Danny A
Jul 2025
Dependable, serious about their business, always willing to go the second mile, great personal, highly recommend.
Beacon Home Health
8245 Tournament Dr Ste 2553.5(2 ratings)· Memphis average: 4.1
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1 / 5Quick Facts
- Medicare quality
- 4.5 of 5 stars
- Medicare certified
- Since 1984
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Beacon Home Health has only a couple of online reviews, so it's hard to get a full picture. One family highly recommended the service and called staff dependable and dedicated, while another reported a serious safety lapse during a home health visit.
What reviewers praise
- One reviewer called staff dependable and willing to go extra mile
- Highly recommended by at least one family
What reviewers flag
- One report of a nurse leaving a patient alone during a medical emergency
- Reviewer said the agency's response to a safety complaint felt dismissive
AI-generated from reviews and community data.
Beacon Home Health is a home health agency serving Memphis, Tennessee offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management.
About Beacon Home Health
Beacon Home Health is a Medicare-certified home health agency serving clients in Memphis, Tennessee. The agency has operated since 1984 and provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits.
Beacon holds a 4.5 of 5 CMS quality star rating. Reviewers describe mixed experiences with the agency's care. While some families praise the staff as dependable and willing to go the extra mile, others have raised concerns about the quality and safety of nursing care provided during visits.
Types of Care at Beacon Home Health
Home Health
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of Beacon Home Health
3.5overall · 2 ratings combined
3.5★ on Google (2)
Tammye Butler
Sep 2018
Some services are good, but a nurse having left my parent ALONE (with a heart rate of 35) indicating that she had left AFTER another family member arrived; which was a lie. I reported this, but nothing happened other than a "We're sorry about that" THAT was a life threatening situation and I was NOT happy.
Medicare Quality of Care
Beacon Home Health is a Medicare-certified home health agency (certified since 1984). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
5.0 / 5 patient survey rating
- Would definitely recommend the agency83%US 79%
- Rated their overall care 9 or 10 out of 1086%US 85%
- Care was given in a professional way90%US 89%
- The team communicated well89%US 86%
- The team discussed medicines, pain and home safety87%US 82%
285 completed patient surveys, 19% response rate.
Hospital outcomes
- Discharged to the community78%US 80%Same as
- Readmitted to hospital after discharge (30 days) (lower is better)3%US 4%Same as
- Preventable hospital visits during care (lower is better)15%US 11%Worse than
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around95%US 83%
- Patients got better at getting in and out of bed98%US 83%
- Patients got better at bathing96%US 86%
- Patients' breathing improved94%US 85%
- Patients got better at taking medications correctly95%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations66%US 61%
Service area
Beacon Home Health reports serving 36 ZIP codes, including Memphis, Atoka, Bolivar, Brighton, Brownsville, Burlison, Cordova, Covington, Drummonds, Eads and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 447277. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Beacon Home Health offer?
Beacon Home Health offers Home Health.
How much does Beacon Home Health cost?
Beacon Home Health has not published its pricing. For context, communities in Memphis that publish rates start around $5,255 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Where is Beacon Home Health located?
Beacon Home Health is located at 8245 Tournament Dr Ste 255 in Memphis, Tennessee.
What do families say about Beacon Home Health?
Beacon Home Health carries a 3.5 out of 5 rating from 2 Google reviews. Beacon Home Health has only a couple of online reviews, so it's hard to get a full picture. One family highly recommended the service and called staff dependable and dedicated, while another reported a serious safety lapse during a home health visit. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Beacon Home Health?
Yes. Beacon Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.
Do I need a referral to use Beacon Home Health?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Beacon Home Health?
Submit the Request Information form on this page, or contact Beacon Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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