Charles Davis
Jul 2026
My experience here at Royal Oak has been an amazing time. I have no complaints. Everyone has been very helpful. The therapy department has been amazing.
Avenues at Royal Oak
605 East Church Street
4.3(64 ratings)· Kewanee average: 4.3
1 / 5Quick Facts
- Total units
- 200
- Medicare rating
- 1 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 200
- Facility size
- Licensed for up to 200 residents
CMS Care Compare
What Families Think
Avenues at Royal Oak is a skilled nursing / long-term care community in Kewanee, Illinois, with a mix of strongly positive reviews about staff warmth and family-like care alongside a notable number of serious complaints about staffing shortages, cleanliness, and neglect. Families and residents frequently praise individual caregivers by name, while others report unmet basic needs and safety concerns.
The Good
- Staff described repeatedly as caring and family-like
- Therapy department praised for motivating residents
- Individual CNAs and social workers singled out by name for compassion
- Food frequently described as good
- Staff longevity and teamwork noted by employees
The Bad
- Multiple reports of chronic understaffing, especially on night shift
- One report of neglect: unchanged diapers and unanswered call requests
- One report of inadequate supplies (briefs, gloves, hot water)
- One serious complaint of a resident being punched by another patient
AI-generated from reviews and community data.
About Avenues at Royal Oak
Avenues at Royal Oak is a skilled nursing / long term care community in Kewanee, Illinois. The community is licensed for up to 200 residents.
Families rate Avenues at Royal Oak 4.3 out of 5 based on 64 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4.3overall · 64 ratings combined
4.3★ on Google (64)
Jeff Phillips
Jun 2026
I am at a loss for words!! Never would I have imagined such a warm and welcoming establishment! I literally have to pinch myself to realize that this place is real! I've lived here and called this place home for some years now and I know that I'm getting immaculate care! I consider the people here family and I know that they feel same way about me!
Ramona Dennis
Jun 2026
I am always able to get help when I ask for it. I feel like it is a big family here. When my sister passed away, the staff was very supportive and helped me.
Just Jim
Apr 2026
Terrible! They didn’t change the patient’s diaper. Dirty and smelly facility. When you asked for help they would ignore you. The physical therapy was little to none. Made it really difficult to transfer out of the facility when we realized how unpleasant it was. Witnessed a patient getting punched by another patient. Even the director of nursing wouldn’t return a call to help with concerns.
Monica Evans
Mar 2026
I appreciate all the help I receive at Royal Oaks and enjoy living here.
Frequently Asked Questions
What types of care does Avenues at Royal Oak offer?
Avenues at Royal Oak offers Skilled Nursing / Long Term Care.
Where is Avenues at Royal Oak located?
Avenues at Royal Oak is located at 605 East Church Street in Kewanee, Illinois.
What do families say about Avenues at Royal Oak?
Avenues at Royal Oak is a skilled nursing / long-term care community in Kewanee, Illinois, with a mix of strongly positive reviews about staff warmth and family-like care alongside a notable number of serious complaints about staffing shortages, cleanliness, and neglect. Families and residents frequently praise individual caregivers by name, while others report unmet basic needs and safety concerns.
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Other senior living options within 25 miles of Kewanee.
