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Baldwin Healthcare & Rehab Center

1223 Orchard Lane

4.6(20 ratings)· Baldwin City average: 4.7

Baldwin Healthcare & Rehab Center, photo 11 / 5

Quick Facts

Total units
60
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
60

What Families Think

Families of residents at Baldwin Healthcare & Rehab Center generally describe a caring staff who helped loved ones through admission, recovery, and long-term care, with some pointing to significant health improvements. A few reviewers raised concerns about room size, slow response times, and inconsistent staff behavior, reflecting the same staffing challenges common to many long-term care facilities.

The Good

  • Staff described as kind and caring
  • Praised for helping residents regain weight/health
  • Efficient admission and discharge process
  • Strong therapy department noted by a reviewer
  • High overall Google rating (4.6/5)

The Bad

  • One report of slow staff response times
  • One report of small shared rooms for two residents
  • One report of a missed diagnosis (scabies) for weeks
  • One report of a rude, possibly biased staff member

AI-generated from reviews and community data.

Baldwin Healthcare & Rehab Center is a senior living community in Baldwin City, Kansas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 4.6 out of 5 across 20 reviews.

About Baldwin Healthcare & Rehab Center

Baldwin Healthcare & Rehab Center is a skilled nursing and long-term care facility in Baldwin City, Kansas, licensed for 60 residents. The community serves patients requiring post-acute rehabilitation and ongoing nursing support.

Families consistently praise the clinical care and therapy services. Several describe meaningful health improvements, one family noted their husband gained 38 pounds over six months and is "getting back to his old self" with support from nursing, kitchen, and therapy staff. The Wellness Unit draws particular mention for going "above and beyond" during admission, care, and discharge. Staff attentiveness to nutrition and personalized care appears strong. However, reviews also surface operational friction: room sizes feel cramped for shared occupancy, response times can lag, and staffing retention challenges are noted. One family reported a delayed diagnosis of a common facility-related infection.

The business office and front-desk interactions show variability. While one family praised a manager for exceptional help, another raised concerns about discourteous behavior at the front desk. These interpersonal experiences shape family confidence alongside the clinical strengths.

Baldwin Healthcare holds a 4.6 out of 5 rating across 20 reviews, reflecting strong overall satisfaction tempered by real-world facility management and staffing inconsistencies common in long-term care.

Types of Care at Baldwin Healthcare & Rehab Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Baldwin Healthcare & Rehab Center

4.6overall · 20 ratings combined

4.6★ on Google (20)

Shari Rogers

Sep 2025

via Google

The “healthcare” rooms are way too small for 2 residents to live in comfortably. Most of the staff is kind & caring, but response time can be quite lengthy. Unfortunately this facility suffers the same issues with finding & retaining employees as most long term care facilities. My mother had a severe case of Scabies that, even though common in close living quarters situations, was not recognized by the staff & she was absolutely miserable for over 2 weeks. It took two doctor visits to be diagnosed and properly treated. Do they care?-Yes. Is it ideal? -No

Dads Punching Bag

Aug 2024

via Google

Great Place for my Grandmother! She was so happy here! And the business office manager Malissa was amazing! She went above and beyond to help me with my questions! She is a gem and is a shining example of how to treat people!

TINA CARTER

Apr 2023

via Google

Baldwin nursing nursing home is a good Nursing home my dad was there for about 5 years. the only bad thing that I can say about it is Mark the Nurse at the front desk he is very rude 2 residents and people visiting .I am a black woman and I also think he is prejudice. My dad that has recently died did not want me to let him know how I felt but I think that he needs to be fired I did talk to someone in the office they say that they were handling it but he is still there... other than that thank you Baldwin the ones who did like Philip Carter for taking care of him...

Jillane Hogard

Nov 2022

via Google

Baldwin Healthcare literally saved my husband's life. He only weighed 162 pounds when he arrived and today, 6 months later he is up to 200. From the kitchen to the nurses and the wonderful therapy dept he is finally getting back to his old self. The entire staff takes good care of him and I never worry that he's not well taken care of.

Melissa Perry

Sep 2018

via Google

My father received EXCELLENT care at Baldwin Healthcare. The Wellness Unit went above and beyond to ensure my father’s needs were met. Starting with the fast and efficient admission process through his timely discharge and all aspects of care in between, his care was outstanding!! My father and I would recommend Baldwin Healthcare to our friends and family!

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Government Inspection History

5 inspection visits in the last three years, 49 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 15, 2026Fire Safety StandardHealth ComplaintHealth Standard11 citations
  • Use approved construction type or materials.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 12, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 23, 2026

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 23, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 8, 2026

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 29, 2026

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2026

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2026

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 29, 2026

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2026

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026

  • Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Severity C of L: potential for minimal harm, widespreadCorrected May 8, 2026

Sep 24, 2024Health Complaint1 citation
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 11, 2024

Jun 12, 2024Fire Safety StandardHealth ComplaintHealth Standard22 citations
  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 24, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 9, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 24, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 24, 2024

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 2, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 6, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 6, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 24, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 28, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 28, 2024

  • Use approved construction type or materials.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 24, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 24, 2024

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 24, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 24, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 28, 2024

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 28, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 28, 2024

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 28, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 28, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 28, 2024

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 28, 2024

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadFound during a complaint inspectionCorrected Jun 28, 2024

Aug 21, 2023Infection ControlNo citations
Oct 5, 2022Fire Safety StandardHealth Standard15 citations
  • Properly provide smoke detection systems in areas open to corridors.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 8, 2022

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 8, 2022

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 8, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 8, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 11, 2022

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 8, 2022

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 8, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 8, 2022

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2022

  • Use approved construction type or materials.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2022

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 8, 2022

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 11, 2022

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 11, 2022

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 11, 2022

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 11, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Baldwin Healthcare & Rehab Center offer?

Baldwin Healthcare & Rehab Center offers Skilled Nursing / Long Term Care.

Where is Baldwin Healthcare & Rehab Center located?

Baldwin Healthcare & Rehab Center is located at 1223 Orchard Lane in Baldwin City, Kansas.

What do families say about Baldwin Healthcare & Rehab Center?

Families of residents at Baldwin Healthcare & Rehab Center generally describe a caring staff who helped loved ones through admission, recovery, and long-term care, with some pointing to significant health improvements. A few reviewers raised concerns about room size, slow response times, and inconsistent staff behavior, reflecting the same staffing challenges common to many long-term care facilities.

How did Baldwin Healthcare & Rehab Center do on recent health and safety inspections?

Baldwin Healthcare & Rehab Center had 5 government inspection visits in the last three years, with 49 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Baldwin Healthcare & Rehab Center?

Submit the Request Information form on this page to connect with Baldwin Healthcare & Rehab Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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