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Avista Senior Living North Mountain

350 E Eva St

4.5(167 ratings)

Avista Senior Living North Mountain — photo 11 / 4

Quick Facts

Year opened
1985
Location
Adjacent to Honor Health John C Lincoln Medical Center
Memory Care Security
Password-protected, locked memory care unit
On-Site Clinical Services
Podiatry, dental, hearing, and x-ray services on-site

What Families Think

Families and residents overwhelmingly describe Avista North Mountain as a warm, home-like community with long-tenured residents, attentive staff, and a memory care unit praised for compassionate leadership. A smaller number of reviewers raised serious concerns about pest infestations and unresponsive management that are worth asking about directly.

The Good

  • Many residents have lived there 3-11+ years happily
  • Staff repeatedly praised by name for kindness and attentiveness
  • Memory care unit called bright, safe, and compassionately run
  • Pet-friendly; residents keep dogs and other pets
  • Spacious private apartments, not shared rooms
  • Active social calendar with bingo, crafts, and socials

The Bad

  • Multiple reports of a bed bug infestation that maintenance failed to resolve
  • One report of dirty rooms, poor staff communication, and unresponsive management
  • One serious report urging contact with Adult Protective Services

AI-generated from reviews and community data.

About Avista Senior Living North Mountain

Avista Senior Living North Mountain

Avista North Mountain is conveniently located in North Central Phoenix and is situated next to Honor Health John C Lincoln Medical Center. At North Mountain, we offer both Memory Care services and Assisted Living Services delivered by our happy team. This allows residents to age in place. Friendship flourishes here as our caring staff embraces each resident with respect and dignity and recognizes the inherent worth of each person. Individual care plans are created and monitored by the nursing staff according to the needs of each resident.

We also offer daily activities, organized outings, delicious meals, and much more. Our front lobby is a vibrant spot with many residents visiting, playing cards, reading or enjoying the patio. Our programs are individually designed to meet the needs of our residents. We’d love to welcome you or your loved one home to Avista at North Mountain.

We offer a myriad of services and amenities to give you not only the comforts of home — but peace of mind, knowing that you have dedicated staff on-site 24 hours a day, 7 days a week, providing outstanding senior services in Phoenix, AZ.
Dining

We take great pride in our Dining Program at Avista Senior Living. Our Dining Services Director and Head Chef, Vince McNamara, leads trained team members who not only enjoy culinary arts and service but love to serve our residents. They provide several delicious meals throughout the day. Our team can accommodate specific dietary needs and our servers deliver a smile to each table. Whether it’s a made to order breakfast or the many options offered daily, variety is readily available.

Our residents look forward to each meal not only for the delicious food but for the time to gather with friends. We love having family and friends join us any day and especially on festive occasions such as birthdays, Thanksgiving, Mother’s or Father’s Day, etc. Prospective residents are invited to enjoy a complimentary meal when they come for a tour of any of our Avista communities!

Life engagement

At North Mountain, we understand that an active lifestyle is healthy for mind and body. Also, wholesome interaction with others promotes feelings of belonging and friendship. Our activities are geared to the interests, wants, and needs of our residents. With input from our residents, the Activity Directors coordinate and lead a full calendar of events.

Assisted Living

Avista Assisted Living retirement community offers residents a chance to maintain their independence while providing help in the areas they need. We believe in the power of allowing our residents to do as much for themselves as possible. Our community offers activities and friends to help make each day productive and fun.

What is Assisted Living and How Does it Work?

Assisted living communities provide personalized long-term senior care. In assisted living, seniors receive an apartment, meals, and all the support they need when they need it. It’s the best option for healthy elders who can manage daily life independently but benefit from just a bit of help with activities of daily living.

Assisted living in Phoenix, AZ, offers a safe environment where your loved ones can continue to have their independence but have support when they need it, even if those needs change. This means having more freedom to embark on new hobbies and engage in a vibrant social life.  

What is An Assisted Senior Living Community?

An assisted living community is a special place where seniors can live on-site and receive a high level of care and support (read more here). It is an empowering choice for older adults in good health who can manage life mostly independently.

