Assisted Living At Hartsfield Village

Shawn Deedrick

Jul 2026

via Google ↗

Very grateful for service. Joy is spread.

Danyeal Dixon

Jul 2026

via Google ↗

The most amazing place great experience phenomenal people

Mel Be

Jun 2026

via Google ↗

The facility itself is nice, my family member liked the food for the most part, but the thing I came to leave a review about was the staff. As in, there is not enough of them. My family member would have to wait up to 3 hours sometimes just to get a nurse to bring their meds. Someone should not have to be writhing in pain for hours waiting on pain meds. Now sometimes, I'd see some staff sitting and chatting at the nurse's station while several lights were going off. Should people be able to sit for a few and have a non-work convo, yes, but if youre understaffed and have patients needing help, there's just not time for that. I even had to help a patient when I was walking by their room one day because no one else was. I did end up going to the desk to ask one of the 3 people there to please help her because I didn't want to go through the patients bedding to help them find what they were looking for. So please, do something about the staffing situation. No one should have to be contained to a room, waiting hours for their meds. My family member is no longer there, for the record.

Mary Rouhselang

Jun 2026

via Google ↗

I was in the rehabilitation section. Absolutely horrible experience at this place. I was there for 7 days of hell. I had a major spine surgery and was not able to get out of bed for at least two days. When I needed to use the bathroom, I turned on the nurse's alarm and no one came and 30 minutes passed. And I ended up urinating in the bed at three different occasions due to no one coming to help me. I just feel as an adult, and you're urinating in your bed that it is just a disgusting feeling. That should have never happened!!!! I gave them plenty of time to come and help me. At one time it was a forty five minute wait, and still no one came. I ended up urinating in my underwear and in my clothes, and so I had to put those in a bag for someone to help me with my laundry. Well that's another story, after a week of being there, I had a full bag of laundry. Every time I asked one of the aides, is anyone going pick up my laundry and they said, let me check and they never came back. So I had to leave my laundry sit in my room. Finally, I ended up giving it to an aid tossing it out into the hallway to her and asking her to take that to laundry. I had my name and my room number written huge, in black marker on both sides of the white bag.Well, needless to say, my laundry got lost!!! At that point I only had one pair of underwear left because I had limited amounts of clothes there. I had nothing to put on because everything was dirty. I tried my best to find out where my clothes were. And why they weren't coming back and went through many channels of talking to people. And nobody was able to help me or find my laundry when I finally went home after 2 days of being home. I called and talked to the administrator and inquired about my lost laundry bag. She said she would look into it. I did not hear from them. After another day, I called back .And they said, oh, we found your laundry. Well, I was surprised, and I asked them to please send it back to me and they insisted I should come and pick it up.Well, this is an hour away from my home.And I still wasn't driving due to my surgery and I told them I cannot. After practically begging them, two days later they sent someone to drop it off to my doorway. The worst part of the stay that there was... I was an extreme pain. I knew the pain medicine had to be given to me by a nurse, not by an aide. I knew I had a wait till specific time to get my medicine. So when that time came, I pulled the buzzer and the aid came about a half hour later, and I asked her for my medicine, and she said she'll get the nurse well about a half hour after that, the nurse brought me my medicine. So by then, it was an hour later. There were times that so much time passed that I was in tears.So I wobbled down to the end of the hall at nurses station three times during my stay and ask them for my medicine.Because no one came to answer my calls. When I got to the nurse station, they all looked at me like I was nuts.Why am I in the hall. I explained that i've been trying to get someone for over an hour. But when I got to the nurse station, I realized they were all just standing there talking.One person was on the computer. There's something very wrong with that picture!! I do not recommend this place at all! There are so many other things that had happened. I could not wait to get out of there! For any older people that are not understanding the way they are being taken care of and not able to speak up. But to just lay there and hope that they get help, that's bad. I would hope that a family member would be able to step in. Please do not go here.

kristie hussey

Mar 2026

via Google ↗

If I could give no stars I would.