MyLivingChoice

Bear Mountain of Sudbury

136 Boston Post Road

3.5(33 ratings)· Sudbury average: 4.1

Bear Mountain of Sudbury, photo 1

Quick Facts

Total units
142
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
142

What Families Think

Reviews of Bear Mountain of Sudbury are sharply divided: several families praise the physical and occupational therapy teams and specific caregivers who go above and beyond, while multiple reports describe serious lapses in basic care, including unanswered call lights, neglect, and health complications. The facility currently holds a 3.5 out of 5 rating from 34 Google reviewers, reflecting this mixed experience.

The Good

  • Rehab/PT and OT staff frequently praised by name
  • Some individual aides and nurses described as caring
  • Administrator seen actively checking in on residents
  • Therapy helped residents regain mobility after falls or surgery

The Bad

  • Multiple reports of call lights going unanswered for long periods
  • One report of a broken call light left unfixed for days
  • Several reviewers describe neglect leading to bed sores or infections
  • Multiple reviewers found food quality and smell unappetizing

AI-generated from reviews and community data.

Bear Mountain of Sudbury is a senior living community in Sudbury, Massachusetts offering Skilled Nursing / Long Term Care. Families rate it 3.5 out of 5 across 33 reviews.

About Bear Mountain of Sudbury

Bear Mountain of Sudbury is a skilled nursing / long term care community in Sudbury, Massachusetts. The community is licensed for up to 142 residents.

Families rate Bear Mountain of Sudbury 3.5 out of 5 based on 34 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Bear Mountain of Sudbury

Skilled Nursing / Long Term Care

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Reviews of Bear Mountain of Sudbury

3.5overall · 33 ratings combined

3.5★ on Google (33)

Cheryl Bailey

Jul 2026

via Google

My husband was there for around two years when he left there he was worse than when he got there a Little was done to help him to progress. He was not eating because his food was actually disgusting and smelled disgusting he had major bad Bed sores to the point of bleeding and they did not care to work with him to get rid of his feeding tube because it was easier for them to just feed him through the tube then to actually work with him to eat his meals. Since leaving Bear Mountain he no longer has a feeding too. He is no longer eating puréed food. He has regular food which he eats and swallows perfectly he is getting use of his left side, which Bear Mountain never worked with. I honestly cannot say everybody at Bear Mountain is horrible because there are some really great superstars there but the bad definitely outweigh the good. In his new residence, Is so much better than how he was at Bear Mountain. I truly do not recommend anybody sending their loved one to this facility unless you really don’t care about their well-being.

Aurore L

Aug 2025

via Google

This place is absolutely awful. Despite some of the staff truly caring about the residents, it’s not enough. My grandfather is both a fall and aspiration risk and is routinely ignored, laid down too low, and has had serious health issues because of the way he is mistreated. He has a horrific infection in his foot and has for months. We have never seen or spoken to a doctor. He is getting increasingly worse and has been since he got here. Currently as I write this I am with him as he is sitting in his own filth, waiting for a nurse to come while his call light is broken. I have spoken to the nurse and she said we have to wait. He is in pain. And it frightens me that his call light is broken and the nurse said it has been for days and nobody seems to care or be trying to fix it. He is an aspiration risk and could choke or stop breathing and the light is the only thing that can get the attention of the staff. And despite that even when the light works the staff often take 30 minutes to multiple hours to respond to his light being on. I cannot express how awful this place is in every way possible. There is no communication, they are understaffed, most staff don’t care about the residents, everyone I’ve met here has only been getting increasingly worse during their stay, and the staff often neglect the patients to the point of them being ill and often hospitalized. The rooms are also routinely left filthy, and not being clean can be a health risk. Please please please do not let your family members come here. Edit! Please read! The staff at this place have read my review! Instead of doing anything to better our experience here and treat my grandfather better, they have simply harassed my grandmother to get me to take my review down, along with reprimanding my grandfather for my actions. First of all, neither of my grandparents have any say in what I post or say whatsoever, second of all, if you dont want this review up then change things. I will gladly take this post down when things get better. Until then this post will remain up. Thank you.

Maria C

Aug 2025

via Google

My family member recently stayed at Bear Mountain for rehab after a fall, and I just wanted to say how much we appreciated the care they received. The staff were kind, patient, and always willing to answer our questions. It made a tough situation feel a lot less stressful. Thank you to everyone who helped make the stay as comfortable as possible.

