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Belterra Health & Rehabilitation Center

2170 North Lake Forest Drive

3.9(114 ratings)

Belterra Health & Rehabilitation Center — photo 11 / 5

Quick Facts

Total units
103
Outpatient therapy
Outpatient rehab for independent patients needing therapy
Complex medical support
Wound, cardiac, and IV therapy on-site

What Families Think

Belterra Health & Rehabilitation Center is a skilled nursing facility in McKinney offering both short-term rehab and long-term care, with mixed feedback from families. Some praise the therapy team, cleanliness, and staff attentiveness, while others describe inconsistent staff friendliness, slow nighttime response, and gaps in communication about care plans and medications.

The Good

  • Therapy team described as knowledgeable and encouraging
  • Facility described as clean and well-maintained
  • Staff called professional and compassionate by several reviewers
  • Strong communication about care plans noted by one family
  • Maintenance team responsive and takes pride in upkeep
  • Many activities offered for residents

The Bad

  • One report of slow nighttime response to call for help
  • One reviewer described staff as cold and unfriendly overall
  • One report of no orientation on facility routines or meal choices
  • One report of medication delays and unclear pharmacy communication
  • One report of a foreign object found in bedding, raising cleanliness concerns

AI-generated from reviews and community data.

About Belterra Health & Rehabilitation Center

Belterra Health and Rehabilitation Center is a skilled nursing facility in McKinney, Texas, offering short-term rehabilitation and long-term residential care. The center provides round-the-clock skilled nursing care in a home-like environment, with comfortable rooms and a peaceful patio for residents.

The facility specializes in helping patients recover and regain independence after surgery, stroke, joint replacement, or illness. Services include expert medical care, specialized therapy, and 24/7 support for patients with complex health conditions, including wound care, cardiac care, and IV therapy. The center also offers physical, occupational, and speech therapy through licensed therapists, as well as palliative care for patients with serious or terminal illness, addressing physical, emotional, and spiritual needs.

Additional services include short-term respite care for caregivers needing temporary relief, and outpatient rehabilitation services for patients who live independently but need ongoing therapy support. Belterra emphasizes individualized care plans tailored to each resident's needs, focusing on creating a nurturing environment where residents receive attentive care and enriching activities.

The center is committed to supporting not only the physical aspects of healing but also the emotional, social, and personal dimensions of recovery. Staff members learn residents' names upon arrival and strive to maintain the highest standards in nursing and health care excellence.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.9overall · 114 ratings combined

3.9★ on Google (114)

Cindy York

Jul 2026

via Google

I have the best CNA Tim Ventura. He has been a blessing. Helped me in so many ways.<br><br>Great nurses; Amber and Ella it’s really good to have them.<br><br>Love my therapist; Deidre and Ashmad. Not sure if I spelled their names correctly. But they both have my stay here for therapy a real pleasure.<br><br>I highly recommend.

Marlon Stanford

Jun 2026

via Google

Your night crew treated my 85 year old mom horribly. She had to leave because she couldn't sleep and didn't feel safe. They neglected her meds, no breathing treatments, el al. Do not take your loved ones there

Yosheme Al

May 2026

via Google

My great aunt was there for 2 weeks. Here’s my honest review. It is our responsibility as loving, caring family members to visit our loved ones in these facilities as much as possible. Most of them/us don’t have the financial situation to make sure they are experiencing a more luxurious stay. The staff at Belterra did what they were paid to do. Some did better than others, that’s life. It is a basic facility to help your loved ones get the help they need to move on to the next step of their recovery. The staff is very busy. So at night time/middle of the night, your loved one may not get the immediate help that they need to get to the toilet. At the end of the day, I don’t have any real complaints. Tip: Make sure you/loved one asks the name of every staff member who enters their room. And remember you have to do your part to make sure your family is safe here or anywhere else. I do want to give a shoutout to Jennifer! Thank you!

Alisha Williams

May 2026

via Google

Please do not bring your loved ones here. Staff is rude, patients are ignored and treatment is an all round disappointment.

Schella Johnson

Apr 2026

via Google

The facility has a lot of specialists to provide the most effective care for patients. The therapist are amazing and there is multiple options for the best possible outcome for patients. 16 therapist who work together for the maximum benefit of each patient.

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Frequently Asked Questions

What types of care does Belterra Health & Rehabilitation Center offer?

Belterra Health & Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Belterra Health & Rehabilitation Center located?

Belterra Health & Rehabilitation Center is located at 2170 North Lake Forest Drive in Mckinney, Texas.

What do families say about Belterra Health & Rehabilitation Center?

Belterra Health & Rehabilitation Center is a skilled nursing facility in McKinney offering both short-term rehab and long-term care, with mixed feedback from families. Some praise the therapy team, cleanliness, and staff attentiveness, while others describe inconsistent staff friendliness, slow nighttime response, and gaps in communication about care plans and medications.

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