2.7(12 ratings)· Champaign average: 4.3
Reviews for Bella's Home Health And Caregiving Services are sharply divided: some families praise attentive, professional caregivers and consistent one-on-one relationships, while others report rude, unprofessional interactions with staff and management. The overall Google rating of 2.7 from 12 reviews reflects this inconsistency in experience.
AI-generated from reviews and community data.
Bella's Home Health and Caregiving Services is a home health care provider in Champaign, Illinois, offering skilled nursing care, personal care assistance, and support services to clients in their homes.
The organization provides care through Certified Nursing Assistants, Personal Care Aides, and Registered Nurses. Services include skilled nursing care, post-surgical recovery support, hospice care, assistance with bathing, light housekeeping, meal preparation, and daily companionship. Caregivers work one-on-one with clients, allowing for focused attention and consistent relationships.
Care begins with a consultation to understand each client's routines, preferences, health history, and goals. Bella's develops personalized care plans tailored to individual conditions and levels of independence, whether for recovery from surgery, management of chronic illness, or support with cognitive decline. Care plans are regularly reassessed and adjusted as needs evolve.
The service model emphasizes consistency, with clients working with the same caregiver over time to build trust and familiarity. Staff members bring hands-on experience across various health and lifestyle conditions. The organization also supports family caregivers by providing respite care so that family members can rest and recharge.
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Help Me Choose2.7overall · 12 ratings combined
2.7★ on Google (12)
Keith Lee
Jul 2024
To the caregiver that helps my client, thank you so much for all that you do for not only that client, but all clients as well as you, Sandra, Fineez, & other staff (supervisors and receptionist staff) as well as HR and your entire organization. Thank you so much for the services you provide. We couldn’t do our jobs without you and the clients wouldn’t be where they are without your guys services either. We definitely recommend.
Octavia Jackson
Jun 2024
Very unprofessional experience unfortunately I’m not from the area and was recommended this place from someone. The staff was very rude to myself and one the workers the tone of voice and level of disrespect I will not allow them to take care of my family!
Cassey Burnett
Jun 2024
The staff along with management were so unprofessional, the care with patients as well as employees are treated unfairly. I do not recommend!
Paul Conforti
Oct 2023
The staff (management and admin) are exceptional, caring and professional on each and every contact I've had, both on the phone and in person at their office. Our home health care person Teddra is professional, proficient and caring, and did everything for us that we needed done. Clearly Bella's employees are both well trained and thoroughly vetted for working in this sometimes difficult environment. Happy I found Bella's and I can not praise Bella's enough! Highly recommend!
dajuan lane
Oct 2023
it helps older adults continue doing everyday tasks like walking, bathing, dressing and preparing meals. This way, they can live independently at home as long as possible.
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