Ron Epstein
Mar 2025
This is an easy review for me to write, and I strongly advise anyone seeking a facility to care for their aging parent to pay close attention to what I have to say. When my Mother's health began to rapidly decline and we were dealing with multiple falls and hospital visits, we needed to place her in a senior rehabilitation facility. I was astounded when I started researching these facilities and discovered the numerous horror stories circulating about senior care centers in this area. Seeking advice from our local Facebook group, members advised against several of these facilities due to their poor experiences when placing their parents there. After being discharged from the hospital, I was strongly advised to place my mother at The Atrium at Navesink, one of the top recommended rehab facilities. Consequently, for the past few months, my mother has been residing on the second floor of the Atrium, which serves as the rehab center. My family and I have been thoroughly impressed and grateful for the level of care she has received. Whenever I visit her, I feel a sense of happiness and contentment. Everyone there is friendly, open to conversation, and incredibly attentive to my mother’s needs. In the mornings, Mom undergoes her rehabilitation. The afternoons are filled with various activities, such as Bingo, painting, games, cards, and even concerts. The presence of other seniors around her provides her with opportunities to socialize and combat feelings of loneliness. As a frequent visitor, I’ve formed a strong bond with the staff, particularly Kimberly and the rest of the wonderful ladies at the front desk. Their outgoing, friendly, and attentive nature has made my visits truly enjoyable. I extend my heartfelt appreciation for their warm and caring attitudes. Then there are individuals like Hollye, Vanessa and Michael, among others, who take the time to meet with me in rehab. They keep me informed about my mother’s progress and focus on helping her develop the skills she needs to regain her independence and return home. However, the most crucial person I’ve interacted with is Jennifer, the Director of Social Services and Admissions. She’s been our lifeline throughout Mom’s entire stay. Whenever I need to get things done, whether it’s an email or a phone call, Jennifer is always on top of things and doesn’t miss a beat. As someone who’s completely clueless about dealing with insurance claims, obtaining medical supplies, or getting medical information, Jennifer has made all of that incredibly simple for me. Her office door is always open, and she’s always ready to answer any questions I may have when I drop by. I am incredibly grateful to her for the numerous times I’ve had to interrupt her day with questions or tasks. The nurses and staff at this facility are truly exceptional. Every time I step onto the floor, they greet me with a warm smile, making me feel welcome. The personalized care they provide to the seniors under their care is truly remarkable. It’s as if they are treating their own family members. A special shout-out to Rashan, the busiest and friendliest guy working that floor. Always loved interacting with him. The Atrium also serves as a permanent living community for seniors. I encountered one on the elevator descending to the main floor the other day. I inquired about her experience here. She expressed her satisfaction, stating that she has been residing here for several years, and this community has been a lifeline for her. Hearing something like that from a resident provides great belief that a lot of good care is happening here. I’m eagerly anticipating bringing my mother home soon, but I’ll miss everyone on the rehab floor. They’ve been nothing short of exceptional, and I have a strong feeling you’ll share my sentiments if you ever find yourself placing a family member in their care.
