MyLivingChoice

Assured Home Health of Centralia

1821 Cooks Hill Rd Ste 200

3.6(10 ratings)· Centralia average: 4.3

Assured Home Health of Centralia, photo 1

Quick Facts

Medicare quality
3.5 of 5 stars

Home Health Compare

Medicare certified
Since 1978
Coverage accepted
Medicare, Medicaid, private insurance, and workers' comp accepted
Service area
Serves western Washington communities beyond Centralia

What Families Think

Families describe Assured Home Health of Centralia as staffed by skilled, caring nurses and therapists who help patients recover and regain independence at home. Several reviewers highlight standout physical therapy and hospice support, but a few report frustration when insurance-based care decisions abruptly ended services, leaving families without support during medical emergencies.

The Good

  • Physical therapists praised for encouragement and skill
  • Nurses and therapists called professional and knowledgeable
  • Hospice team responded quickly with equipment and support
  • Recommended by a local assisted living community

The Bad

  • One report of a nurse being rude and dismissive
  • Care ended abruptly when insurance stopped authorizing services
  • One family denied private-pay option after service discontinuation

AI-generated from reviews and community data.

Assured Home Health of Centralia is a home health agency serving Centralia, Washington offering Home Health. Families rate it 3.6 out of 5 across 10 reviews.

About Assured Home Health of Centralia

Assured Home Health of Centralia is a home healthcare agency serving western portions of Washington. The organization provides skilled nursing and therapy services delivered by nurses, therapists, and other trained clinicians who help patients recover, regain independence, and manage chronic conditions in the comfort of their own homes.

Under the direct supervision of the referring physician, Assured Home Health's professionals deliver quality, compassionate care tailored to each patient's unique needs. The agency takes a person-centered approach, getting to know patients on a personal level and designing specific care plans to help those served achieve their best possible health. Families and caregivers are included in the care process, receiving valuable information, guidance, and support.

The organization emphasizes clinical excellence and service quality, empowering its clinicians and staff to embrace the communities they serve. Assured Home Health believes that the best care happens in the context of strong relationships built between healthcare professionals and the patients they care for.

Home health services may be covered by Medicare, Medicaid, private insurance companies, managed care organizations, and workers' compensation plans for patients who meet eligibility requirements. The agency notes that not all services are available at all locations.

Types of Care at Assured Home Health of Centralia

Home Health

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Reviews of Assured Home Health of Centralia

3.6overall · 10 ratings combined

3.6★ on Google (10)

Lynn and Sabrina Davis

May 2026

via Google

I absolutely would recommend this company to anyone! All the clinicians at Assured are very professional and work super hard to improve the quality of life of ALL their patients either through educating on Disease processes with the nurses or doing exercises with the therapists.

Bryce Bower

Jan 2024

via Google

Assured Home Health and Hospice have been an amazing resource for our community. From RN's to Physical Therapy to Occupational Therapy, every one of their representatives have been kind, dedicated, experienced and knowledgeable! Assured Home Health and Hospice are our preferred Agency for all of our Home Health needs! Thank you for all of your support; from your friends at Centralia Point Assisted Living & Memory Care!

Tina Gratias

Apr 2023

via Google

They were GREAT to help me with husband's care needs and such... But once they decided Nursing was no longer needed for catheter needs, they discharged him.... Leading us to have no other option than to call 911 for a blocked catheter. The staff that came out here were AMAZING.... Follow through just really leaves you in a hard spot when they decide insurance will no longer allow services... I even offered to pay PRIVATELY for emergency catheter issues, and was told no....

Kelly Ann Day

Dec 2022

via Google

The team of nurses & staff worked quickly to get us the equipment and help we needed. My stepdad was only with us 48 hours after they arrived. The nurse prepared us for the quick transition and we are forever grateful for the team at Asssured!

Jean Kester

Oct 2022

via Google

I would give zero if I could. Had a nurse come to our home from the moment I opened the door she was rude. My husband was going thru cancer treatment and all she cared about was his eating (not much) or drinking (very little). The nurse never asked about his medication, never did any testing, just said because he was sleeping so much and loosing weight (an expected side effect) he was not a candidate for services. Supervisor was uninterested as well. Today, my husband was approved for services via Providence Home Health.

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Medicare Quality of Care

Assured Home Health of Centralia is a Medicare-certified home health agency (certified since 1978). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency81%US 79%
  • Rated their overall care 9 or 10 out of 1086%US 85%
  • Care was given in a professional way89%US 89%
  • The team communicated well87%US 86%
  • The team discussed medicines, pain and home safety82%US 82%

636 completed patient surveys, 27% response rate.

Hospital outcomes

  • Discharged to the community92%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)9%US 11%Better than

How patients did

  • Care started within 2 days of referral99%US 94%
  • Patients got better at walking or moving around89%US 83%
  • Patients got better at getting in and out of bed90%US 83%
  • Patients got better at bathing92%US 86%
  • Patients' breathing improved92%US 85%
  • Patients got better at taking medications correctly87%US 81%
  • Patients who had a fall with major injury (lower is better)2%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations67%US 61%

Service area

Assured Home Health of Centralia reports serving 59 ZIP codes, including Olympia, Aberdeen, Adna, Ariel, Bucoda, Castle Rock, Cathlamet, Centralia, Chehalis, Cinebar and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 507042. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Assured Home Health of Centralia offer?

Assured Home Health of Centralia offers Home Health.

Where is Assured Home Health of Centralia located?

Assured Home Health of Centralia is located at 1821 Cooks Hill Rd Ste 200 in Centralia, Washington.

What do families say about Assured Home Health of Centralia?

Families describe Assured Home Health of Centralia as staffed by skilled, caring nurses and therapists who help patients recover and regain independence at home. Several reviewers highlight standout physical therapy and hospice support, but a few report frustration when insurance-based care decisions abruptly ended services, leaving families without support during medical emergencies.

Does Medicare cover care from Assured Home Health of Centralia?

Yes. Assured Home Health of Centralia is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.

Do I need a referral to use Assured Home Health of Centralia?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Assured Home Health of Centralia?

Submit the Request Information form on this page to connect with Assured Home Health of Centralia and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

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