Cheryl Draeger
May 2026
My dear friend John (age 69) died in this nursing home of what appears to be neglect. I would not recommend this nursing home to anyone.
Aspire of Pleasant Valley Nursing & Rehabilitation Center (RiverView Manor)
17990 Spencer Road2.6(21 ratings)
1 / 5Quick Facts
- Total units
- 44
- Medicare rating
- 2 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 44
- Inspections
- View history (37 citations)
- On-site specialists
- Dental, optometry, audiology, podiatry, and psychiatric care
- Activity program
- Includes on-site gardening and community shopping trips
CMS Care Compare
What Families Think
Reviews for this skilled nursing facility are overwhelmingly negative, with multiple families describing severe neglect, understaffing, and unsafe conditions leading to resident deaths. One family reported a positive experience with staff support, but the majority of feedback raises serious safety and care concerns.
The Good
- One family praised staff for stepping in to help care for their mother
- On-site access to dental, optometry, audiology, and psychiatric services
- Rehabilitation therapies including physical, occupational, and speech therapy available
The Bad
- Multiple reports of severe understaffing leading to residents left unattended
- Several reviewers describe neglect resulting in resident deaths
- One report of unsanitary conditions including a soiled mattress given to a resident
- One account of poor communication and delayed notification during a resident's final hours
AI-generated from reviews and community data.
Aspire of Pleasant Valley Nursing & Rehabilitation Center (RiverView Manor) is a senior living community in Pleasant Valley, Iowa offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gardening Club and Gathering / Activity Spaces. Families rate it 2.6 out of 5 across 21 reviews.
About Aspire of Pleasant Valley Nursing & Rehabilitation Center (RiverView Manor)
Aspire of Pleasant Valley is a skilled nursing facility in Pleasant Valley, Iowa offering both short-term rehabilitation and long-term care services. The community is staffed by nurses and therapists dedicated to providing individualized care with a focus on emotional, social, and psychological wellness in a compassionate setting.
The facility offers specialized nursing and therapy services including physical therapy to help residents maximize function and build strength, occupational therapy focused on independence in daily living skills with customized adaptations and assistive device training, and speech therapy for communication and swallowing disorders. Additional specialized services available on-site include dental, optometry, audiology, podiatry, psychiatric care, and respiratory therapy.
Aspire of Pleasant Valley provides Pathways to Active Living (PALs), a therapeutic activity program designed around the belief that recreation and leisure are essential to health and wellness. The program includes on-site gardening, community trips, and assistance with shopping, recognizing the physical, emotional, mental, social, and spiritual components of each resident's wellbeing.
The community's mission centers on helping residents and their loved ones meet their health goals and achieve the highest practicable quality of life. The staff emphasizes creating an environment where residents and families are respected, with clinical experts available to develop comprehensive care plans tailored to individual goals and needs.
Types of Care at Aspire of Pleasant Valley Nursing & Rehabilitation Center (RiverView Manor)
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Transportation Services
Activities
- Arts and Crafts
- Birthday / Holiday Parties
- Day Trips and Outings
- Gardening Club
- Grocery Shopping and Errands
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Aspire of Pleasant Valley Nursing & Rehabilitation Center (RiverView Manor)
2.6overall · 21 ratings combined
2.6★ on Google (21)
Kalonnie Cantu
Jan 2025
They absolutely have been taken care of my mom and doing what I am unable to do. I have had to help with things not because there “under staffed “ people just don’t show up . My mom is my responsibility as well , I have no problem stepping in when I need too. My experience has been great and I appreciate all they do for my mom and me ! Thank you for being there when I can not .
emily hallmark
Dec 2024
There is not enough staffing SHUT DOWN!!! My mother died alone and was left alone for hours. I begged them to let me know when she was close so I could be with her, they ignored her begs and pleas for help. Now I get to live the rest of my life with the guilt of leaving my mom at this awful place. 3 days after she arrived she died, I hope the director gets the karma they deserve allowing a place like this to stay open.
