1 / 5CMS Care Compare
Reviews for Avante At Jacksonville Beach are sharply mixed: several families praise specific staff members—social workers, therapists, and an ADON—for compassionate, responsive care, while multiple other reviewers describe serious neglect, understaffing, and communication breakdowns. The 3.2-star average reflects this split between individual staff who go above and beyond and systemic problems with staffing and oversight.
AI-generated from reviews and community data.
Avante At Jacksonville Beach is a senior living community in Jacksonville Beach, Florida offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Emergency Call System. Families rate it 3.2 out of 5 across 112 reviews.
Avante At Jacksonville Beach is a skilled nursing / long term care community in Jacksonville Beach, Florida. The community is licensed for up to 165 residents.
Families rate Avante At Jacksonville Beach 3.2 out of 5 based on 112 Google reviews.
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Help Me Choose3.2overall · 112 ratings combined
3.2★ on Google (112)
Yekusiel Spira
Jul 2026
Jaylyne is an outstanding social worker who truly cares about her patients. She is responsive, compassionate, and always goes the extra mile to make sure everything is coordinated smoothly. Her communication is excellent, and she is dedicated to making sure patients receive the support they need without unnecessary delays. Her professionalism, kindness, and commitment make a real difference. Thank you, Jaylyne, for everything you do!
Grady Zapata
Jun 2026
Avante at Jacksonville Beach has an amazing team that truly cares about its residents. The staff is always friendly, professional, and willing to go the extra mile to help. The positive atmosphere and excellent care make this a great place for rehabilitation and long-term care.
Kathy K
May 2026
I am utterly appalled by the level of negligence and unprofessionalism displayed at this facility. From the moment one enters the building, the atmosphere is profoundly unpleasant. The receptionist is dismissive, which sets a deeply troubling tone for visitors and residents alike. Sadly, the social services director’s demeanor was remarkably abrasive and indifferent. It is deeply disheartening to witness residents left sitting in hallways appearing forlorn and neglected. The environment lacks the dignity and attentiveness that vulnerable individuals deserve. During my visit, I overheard CNAs on the 3–11 shift engaging in excessively loud and inappropriate conversations filled with profanity, which I found entirely unacceptable in a healthcare setting. What disturbed me most was the condition of my loved one. He was completely soaked and appeared as though he had not been properly changed or attended to in an extended period of time. It was absolutely heartbreaking to witness such apparent neglect. Families place immense trust in facilities such as this to provide humane and attentive care, and based on my experience, that trust has been profoundly violated. I will say, however, that the ADON was exceptionally helpful and professional throughout my experience, and Mary from therapy was absolutely wonderful, along with Alisha. Additionally, the social services assistant demonstrated far more compassion, diligence, and competence than the director herself. That young lady went above and beyond in her efforts to provide assistance. Those individuals treated residents and their families with the compassion, dignity, and respect that should be standard in any healthcare environment. Unfortunately, despite the efforts of a few compassionate staff members, I would not recommend this establishment to anyone seeking attentive and professional care for their loved ones.
Rachel
May 2026
I wish I could give negative stars. My mother in law has been in this hell of a place for a year and a half. It's been the worst experience. They took her off all psych medicines even though she has multiple mental illness diagnoses, so now all she does is scream and cry almost 24/7. My husband has had the hardest time getting a hold of anyone, and the turnover is so crazy, you wind up never speaking to the same person for long. Every social worker has been completely inept. We tried to get her moved, but they kept dropping the ball on their end, so there she remains. It's honestly infuriating, and it makes us feel so helpless. Now they're claiming the POA that has been on file for a year and a half and has been accepted by Mayo, Baptist, Memorial, and Kindred hospital is not valid and are refusing to speak to my husband (her only son and next of kin) on any medical related items. Also, the website to pay has been done for like 10 months at this point. My husband has to either attempt to call someone (what a joke) or mail a check each month. I would never ever ever recommend this place to anyone unless you hate your loved one.
Sofya B
Mar 2026
If you have any other options, use it. My father was in this nursing home for 11 months. There a lot of nice hard working people there, but not all of them. Rooms don’t get cleaned up on regular basis, nurses have way too many patients to do more than just give medication, food is very nutritional poor. Company that own it trying to spend as little as possible, keeping ceilings leaks, rooms in terrible condition, salary minimal. My father was ignored, pain not addressed, bed not changed.
5 inspection visits in the last three years, 19 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 21, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 1, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 29, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 29, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2024
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 29, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 22, 2022
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 22, 2022
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 22, 2022
Provide sliding doors free of hazards, operable without special knowledge or effort, and meet weight requirements to set door in motion.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2021
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2021
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2021
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2021
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2021
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2021
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2021
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Avante At Jacksonville Beach offers Skilled Nursing / Long Term Care.
Avante At Jacksonville Beach is located at 1504 Seabreeze Ave in Jacksonville Beach, Florida.
Reviews for Avante At Jacksonville Beach are sharply mixed: several families praise specific staff members—social workers, therapists, and an ADON—for compassionate, responsive care, while multiple other reviewers describe serious neglect, understaffing, and communication breakdowns. The 3.2-star average reflects this split between individual staff who go above and beyond and systemic problems with staffing and oversight.
Avante At Jacksonville Beach had 5 government inspection visits in the last three years, with 19 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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Skilled Nursing / Long Term Care
Home care agencies serving Jacksonville Beach bring help to the house: daily living, companionship, and respite for family caregivers.