Assisted Living in North Mountain amenities include:

•    Chef-prepared meals three times a day
•    Social and activity programs
•    Indoor hallway access to all apartments
•    Shopping trips and scenic drives
•    Transportation service
•    Supervised exercise program
•    Full-service hair salon and barbershop
•    Activity center and cozy library
•    Shaded outdoor gazebo
•    Covered, easy-to-access parking
•    Scenic mountain views
•    Library
•    Computer/Tech Room
•    Professionally managed Beauty Salon
•    Art Studio
•    Activity Room
•    Bistro
•    Transportation services provided

Memory Care

We craft a personal, meaningful experience for our residents each day. Our holistic approach to care is designed to engage our residents and meet them where they are. Everyone is unique. In order to do so successfully, we rely on knowledge and understanding of each resident’s specific personal history and needs. By understanding a person’s past, and their routine, it enables us to assist them in the present and guide them through their journey. We believe in the continuing education and development of our staff so that we can properly help our residents and their families.

North Mountain memory care highlights

•    Uniquely designed, well-appointed private and companion studios
•    Outdoor Patio
•    Utilities and basic cable included, except phone
•    Three delicious meals daily plus snacks
•    24-hr emergency response system
•    On-site services such as podiatry, dental, hearing, x-rays, etc.
•    Medication management

Memory care amenities

•    Outdoor Patio
•    Two Dining areas based on acuity
•    Two Living Room spaces

Types of Care

Assisted LivingAt-Home CareHome Health and HospiceMemory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Private Rooms

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Security
  • Theater Room
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

4.5overall · 167 ratings combined

4.5★ on Google (155) · 4.7★ on Yelp (12) · Yelp page ↗

Jp Jp

Jun 2026

via Google

My comment is regarding Alec at Avista. He handled a big issue in my brother's room today with professionalism and compassion with as little effect on my brother as possible. Quite an asset to this facility. Thank you Alec. Job well done.

Marsha Shagena

Jun 2026

via Google

I w0uldnt g0 back there managememt dsnt listen n0 0ne d0es lack 0f help r00ms dirty l0ts 0f misconceptions receptionist 0n@@@@ all the wh0le place d0nt c0mmunicate with y0u

Me Patrica Gomes

Apr 2026

via Google

Let me tell you Without Joe and Jerry are the best of living I will not be happy today. I was ready to commit Harry Carey. These guys are in jail from above truly angels. I love this place thank you.

Liz Rudy

Jan 2026

via Google

At a very hard time for our family Avista reached out and helped make the transition to assisted living as pain less as possible. I have nothing but good things to say about all of the staff and the care. Thank you all!!

Becky Miles

Aug 2025

via Google

Update 8/19/2025. My husband passed Tuesday evening. The staff was so caring and I knew his passing was a lost for them has well. Please know I knew they cared for him like he was their family member.<br><br>Update 6/4/2025. Thank you to CJ and Ami for looking out for my husband and thinking of us has family. We're so blessed to have Avista.<br><br>What can I say so far this place has been great! I feel like they really care about my husband. I'm kind of glad he's somewhere safe since I can't take care of him anymore. It's close to home the staff is wonderful. There's always residents sitting outside or in the lobby and no one really has ever said anything bad about the place I like it cuz it is close to my house.<br>Also I'd like to say Ryan that covers the front desk to screen us He's a real nice young man

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Frequently Asked Questions

What types of care does Avista Senior Living North Mountain offer?

Avista Senior Living North Mountain offers Assisted Living, At-Home Care, Memory Care and Skilled Nursing / Long Term Care.

Where is Avista Senior Living North Mountain located?

Avista Senior Living North Mountain is located at 350 E Eva St in Phoenix, Arizona.

What do families say about Avista Senior Living North Mountain?

Families and residents overwhelmingly describe Avista North Mountain as a warm, home-like community with long-tenured residents, attentive staff, and a memory care unit praised for compassionate leadership. A smaller number of reviewers raised serious concerns about pest infestations and unresponsive management that are worth asking about directly.

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