Teresa Thomas
Oct 2023
Deplorable!! This place is not safe or suitable for any human!! I wouldn’t even put an animal there!!!! It should be shut down!! Do not take your loved ones there!! It’s a place to go to die ! It doesn’t even deserve a rating of one !!!! I’d give it a minus a million rating!!!! Broken windows, filthy mattresses, this picture is the mattress my mom was given to sleep on,, it looked like someone had died on it and laid there,, then they gave it to my poor mother,, !! Unbelievable,, you can’t ever be vigilant enough about advocating for loved ones !! Thank God we rescued my Mom from that disgusting place!!!!
D K
Aug 2022
Our beloved mother was there for a few years. The stories I have! Our hearts are still sick with deep sadness, in 2020, after 8 months of not being able to touch, hug, laugh, or entertain her, etc, because of lockdowns, she was one (I believe among others) who died from covid brought into the facility, apparently from staff. The email alerting us our loved one had covid was signed something like, "Have a nice day." The day that would be her last , I looked through her window (which if you remember was our only way to see our loved person), I could see how poorly she looked. She looked terrible and unkept. Staff did not seem to be aware of it. That day, as she was on her deathbed, I was called from the facility saying CDC released her (and assumably others). Later that evening, 3 of us, separately, were allowed a short time to see her, as she lay dying. I asked the administrator if I could go back that same night to see her and I was refused. I was told I could go back the next day and I said...."what happens if there is no next day". And there was not!
Government Inspection History
8 inspection visits in the last three years, 37 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Nov 18, 2025Health Complaint1 citation
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 10, 2025
Oct 21, 2025Health Complaint1 citation
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 10, 2025
Aug 28, 2025Fire Safety StandardHealth StandardNo citations
May 14, 2025Health Complaint1 citation
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 3, 2025
Feb 11, 2025Health Complaint1 citation
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 13, 2025
Oct 24, 2024Health Complaint1 citation
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 15, 2024
Sep 9, 2024Fire Safety StandardHealth ComplaintHealth Standard19 citations
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Sep 27, 2024
Have a plan that describes the process for conducting QAPI and QAA activities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 27, 2024
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 27, 2024
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2024
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 27, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 27, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2024
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2024
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2024
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2024
Nov 21, 2023Fire Safety StandardHealth ComplaintHealth Standard13 citations
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 30, 2023
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Dec 20, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 20, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 20, 2023
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 20, 2023
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 20, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 20, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2023
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2023
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2023
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 20, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 20, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 20, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Aspire of Pleasant Valley Nursing & Rehabilitation Center (RiverView Manor) offer?
Aspire of Pleasant Valley Nursing & Rehabilitation Center (RiverView Manor) offers Skilled Nursing / Long Term Care.
Where is Aspire of Pleasant Valley Nursing & Rehabilitation Center (RiverView Manor) located?
Aspire of Pleasant Valley Nursing & Rehabilitation Center (RiverView Manor) is located at 17990 Spencer Road in Pleasant Valley, Iowa.
What do families say about Aspire of Pleasant Valley Nursing & Rehabilitation Center (RiverView Manor)?
Reviews for this skilled nursing facility are overwhelmingly negative, with multiple families describing severe neglect, understaffing, and unsafe conditions leading to resident deaths. One family reported a positive experience with staff support, but the majority of feedback raises serious safety and care concerns.
How did Aspire of Pleasant Valley Nursing & Rehabilitation Center (RiverView Manor) do on recent health and safety inspections?
Aspire of Pleasant Valley Nursing & Rehabilitation Center (RiverView Manor) had 8 government inspection visits in the last three years, with 37 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Aspire of Pleasant Valley Nursing & Rehabilitation Center (RiverView Manor)?
Submit the Request Information form on this page to connect with Aspire of Pleasant Valley Nursing & Rehabilitation Center (RiverView Manor) and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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