MyLivingChoice

Mountain View Center

9 Haywood Avenue

4.3(94 ratings)· Rutland average: 4.3

Part of Genesis HealthCare · 137 communities · 4.1★ average

Mountain View Center, photo 11 / 6

Quick Facts

Total units
158
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
158
Specialty care
Offers specialized cardiac management services
Medical leadership
Medical Director has 30+ years in nephrology
Quality recognition
AHCA Silver Quality Award winner

What Families Think

The Good

  • Rehabilitation services offered seven days a week
  • Specialized cardiac management services
  • AHCA Silver Quality Award winner
  • Social work services support residents and families
  • Long-tenured Medical Director in internal medicine and nephrology

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

Mountain View Center is a senior living community in Rutland, Vermont offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 94 reviews.

About Mountain View Center

Mountain View Center is a skilled nursing facility in Rutland, Vermont, offering post-hospital short-term rehabilitation, long-term care, respite care, and specialized cardiac management services. The facility accepts Medicare, Medicaid, and most private insurances.

The center provides rehabilitation services seven days a week, with a dedicated rehabilitation team focused on maximizing patient independence. Staff include a Medical Director with over 30 years of experience in internal medicine and nephrology, a Director of Nursing emphasizing servant leadership and team-based care, and a Director of Rehabilitation with extensive background in outpatient and acute care therapy.

Mountain View Center has received recognition as an American Health Care Association Silver Quality Award winner, Patriot's Award Winner, and Gold Star Employer. The facility received 2020 recognition for the AHCA Quality Improvement Initiative, showing improvement across all four quality tiers.

The community features comfortable common and lounge areas where residents can gather with friends and family. Social work services are available to assist residents and families, with staff dedicated to helping patients have the best possible experience during their stay.

Types of Care at Mountain View Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Mountain View Center

4.3overall · 94 ratings combined

4.3★ on Google (94)

Andi C-Boutwell

Aug 2026

via Google

Advanced entry is quick and easy, the welcoming person at the desk was helpful in directing me to the rooms I wanted to visit. Staff that I encountered are pleasant and seem attentive to the residents.

Kellie

Jun 2026

via Google

My mother was there when you need to talk to the staff they never respond. They seem to pick who they want to deal with and ignore others.

mike picard

Jun 2026

via Google

Had a great stay. Friendly staff. Took good care of me.

Lisa Velez

May 2026

via Google

The pt and ot team was very good ! Great staff team as well. At times the food was not very good.

Jessica Rivers

May 2026

via Google

Everybody at Genesis is nice and kind. I have not met a nurse or LNA or staff member that has been rude or anything I would stay at this place anytime

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Government Inspection History

10 inspection visits in the last three years, 32 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jun 3, 2026Health Standard4 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 10, 2026

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2026

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2026

Apr 8, 2026Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 15, 2026

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 15, 2026

Sep 9, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Oct 10, 2025

Jun 4, 2025Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 16, 2025

Apr 11, 2024Health ComplaintHealth Standard13 citations
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 24, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 24, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 24, 2024

  • Provide activities to meet all resident's needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 24, 2024

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 24, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 24, 2024

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 24, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 24, 2024

  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 24, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 24, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2024

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2024

Jan 31, 2024Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 1, 2024

Sep 18, 2023Health Complaint1 citation
  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity B of L: potential for minimal harm, patternFound during a complaint inspectionDeficient, Provider has no plan of correction

Apr 5, 2023Fire Safety StandardHealth Standard8 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedCorrected May 10, 2023

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2023

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2023

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2023

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2023

Apr 13, 2022Fire Safety Standard1 citation
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 17, 2022

Feb 14, 2019Fire Safety StandardNo citations

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Mountain View Center offer?

Mountain View Center offers Skilled Nursing / Long Term Care.

Where is Mountain View Center located?

Mountain View Center is located at 9 Haywood Avenue in Rutland, Vermont.

How did Mountain View Center do on recent health and safety inspections?

Mountain View Center had 10 government inspection visits in the last three years, with 32 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Mountain View Center?

Submit the Request Information form on this page to connect with Mountain View Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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