4.4(114 ratings)· Rutland average: 4.3
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviewers generally describe attentive nursing staff, easy visitation, and helpful communication during rehab stays at The Pines at Rutland. One reviewer raised a serious concern about unequal treatment and food quality, though most other feedback was positive.
AI-generated from reviews and community data.
The Pines at Rutland Center for Nursing and Rehabilitation is a senior living community in Rutland, Vermont offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 114 reviews.
The Pines at Rutland Center for Nursing and Rehabilitation is a post-acute rehabilitation and long-term care facility in Rutland, Vermont, offering skilled nursing services and comprehensive medical and therapy support for individuals with chronic illnesses and disabilities.
The center provides around-the-clock care with a patient-centered approach called Passport, designed to address each resident's unique health needs. Through a network of affiliated providers, the facility offers access to therapy, telehealth, diagnostics, home care, and hospice services to support residents across a continuum of post-acute care.
Daily activities and events are integrated into the care environment to create an engaging and inviting space. The facility emphasizes creating a setting that stimulates and inspires residents during their stay, with attention to both physical healing and mental wellness.
The Pines was recognized as the Best Rehabilitation Facility for 2024 and 2025 by the Rutland Herald and received McKnight's Excellence in Technology Award for its partnership with Circadia Health.
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Help Me Choose4.4overall · 114 ratings combined
4.4★ on Google (114)
Pearl Cooley
Jul 2026
I’m enjoying the visits at the Pines. My husband is in rehab and they’ve been great at explaining everything that’s going on. I especially appreciated Jillian explaining to my husband (and I) why he couldn’t leave the rehab to go to the store with someone. He understood the reasoning better coming from them than he would have if I tried explaining it. Today I was able to bring in our dog as she wasn’t understanding where Daddy was. It was good for all 3 of us. Thank you.
T Rob
Apr 2026
My mother is there for knee replacement rehabilitation and this has to be the worst place to send anyone. The food was cold and not balanced. Additionally medical disparity exist. My mother is being ignored and receiving subpar treatment opposed to the other ethnic group. The state needs to inspect this place. I would give a negative rating if allowed.
Allison Wood
Mar 2026
Plenty of staff coming and going. Clients in the hallways were smiling and engaged. Staff were attentive and eager to offer help or just be pleasant.
Mark Hoffman
Mar 2026
Wonderful visit to the Pines . Very nice rooms and pleasant and caring nursing staff Easy check in. Thank you!
Elizabeth Lincoln
Dec 2025
We were able to visit our loved one without any time consuming health intake. She was well cared for. The nursing staff greeted us and we're helpful with updates on her day. They did their job of wound care while being respectful of our need for time there, waiting patiently.
6 inspection visits in the last three years, 28 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2026
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2026
Provide care or services that was trauma informed and/or culturally competent.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 16, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 15, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 25, 2024
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024
Keep signed and dated reports of x-rays and other diagnostic services in the residents record.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 23, 2023
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 18, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2023
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity C of L: potential for minimal harm, widespreadDeficient, Provider has no plan of correction
Meet other general requirements that are deficient.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 24, 2021
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 24, 2021
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 24, 2021
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 24, 2021
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 24, 2021
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 24, 2021
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 24, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
The Pines at Rutland Center for Nursing and Rehabilitation offers Skilled Nursing / Long Term Care.
The Pines at Rutland Center for Nursing and Rehabilitation is located at 99 Allen Street in Rutland, Vermont.
Reviewers generally describe attentive nursing staff, easy visitation, and helpful communication during rehab stays at The Pines at Rutland. One reviewer raised a serious concern about unequal treatment and food quality, though most other feedback was positive.
The Pines at Rutland Center for Nursing and Rehabilitation had 6 government inspection visits in the last three years, with 28 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page, or contact The Pines at Rutland Center for Nursing and Rehabilitation directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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