kathy Troutman
Apr 2026
There good agencie to work for
Basin Coordinated HealthCare Farmington
210 N Orchard Ave4(10 ratings)· Farmington average: 4.4
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1 / 5Quick Facts
- Medicare quality
- 5.0 of 5 stars
- Medicare certified
- Since 1993
- Caregiver model
- Family members can serve as paid caregivers
- Service area
- Covers San Juan County plus Gallup and Grants
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Basin Coordinated HealthCare Farmington offers home health, hospice, and personal care services rather than a residential community, and reviewer opinions are mixed. Some praise the staff and flexible caregiver arrangements, while others report inconsistent coverage and caregiver quality.
What reviewers praise
- Reviewers call staff friendly and easy to work with
- Family members can be hired as caregivers
- Meetings with staff described as brief and efficient
What reviewers flag
- One report of caregiver gaps lasting a week or two
- One reviewer said many caretakers weren't motivated to work
- One report of heavy paperwork and training demands on staff
AI-generated from reviews and community data.
Basin Coordinated HealthCare Farmington is a home health agency serving Farmington, New Mexico offering Home Health. Families rate it 4.0 out of 5 across 10 reviews.
About Basin Coordinated HealthCare Farmington
Basin Coordinated HealthCare Farmington is a Medicare-certified home health agency serving clients in their homes since 1993. The agency provides skilled nursing, physical therapy, occupational therapy, and home health aide visits, and holds a 5.0 CMS quality star rating.
Reviewers offer mixed observations about staffing consistency and communication. Some note challenges with caregiver availability and continuity, while others appreciate the flexibility of having a family member serve as a caregiver and value the agency's efficient scheduling of meetings.
Types of Care at Basin Coordinated HealthCare Farmington
Home Health
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Help Me ChooseReviews of Basin Coordinated HealthCare Farmington
4overall · 10 ratings combined
4★ on Google (10)
Isaac Lee
Apr 2026
It's nice since a parent can be a caretaker to you. It's also good because the meeting's they have aren't long too.
Roshina Overturf
Mar 2026
Basin is a very Wonderful job...But it's the trainings and multiple paperwork that pops up all in one week at the same time, Gas prices are high, some of us newbies don't have much to travel on especially if the office is an 1 or 2 hrs away...
Alberta Lopez
Mar 2024
Sometimes they have somebody for you and then there’s other times you could go a week or two without somebody or somebody quit and they don’t tell you until you find out yourself, but there is a couple of them. I have had very good good caretakers that the majority of them really haven’t been that great they don’t want to do their work they just I’m just tired of always having to try to find somebody to help me.
Leslie Potter
Feb 2022
Great staff, easy to work with!
Medicare Quality of Care
Basin Coordinated HealthCare Farmington is a Medicare-certified home health agency (certified since 1993). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
5.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Home health aide
What patients say
5.0 / 5 patient survey rating
- Would definitely recommend the agency87%US 79%
- Rated their overall care 9 or 10 out of 1089%US 85%
- Care was given in a professional way90%US 89%
- The team communicated well92%US 86%
- The team discussed medicines, pain and home safety87%US 82%
75 completed patient surveys, 30% response rate.
Hospital outcomes
- Discharged to the community94%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
- Preventable hospital visits during care (lower is better)6%US 11%Better than
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around98%US 83%
- Patients got better at getting in and out of bed96%US 83%
- Patients got better at bathing98%US 86%
- Patients' breathing improved92%US 85%
- Patients got better at taking medications correctly100%US 81%
- Patients who had a fall with major injury (lower is better)2%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations83%US 61%
Service area
Basin Coordinated HealthCare Farmington reports serving 12 ZIP codes, including Farmington, Aztec, Blanco, Bloomfield, Flora Vista, Fruitland, Kirtland, La Plata, Shiprock, Waterflow. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 327104. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Basin Coordinated HealthCare Farmington offer?
Basin Coordinated HealthCare Farmington offers Home Health.
Where is Basin Coordinated HealthCare Farmington located?
Basin Coordinated HealthCare Farmington is located at 210 N Orchard Ave in Farmington, New Mexico.
What do families say about Basin Coordinated HealthCare Farmington?
Basin Coordinated HealthCare Farmington carries a 4.0 out of 5 rating from 10 Google reviews. Basin Coordinated HealthCare Farmington offers home health, hospice, and personal care services rather than a residential community, and reviewer opinions are mixed. Some praise the staff and flexible caregiver arrangements, while others report inconsistent coverage and caregiver quality. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Basin Coordinated HealthCare Farmington?
Yes. Basin Coordinated HealthCare Farmington is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 5.0 out of 5 stars.
Do I need a referral to use Basin Coordinated HealthCare Farmington?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Basin Coordinated HealthCare Farmington?
Submit the Request Information form on this page, or contact Basin Coordinated HealthCare Farmington directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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