Esther Ihegborow
Jul 2026
Staff very helpful and professional
Austin Wellness and Rehabilitation
11406 Rustic Rock Drive
3.6(114 ratings)· Austin average: 4.4
1 / 3Quick Facts
- Medicare rating
- 1 of 5
- Ownership
- For profit, Individual
- Certified beds
- 120
- Care Coordination
- On-site dialysis treatments for eligible residents
- Therapy Services
- Speech, physical, and occupational therapy on-site
- Language Access
- Staff speak both English and Spanish
- Veteran Care
- VA-approved facility for veteran rehabilitation stays
CMS Care Compare
What Families Think
Reviews for Austin Wellness and Rehabilitation are sharply divided: many families praise compassionate, attentive staff, a recently remodeled and clean building, and conveniences like on-site dialysis and therapy under newer management, while a substantial number of other reviewers describe persistent odor problems, understaffing, slow response to call buttons, and serious safety or belongings issues. The facility appears to be undergoing repeated management changes, with some reviewers noting improvement and others reporting it has gotten worse.
The Good
- On-site dialysis treatments for eligible residents
- On-site speech, physical, and occupational therapy
- Staff speak English and Spanish
- Recent remodeling and new management improvements noted
- Many reviewers praise compassionate, attentive staff
The Bad
- Persistent urine odor and cleanliness complaints from multiple reviewers
- Chronic understaffing and slow call-button response reported repeatedly
- Multiple reports of missing or stolen resident belongings
- Serious safety incidents including falls and medication delays reported
AI-generated from reviews and community data.
About Austin Wellness and Rehabilitation
Austin Wellness & Rehabilitation is a skilled nursing community in Austin, Texas, offering both short-term rehabilitation and long-term care for residents with a range of medical needs.
The community provides 24/7 nursing and clinical support, with staff available around the clock to assist residents who have complex medical conditions. On-site dialysis treatments are available for eligible residents, offering a convenient and safe option within the facility.
Therapy services include speech, physical, and occupational therapy, all delivered on-site to support personalized rehabilitation plans for each resident.
The community notes that its staff have remained with the organization for years, aiming to provide consistent, high-quality care to residents over time.
The physical environment includes a courtyard and open spaces designed to be comfortable and welcoming, intended to support healing during a resident's stay.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.6overall · 114 ratings combined
3.6★ on Google (114)
Heather Johnson
May 2026
With the newly renovated areas and on site dialysis, it's giving YAAAAASS! From karaoke, to field days, residents are always doing something fun. The staff is caring with great communication. You've come along way baby and I'm here for it!
L C
May 2026
Great facility, looks like a hotel and the care is great! They even gave in house dialysis
David Reich
Apr 2026
The Administration and Nursing leadership are top notch! Being in the healthcare field I can say you won’t find a more dedicated leadership team than those at Austin Wellness. They don’t just care for their residence, they truly CARE for them and you don’t find that at every facility in Austin. Proud to say we work closely with them and look forward to continuing to do so!
Cheryl Selby
Mar 2026
I was impressed with security at front door, friendliness of front desk explaining how to get visitor badges. The calendar of events and birthdays in elevator were great. I enjoyed meeting everyone and the visit in the park was productive and pleasant.
Frequently Asked Questions
What types of care does Austin Wellness and Rehabilitation offer?
Austin Wellness and Rehabilitation offers Skilled Nursing / Long Term Care.
Where is Austin Wellness and Rehabilitation located?
Austin Wellness and Rehabilitation is located at 11406 Rustic Rock Drive in Austin, Texas.
What do families say about Austin Wellness and Rehabilitation?
Reviews for Austin Wellness and Rehabilitation are sharply divided: many families praise compassionate, attentive staff, a recently remodeled and clean building, and conveniences like on-site dialysis and therapy under newer management, while a substantial number of other reviewers describe persistent odor problems, understaffing, slow response to call buttons, and serious safety or belongings issues. The facility appears to be undergoing repeated management changes, with some reviewers noting improvement and others reporting it has gotten worse.
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