MyLivingChoice

Associated Home Care

55 North St

1(2 ratings)· Pittsfield average: 4.3

Associated Home Care — photo 11 / 5

Quick Facts

Founded
Operating in Massachusetts since 1991
Clinical staffing
Full-time licensed RNs and LPNs on staff
Dementia care partnership
Formal training via Alzheimer's Association collaboration
Service area
Covers over 100 Massachusetts communities
Care flexibility
Offers 24-hour and live-in care

What Families Think

There is very limited review data for Associated Home Care, with just one available review describing a serious scheduling failure that left a bedbound client without care, food, or water for nearly 24 hours. The agency itself describes a broad range of in-home care services, but no positive family testimonials are included in the provided material.

The Good

  • Full-time licensed RNs and LPNs available for medical needs
  • Dementia and Alzheimer's training through Alzheimer's Association partnership
  • Offers 24-hour and live-in care options
  • Respite care available to give family caregivers a break
  • Help with hospital-to-home transition planning and safety assessments

The Bad

  • One report of a scheduled caregiver no-show leaving a bedbound client without food or water for nearly 24 hours
  • One report describes this as a broader pattern of poor scheduling reliability

AI-generated from reviews and community data.

About Associated Home Care

Associated Home Care provides in-home care services for seniors throughout Massachusetts. The company has been serving families in the state for over 30 years, founded in 1991, and offers a range of non-medical and skilled care options tailored to seniors' needs.

The agency provides compassionate in-home caregiving through certified Home Health Aides who are extensively background-checked and trained. For seniors requiring higher levels of healthcare management, Associated Home Care offers expert care with full-time licensed RNs and LPNs. The company also provides specialized Dementia and Alzheimer's Care, with providers receiving formal training on the latest care techniques as part of a collaborative relationship with the Alzheimer's Association.

Additional services include 24-hour and live-in care for clients at risk of being left alone, respite care that gives family caregivers a break, and companionship with assistance in meal preparation, transportation, and light housekeeping. Associated Home Care also helps with hospital and rehabilitation transitions, providing safety assessments and planning to ensure a seamless return home.

The company's approach emphasizes giving seniors independence and freedom while providing families with peace of mind through informed and proactive involvement in their loved one's wellbeing.

Types of Care

Home Health and Hospice

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Reviews

1overall · 2 ratings combined

1★ on Google (2)

joanne parker

Jun 2026

via Google

I’m a private caregiver for somebody who has Associated home care Wednesdays and Fridays. She’s a bedbound person 85 years old with MS needs twice daily care. She has Associated home care as stated twice weekly. Her regular girl is on vacation. It was scheduled to have someone May 29 th Friday. The girl was a no-show and no call . this poor client Was stuck in bed from the night before when the private aid got there at 5:30 evening time Friday the house was dark. She thought something was wrong and she was still in bed because no one had shown up or called. This woman was in bed no food no fluids. This agency had scheduled someone no-show no call not a very dependable agency to leave a bedbound person in bed for almost 24 hours no food and no water. Unacceptable with no explanation. It’s so sad that the one Woman at this agency who is very dependable and very good to this Client has a vacation and they can’t find a filling and when they do, they don’t show up . Poor scheduling!

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