2.5(6 ratings)· Smyrna average: 3.8
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1 / 4An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Beacon Home Health are sharply divided: one family praised the in-home physical therapy team after a knee replacement, while several others described unprofessional, rude, or inconsistent nursing care and frustration with billing practices.
AI-generated from reviews and community data.
Beacon Home Health is a home health agency serving Smyrna, Tennessee offering Home Health. Families rate it 2.5 out of 5 across 6 reviews.
Beacon Home Health is an agency serving clients at home in Smyrna, Tennessee, providing in-home physical therapy, nursing, and related services.
Reviewers reported mixed experiences with the agency's care. Some families described therapists as highly professional, caring, and knowledgeable, with clients making significant progress in recovery. However, other reviewers noted difficulty reaching nursing staff, experiences of rudeness or lack of professionalism from some nurses, and concerns about staffing gaps and billing practices. Communication and consistency in service delivery appear to be areas where experiences varied considerably among clients.
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Help Me Choose2.5overall · 6 ratings combined
2.5★ on Google (6)
Victor Gardner
Jul 2026
My wife had Nursing from this Home Health Company for 4 months. The Nurses weren't very professional, except for Tamara. She needed bloodwork drawn and her Catheter and Foley changed frequently and it was very difficult to get the Nurses to come and when they did they were very rude and harsh.
mark zipper
Mar 2024
Just completed 3 weeks (9 sessions) of in home Physical Therapy after knee replacement surgery. The therapists assigned to me were highly professional, caring, knowledgeable and very helpful! I’ve made great gains and can’t imagine doing so without the help of these folks especially Lori who provided me with outstanding care! And all of this took place with no hassle or bureaucratic complications. Thank you all!!
cheryl ehlers
Jan 2024
The staff members I dealt with were friendly and somewhat professional. they came once a week and expected me to do their job the rest of the week. They told me they were going to discharge my father for not doing their job that they are getting paid for for .
Phillip Lemacks
Sep 2023
After dealing with many home health care services these people are the very worst in this area!!!! Do not use them !!! They only care about getting their tablet signed so they they can bill your insurance compant!!!!
Beacon Home Health offers Home Health.
Beacon Home Health is located at 537 Stonecrest Pkwy Ste 109 in Smyrna, Tennessee.
Beacon Home Health carries a 2.5 out of 5 rating from 6 Google reviews. Reviews of Beacon Home Health are sharply divided: one family praised the in-home physical therapy team after a knee replacement, while several others described unprofessional, rude, or inconsistent nursing care and frustration with billing practices. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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