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Avir at Citizens Trail

1008 Citizens Trail

4.2(77 ratings)· Texarkana average: 4.1

Avir at Citizens Trail — photo 11 / 5

Quick Facts

Total units
114
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
114

What Families Think

Reviews for Avir at Citizens Trail are sharply divided: some families praise a clean, welcoming facility with friendly, attentive staff, while others report serious lapses in medication management and communication from nursing leadership. Several reviewers singled out specific staff members for compassionate care even amid otherwise negative experiences.

The Good

  • Clean, welcoming lobby and facility
  • Staff described as friendly and professional
  • Strong on-site security noted by visitors
  • Specific nurses and social worker praised for compassion
  • Attentive help guiding first-time visitors

The Bad

  • Multiple reports of medication errors or missed doses
  • One report of a 9-day delay in IV antibiotics
  • Complaints about unresponsive or dismissive nursing leadership
  • Poor communication with families about care issues

AI-generated from reviews and community data.

About Avir at Citizens Trail

Avir at Citizens Trail is a skilled nursing / long term care community in Texarkana, Texas. The community is licensed for up to 114 residents.

Families rate Avir at Citizens Trail 4.2 out of 5 based on 77 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.2overall · 77 ratings combined

4.2★ on Google (77)

Barbara Stearns

Dec 2025

via Google

Despicable and unbelievable care for my husband who has Alzheimer’s. My husband’s condition is greatly deteriorating so I took the opportunity for respite care for him so that I might tour our local memory care facilities. He appeared to do well the first day and night, at about 32 hours in I was contacted by my hospice nurse stating the facility called her threatening to call the police on my husband for making threats. What? New shift of nurses… said they could not get him to take his meds either. I raced down to see him, he was sitting, appeared calm but hallucinating. I took him to the break room, got his meds in him and brought him home. So much for respite care. Don’t take your loved one here for any reason. I am not the first this has happened to. I have left messages for the executive director, Zack, no return call. Despite the horror and traumatic experience, kudos go to Morgan the social worker, Derrick, head of maintenance and the two nurses who did provide excellent care for my husband, Deja and Judy, thank you for your kindness and compassion!

E Hernandez

Jun 2025

via Google

This is a wonderful facility with excellent care! I’ve been really impressed with the team at Christian Care Center recently.

Linda Hotzel

Apr 2025

via Google

First off, watch over your loved one because they won't! Gave my sister wrong med doseage and wrong meds completely! Did not give her antibiotics IV for 9 days! Said was waiting on test results that DR said would have been back in 2days at latest. The Administrator and Social Worker tried their best to help solve problems. I was told by DON that the Administrator and Social Worker has nothing to do with nursing side and could do nothing, she was in charge of that! Nite crew nurses leave alot to be desired. Day nurses was pretty good with the exception of 3 or 4. The DON Monique and her sidekick think they own the place. Very unpleasant and if she smiles her face would break. Wow, this place is anything but Christian. The whole place needs an attitude adjustment and training on how to talk to people. Simply keeping patients and family informed would go a long way. Would NOT recommend this facility to anyone!

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Frequently Asked Questions

What types of care does Avir at Citizens Trail offer?

Avir at Citizens Trail offers Skilled Nursing / Long Term Care.

Where is Avir at Citizens Trail located?

Avir at Citizens Trail is located at 1008 Citizens Trail in Texarkana, Texas.

What do families say about Avir at Citizens Trail?

Reviews for Avir at Citizens Trail are sharply divided: some families praise a clean, welcoming facility with friendly, attentive staff, while others report serious lapses in medication management and communication from nursing leadership. Several reviewers singled out specific staff members for compassionate care even amid otherwise negative experiences.

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