Azura Memory Care of Oak Creek is a community offering independent living, assisted living, memory care, and skilled nursing care in Oak Creek, Wisconsin. The facility features private rooms with private bathrooms, 24-hour staffing with an on-site nurse, medication management, housekeeping and laundry services, dietary accommodations, and wheelchair accessibility. Social activities, gathering spaces, emergency call systems, and a spa are available to residents.
Reviewers report notably mixed experiences with staffing. Many describe compassionate, patient, and dignified care from staff who take time to know residents as individuals and remain engaged and present. Several reviewers, including healthcare professionals providing services at the facility, praise the staff's understanding of dementia and their ability to adapt to residents' changing needs. Other reviewers express concerns about training, rudeness, and inconsistency in care quality, noting a gap between what is promised and what is delivered.
Families consistently highlight the facility's cleanliness, newer building, and activity programs. Residents benefit from outings, entertainment, and engagement opportunities that keep them occupied. One reviewer noted that her mother, who arrived in hospice care, improved enough cognitively and emotionally over 11 months to graduate from that program. Family members report feeling at ease and receiving regular updates on their loved ones' daily activities and well-being.
