3.9(114 ratings)· Mckinney average: 4.5
1 / 5CMS Care Compare
Belterra Health & Rehabilitation Center is a skilled nursing facility in McKinney offering both short-term rehab and long-term care, with mixed feedback from families. Some praise the therapy team, cleanliness, and staff attentiveness, while others describe inconsistent staff friendliness, slow nighttime response, and gaps in communication about care plans and medications.
AI-generated from reviews and community data.
Belterra Health & Rehabilitation Center is a senior living community in Mckinney, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 3.9 out of 5 across 114 reviews.
Belterra Health and Rehabilitation Center is a skilled nursing facility in McKinney, Texas, offering short-term rehabilitation and long-term residential care. The center provides round-the-clock skilled nursing care in a home-like environment, with comfortable rooms and a peaceful patio for residents.
The facility specializes in helping patients recover and regain independence after surgery, stroke, joint replacement, or illness. Services include expert medical care, specialized therapy, and 24/7 support for patients with complex health conditions, including wound care, cardiac care, and IV therapy. The center also offers physical, occupational, and speech therapy through licensed therapists, as well as palliative care for patients with serious or terminal illness, addressing physical, emotional, and spiritual needs.
Additional services include short-term respite care for caregivers needing temporary relief, and outpatient rehabilitation services for patients who live independently but need ongoing therapy support. Belterra emphasizes individualized care plans tailored to each resident's needs, focusing on creating a nurturing environment where residents receive attentive care and enriching activities.
The center is committed to supporting not only the physical aspects of healing but also the emotional, social, and personal dimensions of recovery. Staff members learn residents' names upon arrival and strive to maintain the highest standards in nursing and health care excellence.
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Help Me Choose3.9overall · 114 ratings combined
3.9★ on Google (114)
Cindy York
Jul 2026
I have the best CNA Tim Ventura. He has been a blessing. Helped me in so many ways.<br><br>Great nurses; Amber and Ella it’s really good to have them.<br><br>Love my therapist; Deidre and Ashmad. Not sure if I spelled their names correctly. But they both have my stay here for therapy a real pleasure.<br><br>I highly recommend.
Marlon Stanford
Jun 2026
Your night crew treated my 85 year old mom horribly. She had to leave because she couldn't sleep and didn't feel safe. They neglected her meds, no breathing treatments, el al. Do not take your loved ones there
Yosheme Al
May 2026
My great aunt was there for 2 weeks. Here’s my honest review. It is our responsibility as loving, caring family members to visit our loved ones in these facilities as much as possible. Most of them/us don’t have the financial situation to make sure they are experiencing a more luxurious stay. The staff at Belterra did what they were paid to do. Some did better than others, that’s life. It is a basic facility to help your loved ones get the help they need to move on to the next step of their recovery. The staff is very busy. So at night time/middle of the night, your loved one may not get the immediate help that they need to get to the toilet. At the end of the day, I don’t have any real complaints. Tip: Make sure you/loved one asks the name of every staff member who enters their room. And remember you have to do your part to make sure your family is safe here or anywhere else. I do want to give a shoutout to Jennifer! Thank you!
Alisha Williams
May 2026
Please do not bring your loved ones here. Staff is rude, patients are ignored and treatment is an all round disappointment.
Schella Johnson
Apr 2026
The facility has a lot of specialists to provide the most effective care for patients. The therapist are amazing and there is multiple options for the best possible outcome for patients. 16 therapist who work together for the maximum benefit of each patient.
3 inspection visits in the last three years, 20 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 13, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 13, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 13, 2026
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 13, 2026
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 13, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 13, 2026
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 13, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 13, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 13, 2026
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadCorrected May 13, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 3, 2025
Ensure that residents are free from significant medication errors.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 3, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 3, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 3, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 3, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 15, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 15, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Belterra Health & Rehabilitation Center offers Skilled Nursing / Long Term Care.
Belterra Health & Rehabilitation Center is located at 2170 North Lake Forest Drive in Mckinney, Texas.
Belterra Health & Rehabilitation Center is a skilled nursing facility in McKinney offering both short-term rehab and long-term care, with mixed feedback from families. Some praise the therapy team, cleanliness, and staff attentiveness, while others describe inconsistent staff friendliness, slow nighttime response, and gaps in communication about care plans and medications.
Belterra Health & Rehabilitation Center had 3 government inspection visits in the last three years, with 20 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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