MyLivingChoice

Autumn Care Of Marshville

311 W Phifer Street

4.8(300 ratings)

Autumn Care Of Marshville, photo 11 / 6

Quick Facts

Total units
110
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
110

What Families Think

Autumn Care Of Marshville is a skilled nursing and long-term care community rated 4.8 out of 5 stars from 302 Google reviews, though no written review excerpts or amenity details were provided to describe day-to-day experience.

The Good

  • Very high overall Google rating
  • Large volume of reviews (302) suggests strong reputation

The Bad

  • No published pricing information available
  • No amenities or specific care details listed
  • No written review excerpts to verify specific strengths or concerns

AI-generated from reviews and community data.

Autumn Care Of Marshville is a senior living community in Marshville, North Carolina offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Emergency Call System. Families rate it 4.8 out of 5 across 300 reviews.

About Autumn Care Of Marshville

Autumn Care Of Marshville is a skilled nursing / long term care community in Marshville, North Carolina. The community is licensed for up to 110 residents.

Families rate Autumn Care Of Marshville 4.8 out of 5 based on 302 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Autumn Care Of Marshville

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Autumn Care Of Marshville

4.8overall · 300 ratings combined

4.8★ on Google (300)

Carmela Giambalvo

Apr 2026

via Google

I spent 3 1/2 weeks here for rehabilitation. My day nurse (LaShay) and CNAs were amazing. Your meds were on time and if you asked for something, there was a wait, but not long. Not once during that time, did I hear one of the staff yell at a patient, be firm yes, but never yell. They cleaned every morning and night so you didn't have the horrible smell that most of those places have. They seemed to keep the patients clean. Night time staff was not the best, but still not mean. I had Physical Therapy and Occupational Therapy and they were fantastic. So helpful and extremely kind. By the second week, I was doing my own laundry and showering myself. Every Fri, they had games like hitting balloons across the table at each other, and walker and wheelchair races. A lot of laughing went on. Now the food left a lot to be desired. The breakfast was always good, but lunch and dinner not so much. There were a few that were good, but If it wasn't salt or pepper, they didn't use anything for flavor. But, if you didn't like what they served, you could choose a couple of other things. Plus I didn't go there for the food. They needed to let newcomers know what was going on. I did not know you could have a money put aside for different thing. Didn't know there was a hair dresser who came in weekly or you could buy snacks out of vending machines, or do Walmart and ther shopping to be delivered or just sit outside and get air. Every Friday was bingo and every day they had something going on. If I had to go to rehab again, I'd choose Autum Care of Marshville. Great place

Mrs. Smallwonder

Mar 2026

via Google

I had the pleasure of meeting personally with the director of this care facility, and I was truly impressed. The staff is warm and friendly, and you can really feel the personal care they provide. The environment is clean , friendly and patient focused. The entire place has gone through a beautiful transformation. Keep the personal touch it really speaks volumes.

Bradie L

Mar 2026

via Google

⭐⭐⭐⭐⭐ 5/5 "Compassionate Care in a Comforting Environment" Autumn Care of Marshville has exceeded our expectations in every way. From the first visit, the environment felt inviting and peaceful, with a genuine sense of community. The staff go above and beyond — they’re attentive, patient, and truly care about the well-being of each resident. The building is spotless and well-kept, with cozy spaces that make it feel more like home than a facility. I’ve been impressed by how quickly the team responds to needs, whether it’s medical attention, a helping hand, or simply offering a warm smile. The activities are creative and engaging, helping residents stay active and connected. Family communication is consistent and reassuring, which gives us peace of mind knowing our loved one is in good hands. It’s clear that the people here see their work as more than a job — it’s a calling. If you want a place where compassion and quality care go hand in hand, Autumn Care of Marshville is an excellent choice.

Raylynn H

Mar 2026

via Google

I have been coming here for a few months with a family member. They come in every day and clean the room. They keep her clean and dry in A timely manner. The staff are great. But I really love the fact that the administrator Ken is so caring and listens to what you have to say. And the admissions Kelly helps so much with everything. They are amazing!!!!

Brittany Medlin

Mar 2026

via Google

I can’t say enough good things about this nursing home. The staff is absolutely wonderful and always greet you with beautiful smiles. You can truly tell they care about the residents and their families. The facility is also very clean and always feels fresh and welcoming. It gives great peace of mind knowing loved ones are in such a caring and well-maintained environment. Highly recommend!

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Government Inspection History

7 inspection visits in the last three years, 32 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 12, 2026Health ComplaintHealth Standard4 citations
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 24, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 10, 2026

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2026

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 10, 2026

Aug 21, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionPast Non-Compliance

Jan 24, 2025Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jan 9, 2025

Nov 20, 2024Fire Safety StandardHealth Standard12 citations
  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 27, 2024

  • Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2025

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2025

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2025

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2025

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Nov 27, 2024

Sep 26, 2024Health Complaint4 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Sep 20, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Sep 20, 2024

  • Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Sep 20, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Sep 20, 2024

Jun 22, 2023Fire Safety StandardHealth Standard7 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 1, 2023

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 14, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 14, 2023

  • Properly install and monitor supervisory attachments on automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 1, 2023

  • Have simulated fire drills held at unexpected times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 1, 2023

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 1, 2023

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 14, 2023

Nov 4, 2021Fire Safety Standard3 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2023

  • Install a fire alarm system that can be heard throughout the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Autumn Care Of Marshville offer?

Autumn Care Of Marshville offers Skilled Nursing / Long Term Care.

Where is Autumn Care Of Marshville located?

Autumn Care Of Marshville is located at 311 W Phifer Street in Marshville, North Carolina.

What do families say about Autumn Care Of Marshville?

Autumn Care Of Marshville is a skilled nursing and long-term care community rated 4.8 out of 5 stars from 302 Google reviews, though no written review excerpts or amenity details were provided to describe day-to-day experience.

How did Autumn Care Of Marshville do on recent health and safety inspections?

Autumn Care Of Marshville had 7 government inspection visits in the last three years, with 32 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Autumn Care Of Marshville?

Submit the Request Information form on this page to connect with Autumn Care Of Marshville and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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