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Aveanna Home Health

262 Chapman Rd Suite 102

4(5 ratings)· Newark average: 4

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Aveanna Home Health logo
Aveanna Home Health, photo 11 / 5

Quick Facts

Service type
In-home nursing and therapy visits
Includes hospice care
Hospice services offered alongside home health

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families generally praise the individual nurses, therapists, and aides from Aveanna Home Health for their compassion and skill in treating patients at home. However, at least one detailed review points to serious problems with office-level communication, scheduling, and follow-through that caused frustration and delays in care.

What reviewers praise

  • Nurses praised for compassion and professionalism
  • Physical and occupational therapists described as excellent
  • Wound care and healing outcomes noted as positive
  • Multiple reviewers say they'd recommend the agency

What reviewers flag

  • One detailed report of missed appointments and no-shows
  • Communication issues between office and family described as frustrating
  • Home health aide assignment was delayed without follow-up

AI-generated from reviews and community data.

Aveanna Home Health is a home health agency serving Newark, Delaware offering Home Health. Families rate it 4.0 out of 5 across 5 reviews.

About Aveanna Home Health

Aveanna Home Health is an agency serving clients at home in Newark, Delaware, providing nursing, physical therapy, and occupational therapy.

Reviewers consistently praised individual clinicians for their skill, compassion, and professionalism. However, communication with management has been inconsistent; one reviewer noted concerns about responsiveness after raising issues with leadership, while others focused on the quality of direct care. One reviewer wrote, "remarkable compassion, professionalism, and skill" in describing the nursing and therapy teams.

Types of Care at Aveanna Home Health

Home Health

Amenities

Community Amenities

  • On-Site Nurse (RN)

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Reviews of Aveanna Home Health

4overall · 5 ratings combined

4★ on Google (5)

Heather Gaffney

Jun 2025

via Google ↗ · Report

Kristin was amazing. Helped with all of my mom's needs. Would definitely recommend Aveanna Home Health to anyone in need of home care services

Cindy Shapiro

Jun 2025

via Google ↗ · Report

Kristen was great in providing in home care for my father when he got out of the hospital! Thank you!

Kat Fields

Apr 2025

via Google ↗ · Report

April 01, 2025 I am writing to express my appreciation and gratitude for the exceptional care provided by the nursing team, of Christina, Henry, Kirstin and physical therapist Leelonni, through Aveanna Home Health in Newark, Delaware. When theyc treated me, at my home, they had shown remarkable compassion, professionalism, and skill. Particularly, the team’s bedside manner and empathy made all the difference in a sensitive situation I faced. I had a wound that required attention, and I was initially embarrassed by the need to expose a personal area. The nurses put me at ease with their respectful and kind approach. Additionally, my wound is healing nicely. I believe that this exceptional team deserves recognition. I would also like to acknowledge Executive Director, Hubert Porter, for leading such a dedicated and compassionate home health team. Kattifie

Vee 4Peace

Jan 2025

via Google ↗ · Report

This place has been a challenge for me. Good news first, my father's nurse as well as his physical therapist have been great. The occupational therapist that he saw last week was also great. However there's an issue with communication. So much so I've had a conversation with Mr Porter the director. This by far was the worst of all experiences I had with the company. I was annoyed by the lack of communication as well as some no shows. I wasn't disrespectful there was no cursing and there was no yelling however I was annoyed with the lack of communication and reliability. He attempted to chastise me and advised me that I gave him too many scenarios to handle. He stated he can only handle one thing at a time. If he was listening the two concerns were reliability and communication. He obviously became overwhelmed and took the defense. His first response to my concerns was to tell me that we could go somewhere else for our services. As if that process wouldn't cause my father more delay with his healing journey. Yesterday I received the day before call from a new occupational therapist requesting to come today, Thursday. Although we were originally scheduled for tomorrow, friday. I agreed to 9:00am. Just before 10am today I decided to call her when no one showed up just to follow up. Ignoring the fact that she called me yesterday she just continuously said that she does visits on Friday, as if she didn't call the previous day to schedule the visit. I only have her contact information because she called yesterday. What was most frustrating is that she didn't immediately just apologized so we could move forward. I literally had to stop her and remind her that she called and scheduled the visit. As a primary caregiver to my father I only want what's best for him. My responsibilities go far beyond being available for these very important visits. I'm into building good and productive relationships with those who have to service him. It is unfortunate when there's a lack of professionalism and respect for others time. My father is also supposed to have a home health aide from this agency. One has yet to be assigned nor have they followed up with me regarding the matter. I guess I'll have to bring it up again. I'm looking forward to my father's healing and him getting back to his daily routines.

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Frequently Asked Questions

What types of care does Aveanna Home Health offer?

Aveanna Home Health offers Home Health.

Where is Aveanna Home Health located?

Aveanna Home Health is located at 262 Chapman Rd Suite 102 in Newark, Delaware.

What do families say about Aveanna Home Health?

Aveanna Home Health carries a 4.0 out of 5 rating from 5 Google reviews. Families generally praise the individual nurses, therapists, and aides from Aveanna Home Health for their compassion and skill in treating patients at home. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Aveanna Home Health?

Submit the Request Information form on this page, or contact Aveanna Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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