home Service Inc. is a home health and hospice agency serving families across Cook, Lake, and DuPage counties in the Chicago area. Most reviewers, including both clients and former caregivers, describe the staff as professional, compassionate, and responsive, though one detailed review raised concerns about a supervisor's attitude and lack of Spanish-language support.
AI-generated from reviews and community data.
Best In-Home Service Inc. is a licensed home care agency providing in-home care services in Northbrook and North Chicagoland, Illinois. The agency serves multiple communities across Cook, Lake, and DuPage counties, including Evanston, Skokie, and Schaumburg.
The agency offers elder care, memory care for Alzheimer's and dementia, personal care, and 24/7 in-home support. Care is delivered by dedicated caregivers who provide respectful support in clients' homes, with services tailored to individual needs.
Best In-Home Service Inc. focuses on delivering compassionate, personalized care solutions designed to enhance quality of life for seniors and their families in the comfort of their own homes.
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Help Me Choose4.4overall · 19 ratings combined
4.4★ on Google (19)
Boris Gipsh
May 2026
I’ve been working with this company for almost 10 years and it truly feels like a second family.The team is supportive professional and genuinely cares about each others.Being able to communicate in my native language makes me feel comfortable and understanding every day.I’m proud to be part of such a positive and welcoming team.
Olesia Klishch
Apr 2026
We are very grateful for the care and support provided to our relative. The service was truly excellent — professional, attentive, and compassionate at all times. It gave our family great peace of mind knowing she was in such good hands. Thank you for your kindness and dedication.
Christina Oviedo
Apr 2026
I’ll be completely honest, I see all the reviews are good, but I’m unsure if any of these people have had to work with the supervisor we have. She’s rude, she gives me the feeling that she does not like her Spanish speaking clients. My grandmother uses the service and I had to basically do the whole training process for the new home care aid because they have no Spanish-speaking person in this company. This is what they told me this is even what HR told me I didn’t know ahead of time, so it was very difficult since I work full-time, and obviously take care of my grandmother. We needed extra help during the work hours and the person we chose was perfect since my grandmother is also Spanish-speaking. Just a very odd feeling I get from some of these people and the way they handle things. When I asked if some of the paperwork could be sent in Spanish they said no, but I could do it myself. We’ll see how long we stay with this company if much longer. I also don’t get replies at all from any emails that I send to the supervisor. Overall, I’m not the one who had to deal with the service before I took over her care. It was another person and from what I saw things were usually fine. At this point, I just want people to know that if they need a Spanish home care aid they should probably just go with another company altogether otherwise they will have to basically do the hiring process themselves. As well as translating any material that is sent over. If possible, I would like to speak to a director as soon as possible regarding our continued services. When I called, I tried to reach out to one, but wasn’t able to do it because this person was busy. This was twice now. Which I understand as I don’t have an appointment set with any director. So if one is available I’d like to speak to a higher up and I would like to do so immediately.
Jan McCall
Feb 2026
I thoroughly enjoyed working as a caregiver for Best In-Home. They were always extremely professional. Any questions or issues were handled promptly and efficiently. My supervisor, Zhanna, and Tamar in HR were always kind, communicative and responsive. I highly recommend employment with Best In-Home Service.
Julie Goldstein
Nov 2025
Best-In-Home Service is wonderful. They have provided me with a very kind, caring and lovely woman who assists me in my home. Their attentive, compassionate and knowledgeable office staff are amazing and always helpful as well. I am pleased with their professional services.
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