Rachel Lyness
May 2026
Kim really helped my family when I was desperate for help she was so kind to reassure me and made everything work out on the financial side to do everything she could to help us expedite my mom getting care.
Avir at Sherman
1000 Sara Swammy Dr3.6(78 ratings)· Sherman average: 4.3
Part of Avir Health Group · 168 communities · 4★ average
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1 / 2Quick Facts
- Total units
- 132
- Medicare rating
- 2 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 132
- Inspections
- View history (40 citations)
- Licensed capacity
- Licensed for up to 132 residents
CMS Care Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Avir at Sherman are mixed, with families split between praising attentive, caring staff and reporting serious concerns about call-button response times and weekend care. Several reviewers highlighted specific staff members who went above and beyond, while others described troubling gaps in communication and care consistency.
What reviewers praise
- Staff described as friendly and efficient
- Business office staff praised for helping with insurance/financial navigation
- Staff know residents by name and preferences
- Residents enjoy activities and food quality
What reviewers flag
- One report of call buttons frequently unanswered
- One report of weekend care being worse than weekdays
- One former employee described poor scheduling communication and management
- One review described resident feeling unheard and declining quickly
AI-generated from reviews and community data.
Avir at Sherman is a senior living community in Sherman, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.6 out of 5 across 78 reviews.
About Avir at Sherman
Avir at Sherman is a skilled nursing and long-term care community in Sherman, Texas, operated by Avir Health Group. Licensed for up to 132 residents, the facility is Medicare and Medicaid certified and offers 24-hour staffing, on-site nursing, private rooms with private bathrooms, emergency call systems, medication management, housekeeping, cable or satellite TV, restaurant-style dining, social activities, and wheelchair accessibility.
The facility carries a 2 of 5 CMS overall star rating. Reviews are mixed. Some families report that staff members are caring, know residents by name, and respond promptly to concerns, with residents enjoying activities and meals. Others describe significant problems with responsiveness, including call buttons going unanswered and weekend care being notably worse than weekdays, and express concern that residents' wishes are not being honored.
Types of Care at Avir at Sherman
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities
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Help Me ChooseReviews of Avir at Sherman
3.6overall · 78 ratings combined
3.6★ on Google (78)
A E
Dec 2025
The most worst place in the world to work for upper management is horrible. I was hired on and never met anybody but the one person that hired me in HR the DON never reached out to meet me nor did the ADON or anybody else there. No communication at all schedules are not even put out. You have to figure out when you’re working and if you don’t show up when you’re supposed to work you’re fired. That’s pretty sad that I was fired over them putting the schedule out while I was home and They never emailed called. Text me nothing about the schedule. They expected me to know when I was supposed to work without seeing a schedule and reaching out to Avir corporate is a joke. Nobody contacted me back either patients at that place or complaining of being mistreated due to being double briefed consistently by all the staffing companies that come in there. And then I was left on the hallway the fourth day I was working in the middle of the shift by somebody that worked for the Staffing company. She was sleeping on the job in the middle of the hallway and then decided while I was on break that she was just gonna go home so when I got back, she was gone. The ADON was called because nobody signed her paper. This place is unbelievably out of compliance way out of compliance. the patients are so upset with them. The patients are upset with the workers. They’re tired of different faces. They’re tired of being double briefed and getting rashes. They’re tired of being left in urine. No one does nothing about it. Upper management does nothing and then when I call a no one does A thing the only thing I know how to do is fire a good employee like me because they expected me to know what the schedule was. Meanwhile, I was reaching out through text messages and calling the Facility, which is never an answer. I bet when I was supposed to work, they didn’t want to hear it. They didn’t call me in the office. They didn’t even tell me I was fired. I called to find out when I was working and she said I was fired. What the hell kind of company is this? So again I just contacted corporate. This is my second attempt. This is not a joke and I take it seriously so I hope unlike Carly and Laura HR and the DON the owner takes this seriously.
Leo Ransom
May 2025
Staff is friendly and efficient. They have always been quick to resolve any issues that we have had at the facility. I do trust that when I am not there, my mom is being looked after especially since she is nonverbal.
Ann Johnson
May 2025
My mother in law has been a resident here since January 2025, and has adjusted well to her new home. There was definitely an adjustment period, but everything is going well now. The staff is very caring and know my mother in law by name, know what her wants and needs are, and do their best to meet them. She loves the activities, and says the food is very good. Kim in the business office is amazing at helping navigate through the insurance process. No place is going to be perfect, but this place strives to meet the needs of their residents and families. Communication is the key.
T W
Nov 2024
Do not put your loved one in here unless you are ready for them to die. You need to be able to be there every day to check on them. They will quickly go downhill, feel unheard, and lose the will to live. Skilled nursing at this facility is a joke! Majority of the time , no one answers the call button and weekends are even worse than week days. Your loved ones wishes are not listened too. Only a couple of people seemed to actually care. I highly regret putting my loved one here, even for a short time.
Government Inspection History
11 inspection visits in the last three years, 40 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Mar 26, 2026Health Complaint1 citation
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 1, 2026
Feb 19, 2026Health Complaint1 citation
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 2, 2026
Feb 4, 2026Health Complaint1 citation
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 20, 2026
Dec 10, 2025Health Complaint2 citations
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 6, 2026
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 6, 2026
Jun 5, 2025Fire Safety StandardHealth ComplaintHealth Standard14 citations
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 13, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 13, 2025
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 13, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 13, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 13, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 13, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 13, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 13, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 13, 2025
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 13, 2025
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 13, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 13, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 13, 2025
Provide properly protected cooking facilities.
Severity C of L: potential for minimal harm, widespreadCorrected Jun 13, 2025
Apr 16, 2025Health Complaint2 citations
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 17, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 17, 2025
May 23, 2024Fire Safety StandardHealth Standard5 citations
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 21, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 21, 2024
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 3, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2024
Apr 23, 2024Health Complaint1 citation
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 22, 2024
Sep 21, 2023Health Complaint2 citations
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 20, 2023
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 20, 2023
Jul 11, 2023Infection ControlNo citations
Mar 30, 2023Fire Safety StandardHealth Standard11 citations
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 21, 2023
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 21, 2023
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2023
Respond appropriately to all alleged violations.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 21, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 21, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 21, 2023
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 21, 2023
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 21, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 21, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Avir at Sherman offer?
Avir at Sherman offers Skilled Nursing / Long Term Care.
Where is Avir at Sherman located?
Avir at Sherman is located at 1000 Sara Swammy Dr in Sherman, Texas.
What do families say about Avir at Sherman?
Avir at Sherman carries a 3.6 out of 5 rating from 78 Google reviews. Reviews for Avir at Sherman are mixed, with families split between praising attentive, caring staff and reporting serious concerns about call-button response times and weekend care. Several reviewers highlighted specific staff members who went above and beyond, while others described troubling gaps in communication and care consistency. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How did Avir at Sherman do on recent health and safety inspections?
Avir at Sherman had 11 government inspection visits in the last three years, with 40 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Avir at Sherman?
Submit the Request Information form on this page, or contact Avir at Sherman directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Avir at Sherman? Claim this listing to update photos, pricing, and details. It's free.
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