Josie Murphy
Jul 2025
On July 30, 2021, I placed my husband in Carrollton Autumn Leaves memory care facility. He was rushed to the ER twice the first week he was there. One reason Autumn Leaves was chosen is they said they had hall and common area monitoring. He was a Vietnam veteran and they said there were two other vets there as well. Tuesday morning around 1:30 am, he had an "unwitnessed" fall they said was not picked up on the monitor. The following Friday around 4 pm, I got a call to let me know he had fallen again but from a dining room chair and was being taken to the same ER. After being released that time, I took him home and the next day I went over to Autumn Leaves, packed his belongings and returned the key. I sent Lucy, their executive director, an email documenting the reasons why and told her I no longer felt they could safely take care of him and asked for the return of the remaining room and board I had paid. She never answered any of the subsequent emails or calls from me so I filed a civil suit for the unused portion of R&B + Community Funds and won the judgment (Sept 1, 2023). As of this day (July 23, 2025), they have refused to acknowledge or even answer any of the post judgment appeals I have sent. My experience Autumn Leaves and the owners, J&M Family Management, has been terrible and very disappointing. Mrs. J. Murphy Ownership of this facility was/is owned by J&M Family Management LLC, name of facility is/was Carrollton Autumn Leaves, LP dba Autumn Leaves of Carrollton, Carrollton Texas. Owned and managed by J&M Family Management LLC. Corporate office is in Grapevine, TX.
