1.9(46 ratings)· Scotia average: 2.9
1 / 6CMS Care Compare
There isn't detailed review commentary available for Baptist Health Nursing And Rehabilitation Center, but the community's overall Google rating of 1.9 out of 5 from 46 reviews points to significant dissatisfaction among the families who have left feedback. Without specific reviewer quotes to draw from, families should treat this rating as a signal to ask pointed questions during a visit or call.
AI-generated from reviews and community data.
Baptist Health Nursing And Rehabilitation Center is a senior living community in Scotia, New York offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 1.9 out of 5 across 46 reviews.
Baptist Health Nursing And Rehabilitation Center is a skilled nursing / long term care community in Scotia, New York. The community is licensed for up to 262 residents.
Families rate Baptist Health Nursing And Rehabilitation Center 1.9 out of 5 based on 46 Google reviews.
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Help Me Choose1.9overall · 46 ratings combined
1.9★ on Google (46)
Jennifer Wilkerson
Dec 2025
I hesitate to give even one star. The physical facility is a dump. The building common spaces smell awful. The food is disgusting and served cold. My mother required feeding and they simply placed food in front of her. And the nursing staff appeared unable to communicate to the aides and the nurses couldn't seem to follow their own care plan. An absolute abomination.
Melissa Guarino
Aug 2025
My grandpa was here for a couple months. As a healthcare worker, I was especially concerned about the negative reviews. I’m from out of town and didn’t get to visit, so this review was from their feedback. They said everyone was pleasant, especially some of the aides, the food was good, and the therapists did a nice job.
Guia O.
May 2025
This place need to be reported, Health Inspectors need pop and a inspection, These ppl don't have heart for ppl the neglection, House keeping is terrible, they seem not care. My bestfriend who fell and was in a hospital for a week,;and had to go here because had no one to take of her home she lived upstairs her apartment need physical therapy to show her how to go up and down the stairs. The water here is contaminated she got much on her back from water she wouldn't drink the water, and the patient only got once a week shower.. Please if a family is going place we in a place like this check there reviews. These staff need to get fired and some done. I wish could comments on people's writing here. I rather get service at home and let family died in Comfort of there. own home instead. Someone has to be the voice to report this place.
Marian Tompkins
Mar 2025
My brother spent a year at Baptist after a stroke and heart attack. We visited about twice a week at random times. We never saw anything bad. They provided plentiful physical therapy and very good meals. They had plenty of seasonal holiday parties and visiting musicians for in-house entertainment. Social Workers, nurses and aides were attentive and kind. They have regular visits by an internist, dentist, optometrist and podiatrist. The financial/admin staff were very helpful on billing and insurance matters and his transition to an assisted living facility. Our experience was only positive.
Jordan Rakoske
Mar 2025
DO NOT send your loved ones here!!!!! The neglect in this facility is absolutely unacceptable. Medications are missed, hygiene is ignored, and the place is severely understaffed with a lack of qualified professionals. Residents are left sitting in soiled clothes for hours, sometimes changed only once or twice a day. The leadership here is a disgrace and should be replaced immediately with people who actually prioritize patient care over simply filling beds. Communication is nonexistent, and unless you can be present 24/7, your loved one may be left unattended in a wheelchair for hours. While a few staff members genuinely care, the management is beyond incompetent. If you care about your loved one’s well-being, look elsewhere!
5 inspection visits in the last three years, 32 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Have elevators that firefighters can control in the event of a fire.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 24, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 7, 2023
Ensure medical gas and vacuum systems have documented maintenance programs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 28, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 27, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 27, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 27, 2023
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 27, 2023
Have an enclosure around a vertical opening shaft.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 20, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2023
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 27, 2023
Dispose of garbage and refuse properly.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 27, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 3, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 13, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2021
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 3, 2021
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 17, 2021
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 17, 2021
Ensure that testing and maintenance of electrical equipment is performed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 17, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 17, 2019
Establish policies and procedures for volunteers.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 17, 2019
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 17, 2019
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 17, 2019
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 17, 2019
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 17, 2019
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 17, 2019
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 17, 2019
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 17, 2019
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 17, 2019
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 17, 2019
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 17, 2019
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 17, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Baptist Health Nursing And Rehabilitation Center offers Skilled Nursing / Long Term Care.
Baptist Health Nursing And Rehabilitation Center is located at 297 N Ballston Ave in Scotia, New York.
There isn't detailed review commentary available for Baptist Health Nursing And Rehabilitation Center, but the community's overall Google rating of 1.9 out of 5 from 46 reviews points to significant dissatisfaction among the families who have left feedback. Without specific reviewer quotes to draw from, families should treat this rating as a signal to ask pointed questions during a visit or call.
Baptist Health Nursing And Rehabilitation Center had 5 government inspection visits in the last three years, with 32 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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