Anonymous Reviewer

Jul 2025

via Google

I recently admitted my mom here, and it was a bit of a mixed experience. Let’s start with the food. honestly, it didn’t look very appetizing, and the smell was off-putting. The aides and nurses who came into my mom's room didn’t introduce themselves, which felt a little weird. The one person who really stood out was Natalie—she’s a total gem! She actually introduced herself and made sure to check in, offering help whenever needed. If you’re looking for someone who goes above and beyond, ask for Natalie! The rehab staff was fantastic, though! They made sure my mom got her physical and occupational therapy, and it definitely helped her get back on her feet. That said, the aides and nurses could be hit or miss. Call lights often went unanswered for too long, and when I tried to find someone, they either ignored me or told me they weren’t assigned to my mom that day. One thing I really appreciated was seeing the administrator walking around and checking in on the unit. It’s rare to see that level of involvement, and it made a difference in terms of feeling like someone actually cared. Overall, the facility is beautiful, and there are some great staff members, but the care could definitely use some improvement. That said, I’m glad to see my mom up and walking, so I’m thankful for that!

Greg Kett

May 2025

via Google

My wife was admitted to Bear Mountain for short term Rehab for a broken ankle after surgery. The 1st and only night she was there, she needed to go to the bathroom. She pressed the nurse call button many times to no help or response. She had to pee in the bed cause she was unable to walk. Her bed was soaked and her urine even went down her leg and into her ankle boot and bandage covering her broken ankle. She repeated to press the call button to no avail. She used her own clothes to attempt to dry up her urine. She sat in her wet clothes all frigging night. She called me frantically and so I picked her up at 7am. So much for her rehab at Hell Mountain. I would not recommend it at all.

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Government Inspection History

6 inspection visits in the last three years, 50 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 5, 2026Fire Safety StandardHealth Standard12 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 6, 2026

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 6, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2026

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2026

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2026

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2026

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2026

  • Provide appropriate foot care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2026

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2026

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity B of L: potential for minimal harm, patternCorrected Apr 15, 2026

Jan 15, 2025Health Complaint1 citation
  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 18, 2025

Nov 5, 2024Fire Safety StandardHealth Standard12 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 3, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2024

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2024

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2024

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2024

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2024

  • Ensure each resident receives an accurate assessment.

    Severity B of L: potential for minimal harm, patternCorrected Dec 19, 2024

Jun 18, 2024Health Complaint2 citations
  • Prepare residents for a safe transfer or discharge from the nursing home.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 26, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 26, 2024

Nov 2, 2023Fire Safety StandardHealth Standard22 citations
  • Provide enough food/fluids to maintain a resident's health.

    Severity G of L: actual harm, isolatedCorrected Dec 18, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 6, 2023

  • Implement emergency and standby power systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 8, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 18, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2023

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2023

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2023

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2023

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2023

  • Plan the resident's discharge to meet the resident's goals and needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2023

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2023

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2023

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2023

  • Ensure each resident receives an accurate assessment.

    Severity B of L: potential for minimal harm, patternCorrected Dec 18, 2023

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity B of L: potential for minimal harm, patternCorrected Dec 18, 2023

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity B of L: potential for minimal harm, patternCorrected Dec 18, 2023

Aug 9, 2023Health Complaint1 citation
  • Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 31, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Bear Mountain of Sudbury offer?

Bear Mountain of Sudbury offers Skilled Nursing / Long Term Care.

Where is Bear Mountain of Sudbury located?

Bear Mountain of Sudbury is located at 136 Boston Post Road in Sudbury, Massachusetts.

What do families say about Bear Mountain of Sudbury?

Reviews of Bear Mountain of Sudbury are sharply divided: several families praise the physical and occupational therapy teams and specific caregivers who go above and beyond, while multiple reports describe serious lapses in basic care, including unanswered call lights, neglect, and health complications. The facility currently holds a 3.5 out of 5 rating from 34 Google reviewers, reflecting this mixed experience.

How did Bear Mountain of Sudbury do on recent health and safety inspections?

Bear Mountain of Sudbury had 6 government inspection visits in the last three years, with 50 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Bear Mountain of Sudbury?

Submit the Request Information form on this page to connect with Bear Mountain of Sudbury and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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