BAYADA Home Health

Karin Birbeck

Jun 2026

via Google ↗

Wow! This agency is a lifesaver! Compassionate staff that really understand the challenges of home health. TY for everything you are doing to support me & my hubby ~ we love you guys! ~ Karin & Bob Birbeck, Wells, VT

Michael Carter

Mar 2026

via Google ↗

Couldn't ask for better. I've been using Bayada for close to two years, only had one person that didn't really want to do her job, the other girls who come now both had heard that about her. I had a BKA (below the knee amputation) a month ago. I was qualified for 18 hours a week. After my surgery, I was bumped up to 30 immediately. Office staff is excellent, although they sometimes forget to call me if my aide for the day is out sick. Kevin was incredible. Couldn't ask for anyone better, I tried to get him back. I highly recommend them.

Cassandra Gilmore

Jul 2025

via Google ↗

My mom had a caregiver that would take my mom out and go do her own errands. Then the caregiver would tell me my mom is saying that we never let her go outside or do things. My mother would want a bath before going out but the caregiver took her out first. I think the caregiver wanted to sun bathe. Then the caregiver was trying to get into my mom's financial stuff which the caregiver said my mom asked her for help but I don't believe that. The caregiver was trying to put a wedge in between my mom and the family. Not going to happen I am going with the vnh

Condon Fedler

Aug 2022

via Google ↗

**there should be a zero star rating, or better yet a negative star rating** "Supposed to" provide care for my mother in law, emphasis on the "supposed to" However every other client is more important than her, when staff calls in, there is no replacement staff, on the rare occasion there is a replacement it is not for entire scheduled shift, nor any "make-up hours" or staff just does not show up. so other arrangements have to be made, such as my wife not being able to uphold her obligations to her job or having to reschedule her own doctor's appointments. Some staff members are more into their cell phones than providing the job tasks assigned. Case workers are too busy trying to blame covid and the economy for the lack of staffing The list goes on and on and on. I would love to see a publicly available audit as to how many hours of care they are paid for versus how much they actually provide. Update 8/23/22 Emailed as asked to, and provided information, yet no one has contacted to "follow up" on our issue. And yet it still continues. "Staff not available to fill shifts"

Bob Firpo

Aug 2012

via Google ↗

I recently had a total knee replacement on my right knee (July 2012). This is my second knee replacement I have had (My left knee was done in May 2012). My first knee replacement was serviced by "another agency" in Rutland which provided nursing and Physical therapy services. I was not quite satisfied with the level of care and decided with my right knee to give Bayada a chance. WOW! A complete night and day difference. I had separate visiting nurses and Physical Therapy staff visit my home. Two people who were always on time where the "other agency" sent one person who was frequently late. One single session from the Physical Therapist exceeded all TEN sessions I had received from the "other agency". I had no idea what a really great Physical Therapist could do for me. I am very very pleased and would HIGHLY RECOMMEND Bayada services. The quality of care and services was tenfold better then the "other" agency in Rutland, VT. I have received more Physical Therapy and at a much higher level. The nurses and the PT Therapist were always on time and prompt. The "other agency" was normally late and without any phone calls (at times 2 hours late) which made them unreliable. If you are placed in a situation where you require services and want quality I would not hesitate to contact Bayada again. Excellent Service! Highly Recommended! A valued service which I am happy to pay for with my insurance. BEST Physical Therapist services that I have received.