MyLivingChoice

BAYADA Home Health

7225 N Mona Lisa Rd #125

3.2(25 ratings)· Tucson average: 4.2

BAYADA Home Health, photo 11 / 5

Quick Facts

Medicare quality
3.0 of 5 stars

Home Health Compare

Medicare certified
Since 1992
Typical visit frequency
About 1 to 2 visits per week
Cost for eligible patients
Medicare/Medicaid often cover care at 100%
Support availability
24/7 on-call support for patients
Eligibility requirement
Medicare patients generally must be homebound

What Families Think

Reviews for this Tucson BAYADA Home Health office are mixed, with some families praising the skill and warmth of specific nurses and staff, while others report concerns about scheduling, professionalism of caregivers, and how the office prioritizes administration over patient needs. With a 3.2 rating from 25 reviews, experiences appear to vary depending on which caregiver is assigned to the case.

The Good

  • Nurses praised by name for knowledgeable, compassionate care
  • Office manager made a personal weekend visit to check a wound
  • Successfully treated an infected wound over about two months
  • Positive first impressions during hiring conversations with staff

The Bad

  • One detailed report of a nurse ignoring patient preferences and gossiping about other patients
  • One report that the office prioritizes administration over quality of patient care
  • One report describing overscheduling of nurses affecting care
  • No published pricing information available

AI-generated from reviews and community data.

BAYADA Home Health is a home health agency serving Tucson, Arizona offering Home Health. Amenities include 24-Hour Staff, Medication Management and On-Site Nurse (RN). Families rate it 3.2 out of 5 across 25 reviews.

About BAYADA Home Health

BAYADA Home Health provides skilled home health care in Tucson, Arizona, delivering nursing, therapy, and personal care services directly to patients' homes. The organization's services help individuals recover from surgery or illness, manage chronic conditions safely, and reduce the risk of rehospitalization through coordinated care that follows each patient's doctor's plan.

Care is overseen by a dedicated nurse manager who coordinates services and monitors progress. The team includes skilled nurses, physical therapists, occupational therapists, and speech therapists who work one-on-one with clients and families to meet unique needs. BAYADA maintains 24/7 on-call support and communicates closely with patients' health care providers throughout treatment.

BAYADA has operated since 1975 as a national leader in home health care, serving children, adults, and seniors. The organization is accredited by Community Health Accreditation Partner for meeting nationally recognized standards of care. Services typically involve 1–2 visits per week, with the care plan adjusted as patient needs and goals change.

Eligibility generally requires a referral or order from a health care provider recommending skilled care at home on a short-term basis for recovery or condition management. For most Medicare beneficiaries, patients must be considered "homebound," meaning it is difficult to leave home without assistance. Patients must also live in an area served by BAYADA's home health offices.

Coverage is commonly provided through Medicare and Medicaid, with services typically covered at 100% with no out-of-pocket cost to eligible patients. Private insurance plans and self-pay options may also be accepted, with BAYADA assisting patients in understanding their benefits and obtaining necessary authorizations before care begins.

Types of Care at BAYADA Home Health

Home Health

Amenities

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of BAYADA Home Health

3.2overall · 25 ratings combined

3.2★ on Google (25)

VonVon

May 2026

via Google

They back their nurses over their patients. The funny thing is they are the ones who are over scheduling their nurses. They are more into admin than quality patient care. So keep that in mind. The LPN assistant I had was more professional and a better caregiver than the RN who is going to school to be a NP. The office does not seem to be interested in the quality of care-just administration. The RN likes to gossip about her other patients. She talks a mile a minute when she is in your home, about herself, her kids, her other jobs and her other patients. She even brags about herself and how so many patients prefer her and how great she is. Again she gossips about other patients. Word to the wise, if you have a nurse talking about her other patients , she is talking about you to others. Why that is even tolerated i have no idea. She kept pushing certain types of care that my body did not tolerate well. When I said no to those things, I was being the rogue, even though I was proven to be right, over and over again. She was also absent a great deal be ause she had other things going on. She was not integral in my healing. The LPN was, however. I saw in my health record that they called my treatment clinic and told them that they discharged me for "non compliance" That's right. I was non compliant because I stopped taking a topical ointment that I was having bad reactions to. It was already documented by my PCP that I am sensitive to that drug. But the "nurse" in question accused me of changing orders, which btw they didn’t exist. BTW patients don't write orders.

Marithza Flores

May 2026

via Google

I am very upset I was a potential candidate for employment for this company and on top of the fact that they made me wait over 2 weeks to get my background check that not one place I have ever worked for including the casino and mind you they check everything under a rock I have extensive experience and worked for a number of amazing cargiving company's I have never never had a problem with my background they decided to not offer me the job for a misdemeanor that I got back is 2016 and 2017. Over ten years I am a great person that is a dedicated employee and I feel upset that you guys are so black and gray thats why the world is how it is good people get denied unjustified it is not fair I have my fingerprint clearance card that even with the misdemeanor you are making a big deal about was nothing because I dont have felonies . Perefinelia charge for a Marijuana pipe now you can go into the dispo and by it that really makes me untrustworthy.

ROBERT PROCTOR

Jan 2026

via Google

Talked with a hiring manager at Bayada and I was very pleased with the info he presented me and his highly skilled professionalism, from Mr. Steven and Mr. Alex. I am looking forward to be a part of their program as a caregiver.

Shelley Miles

Aug 2025

via Google

Alex RN is a very knowledgeable and compassionate nurse! He's been a great help to a friend of mine.

Robert de Feyter

Jul 2025

via Google

OUTSTANDING care and great skill by the nurses at BAYADA to help close my cellulitis wound. And a special gratitude to office manager Kristen as she went out of her way on a weekend to visit me and evaluate my open wound that was infected. For about 2 months I received very professional treatment and am now healed... Thank you for your great teamwork on my behalf ! Lisa A.

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Medicare Quality of Care

BAYADA Home Health is a Medicare-certified home health agency (certified since 1992). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency83%US 79%
  • Rated their overall care 9 or 10 out of 1088%US 85%
  • Care was given in a professional way91%US 89%
  • The team communicated well86%US 86%
  • The team discussed medicines, pain and home safety79%US 82%

311 completed patient surveys, 32% response rate.

Hospital outcomes

  • Discharged to the community85%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)11%US 11%Same as

How patients did

  • Care started within 2 days of referral99%US 94%
  • Patients got better at walking or moving around89%US 83%
  • Patients got better at getting in and out of bed89%US 83%
  • Patients got better at bathing90%US 86%
  • Patients' breathing improved88%US 85%
  • Patients got better at taking medications correctly85%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations66%US 61%

Service area

BAYADA Home Health reports serving 35 ZIP codes, including Tucson, Green Valley, Marana, Amado, Mammoth, Oracle, Sahuarita, San Manuel, Tubac, Vail. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 037130. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does BAYADA Home Health offer?

BAYADA Home Health offers Home Health.

Where is BAYADA Home Health located?

BAYADA Home Health is located at 7225 N Mona Lisa Rd #125 in Tucson, Arizona.

What do families say about BAYADA Home Health?

Reviews for this Tucson BAYADA Home Health office are mixed, with some families praising the skill and warmth of specific nurses and staff, while others report concerns about scheduling, professionalism of caregivers, and how the office prioritizes administration over patient needs. With a 3.2 rating from 25 reviews, experiences appear to vary depending on which caregiver is assigned to the case.

Does Medicare cover care from BAYADA Home Health?

Yes. BAYADA Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.

Do I need a referral to use BAYADA Home Health?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit BAYADA Home Health?

Submit the Request Information form on this page to connect with BAYADA Home Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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