Assistance Home Care

Assistance Home Care provides in-home health and hospice services in Downers Grove, Illinois. The agency coordinates caregiving for elderly and chronically ill clients, handling everything from personal care and medication reminders to meal preparation and assistance with mobility.

Families consistently praise the quality of staff matching and the responsiveness of management. Several reviewers noted that finding the right caregiver made a significant difference in their loved one's quality of life, with one family describing their caregiver as "the make or break component" for their father's happiness. Managers like Tony and Jenn are frequently mentioned for daily communication, flexibility in scheduling, and willingness to accommodate changes in care needs and last-minute appointments. Multiple families highlighted the agency's ability to cover shifts quickly when caregivers are unavailable and its straightforward approach, one family noted there are "no pressure, no sales pitches."

Assistance Home Care holds a 4.7 out of 5 rating across 15 Google reviews. The overwhelming majority of reviews are highly positive, with families emphasizing the professionalism, compassion, and reliability of both caregivers and management staff. One family wrote, "this is the way our loved ones should be taken care of." A single 1-star review mentioned a negative experience at a different location, suggesting inconsistent quality across locations.