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Berkeley Springs Healthcare Center

400 Autumn Acres Rd

2(3 ratings)· Berkeley Springs average: 3.4

Berkeley Springs Healthcare Center — photo 1

Quick Facts

Operator
Family-owned company operating nationally
Reported staffing ratio
One reviewer cited 10 to 14 patients per CNA

What Families Think

Reviews for Berkeley Springs Healthcare Center are mixed and mostly negative, with a low overall Google rating from just three reviewers. One family reported serious neglect and a resident's death, while another said their mother recovered well after a hospital stay and felt the staff was attentive.

The Good

  • One reviewer said staff were nice and helpful
  • Positive experience after heart attack and knee surgery recovery
  • Recreational activities include bingo, slot machines, and iPads
  • Participates in local community events like Apple Butter Festival

The Bad

  • One report of serious neglect, including a resident found dead
  • One reviewer cited an unsafe patient-to-CNA staffing ratio
  • One account describes an oxygen and fall-related incident

AI-generated from reviews and community data.

Berkeley Springs Healthcare Center is a senior living community in Berkeley Springs, West Virginia offering Assisted Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.0 out of 5 across 3 reviews.

About Berkeley Springs Healthcare Center

Berkeley Springs Healthcare Center is a skilled nursing facility in Berkeley Springs, West Virginia, offering quality healthcare and rehabilitation services. The facility is operated by CommuniCare, a family-owned company providing post-acute care across the nation.

The center is staffed by highly trained and compassionate healthcare professionals dedicated to residents' well-being. The facility emphasizes creating a warm and welcoming environment where residents feel part of an extended family, with a focus on emotional and physical well-being.

Residents have access to recreational activities including bingo, slot machines, and iPads. The facility is situated in a peaceful, secluded area surrounded by woods. The community participates in local events, notably entering a unique oversized rocking chair booth in the annual Apple Butter Festival, and hosts multiple celebrations throughout the year that bring the community together.

The center involves residents and their families in every step of the care planning process to ensure individualized attention and support for each person's path toward comfort, happiness, and success.

Types of Care at Berkeley Springs Healthcare Center

Assisted LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Birthday / Holiday Parties
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Berkeley Springs Healthcare Center

2overall · 3 ratings combined

2★ on Google (3)

Ashly Dawson

Feb 2025

via Google

My grandmother an grandfather was both in this nursing home there was some good cans but my pappy was blind they would just leave his food there an walk out with out letting him know his food was there they would also let him fall out of the wheel chair and they also wouldn’t stay in the room for him to use his oxygen an we asked for him to be sent out the night before he died an they denied that an found him dead in the room the next morning worst place ever

Deborah Hawks

Feb 2018

via Google

I understand Nursing homes get bad ratings BUT in this case this one worked well for my mom she was in for weeks after heart attack and knee surgery and although she has lots of family she was treated very well and family was pleased with her stay...staff was really nice and very helpful...I would let my mom go back if she needed to

Lee Fairfax

Apr 2017

via Google

In my opinion there are too little help for too mant patients. 10 to 14 patients per cna is too many

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Frequently Asked Questions

What types of care does Berkeley Springs Healthcare Center offer?

Berkeley Springs Healthcare Center offers Assisted Living and Skilled Nursing / Long Term Care.

Where is Berkeley Springs Healthcare Center located?

Berkeley Springs Healthcare Center is located at 400 Autumn Acres Rd in Berkeley Springs, West Virginia.

What do families say about Berkeley Springs Healthcare Center?

Reviews for Berkeley Springs Healthcare Center are mixed and mostly negative, with a low overall Google rating from just three reviewers. One family reported serious neglect and a resident's death, while another said their mother recovered well after a hospital stay and felt the staff was attentive.

How can families visit Berkeley Springs Healthcare Center?

Submit the Request Information form on this page to connect with Berkeley Springs Healthcare Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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