4.3(354 ratings)· West Babylon average: 4.2
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
There isn't enough detailed review text available to summarize specific family experiences at Berkshire Nursing & Rehabilitation Center. The community does carry a solid 4.3 out of 5 rating across 351 Google reviews, suggesting general satisfaction, though the reasons behind that rating aren't detailed here.
AI-generated from reviews and community data.
Berkshire Nursing & Rehabilitation Center is a senior living community in West Babylon, New York offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 4.3 out of 5 across 354 reviews.
Berkshire Nursing & Rehabilitation Center is a skilled nursing and long-term care community licensed for up to 175 residents in West Babylon, New York. All 175 beds are certified for Medicare and Medicaid. The facility is operated as a for-profit limited liability company and holds a 5-star overall rating from the Centers for Medicare and Medicaid Services.
The community offers 24-hour staff, private rooms with private bathrooms, on-site nurses, medication management, emergency call systems, housekeeping and laundry services, dietary accommodations, and wheelchair accessibility. Residents have access to gathering and activity spaces, a restaurant-style dining room, and cable or satellite television.
Most reviewers consistently praised the cleanliness of the facility, the attentiveness of the nursing and therapy staff, and the quality of care during rehabilitation stays. One reviewer noted that when calling for nursing assistance, staff responded within five minutes. Reviewers described the environment as welcoming and the food as very good. However, reviews are mixed regarding management responsiveness and overall satisfaction, with at least one family member expressing concerns about administrative leadership.
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Help Me Choose4.3overall · 354 ratings combined
4.3★ on Google (354)
gothgirl1977
Jul 2026
They are a really good facility. They take really good care of my Mom (who has suffered a stroke.) She is always clean. They get her out of bed everyday (dressed/in a wheelchair) to go outside to the court yard. When you ring the nurse bell they are there in 5min. (The court yard pic attached.)
MJ
Apr 2026
Read my review of my father's experience with Berkshire then decide for yourself if Berkshire is right for your loved one. Please note: From what I can see Berkshire hasn't even responded to any of the reviews. Very disturbing! Sam Wercberger is the lead Admin on site and, in my observations and dealings with him, he is selfish, arrogant and disinterested in doing what's best for the patients and facility. In one particular meeting with Sam and other supervisory staff, he was more focused on his phone then the issue of my father's safety. I actually had to asked him to be present in the meeting. He never apologized or participated. There were also other times I had dealt with him, but in an informal situation (hallway) and it was so obvious by his face and his body language that he wasn't concerned and just wanted to get away from me and the conversation. I reached out via email to him and wouldn't you know, when I went to follow up with him, he blocked me from sending emails to Berkshire. A real disgrace. Since I was not getting anywhere with Wercberger I reached out to corporate and spoke with Barry Breskin. He too turned out to be a huge disappointment. When we first started communicating, he pretended to be very concerned and said he wanted to make things right. It was phony and I saw right through it, but my mission was on conditions to keep my father safe, so, as nauseating as it was, I went along with it. I explained the issues with Sam and other safety concerns. We talked a few times and then when I asked to have a site meeting with him and site administration, I never heard from him again. He too stopped returning calls and answering my emails which confirmed that he too doesn't care. Very unprofessional! My father experienced several falls from his wheelchair and from his bed. These incidents prompted ongoing conversations and meetings with me and the the nursing staff, charge nurses, doctors, social workers and administrators about ways to ensure his safety and to keep us informed of ALL incidents as soon as they happen, no matter what time of day or night. They never kept their word! Sadly, most of the incidents we learned about were from his roommate. I went to visit my father one morning and found him unresponsive and struggling to breathe. They put him on oxygen, but that wasn’t helping. His skin had a grayish hue and he was extremely bloated. I checked with the nurses' station and they couldn't give me an answer. When I asked what the doctor's evaluation was, I was told no doctor had seen him and he wouldn’t be seen until the nurse practitioner came in at 9am, which means he laid there without a doctor’s evaluation or advanced care for 10 hours! The NP evaluated him and said he was not good and that we had to make some serious decisions regarding care. His condition was so bad that they weren’t expecting him to recover, so social work spoke with Hospice. We asked why weren’t we called and why wasn't he taken to a hospital to get proper testing and monitoring? They said nothing. Why did it take 10 hours for a doctor to evaluate him and allow him to lie there in that state? We should have been called to decide if we wanted him to go to the ER, but they took that opportunity away from us and God only knows what affect this neglect had on his physical and cognitive state. Within 2 days or so, he became responsive and started to improve. Regardless, we were furious that Berkshire allowed this to happen under their care and supervision, especially after we made it clear to contact us immediately when there was an issue. Once again they failed us and didn't care. I truly believe I was not called with this particular incident or the numerous times he fell, etc. because if they had called, there would be a record. Since this record could hold them liable for neglect for not providing a safe environment, it's easier and safer for them to say we forgot to call and it becomes your word against theirs. Absolutely disgusting.
Monica w
Jan 2026
My father in law is there for rehab. Facility is beautiful, renovated, clean…smelled like lemons! Very accommodating from admissions to PT, Social worker and dietician. We were welcomed by a lot of staff! Father in law likes to eat well and said food was very good! Can’t wait to see the progress he will make in this positive environment!
Bryan Sanders
Sep 2025
This is a great rehab center with a caring staff. The PT crew with Angie, as my wife's personal therapist, was able to get her back on track after her injury. The OT staff worked with her as well and the aides were amazingly helpful. Tracy and Nerline gave her excellent care and the RN, Mark, was always there when needed. Overseen by Carolyn, the nursing and PT staff are a fine tuned team. THANK YOU ALL!!!!
Alexa Perkins
Jan 2025
as my third family member makes their appearance at Berkshire for rehabilitation, i don’t have enough kind words to say about the staff. they are so involved and so caring it amazes me. life’s never easy when you need to make this decision but my family knows Berkshire was the best choice we’ve ever made to heal our loved one. the facility is always so clean and smells fantastic, we’re looking forward to a speedy recovery this time just like the last few times were :)
5 inspection visits in the last three years, 14 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Nov 10, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedCorrected Sep 16, 2024
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024
Install proper backup exit lighting.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 24, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 24, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 12, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Berkshire Nursing & Rehabilitation Center offers Skilled Nursing / Long Term Care.
Berkshire Nursing & Rehabilitation Center is located at 10 Berkshire Road in West Babylon, New York.
Berkshire Nursing & Rehabilitation Center carries a 4.3 out of 5 rating from 354 Google reviews. There isn't enough detailed review text available to summarize specific family experiences at Berkshire Nursing & Rehabilitation Center. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Berkshire Nursing & Rehabilitation Center had 5 government inspection visits in the last three years, with 14 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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