At Home Healthcare is a home health agency serving clients in Longmont, Colorado, providing nursing care, physical therapy, occupational therapy, and social work services.
Reviews are mixed. Individual clinicians, including nurses and therapists, receive consistent praise for attentiveness and competence. However, reviewers describe significant concerns about office operations, communication, and organization. One reviewer summarized the experience as "completely underwhelming," citing understaffing and poor coordination, while another noted the office was "disorganized and lacking communication skills" despite helpful visits from clinical staff. A long-standing client praised the agency's staff retention and the experience of working with tenured clinicians, while another reviewer called the clinicians "kind and competent" with "incredible" office follow-through.
The agency has experienced concerns about billing practices and service delivery gaps according to some reviewers. One reviewer reported not receiving scheduled occupational therapy services after placing an order. Another raised an issue with the agency's policy regarding patients who leave inpatient care against medical advice.