Cheryl Draeger
May 2026
My dear friend John (age 69) died in this nursing home of what appears to be neglect. I would not recommend this nursing home to anyone.
Aspire of Pleasant Valley Nursing & Rehabilitation Center (RiverView Manor)
17990 Spencer Road
2.6(21 ratings)
1 / 5Quick Facts
- Total units
- 44
- Medicare rating
- 2 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 44
- On-site specialists
- Dental, optometry, audiology, podiatry, and psychiatric care
- Activity program
- Includes on-site gardening and community shopping trips
CMS Care Compare
What Families Think
Reviews for this skilled nursing facility are overwhelmingly negative, with multiple families describing severe neglect, understaffing, and unsafe conditions leading to resident deaths. One family reported a positive experience with staff support, but the majority of feedback raises serious safety and care concerns.
The Good
- One family praised staff for stepping in to help care for their mother
- On-site access to dental, optometry, audiology, and psychiatric services
- Rehabilitation therapies including physical, occupational, and speech therapy available
The Bad
- Multiple reports of severe understaffing leading to residents left unattended
- Several reviewers describe neglect resulting in resident deaths
- One report of unsanitary conditions including a soiled mattress given to a resident
- One account of poor communication and delayed notification during a resident's final hours
AI-generated from reviews and community data.
About Aspire of Pleasant Valley Nursing & Rehabilitation Center (RiverView Manor)
Aspire of Pleasant Valley is a skilled nursing facility in Pleasant Valley, Iowa offering both short-term rehabilitation and long-term care services. The community is staffed by nurses and therapists dedicated to providing individualized care with a focus on emotional, social, and psychological wellness in a compassionate setting.
The facility offers specialized nursing and therapy services including physical therapy to help residents maximize function and build strength, occupational therapy focused on independence in daily living skills with customized adaptations and assistive device training, and speech therapy for communication and swallowing disorders. Additional specialized services available on-site include dental, optometry, audiology, podiatry, psychiatric care, and respiratory therapy.
Aspire of Pleasant Valley provides Pathways to Active Living (PALs), a therapeutic activity program designed around the belief that recreation and leisure are essential to health and wellness. The program includes on-site gardening, community trips, and assistance with shopping, recognizing the physical, emotional, mental, social, and spiritual components of each resident's wellbeing.
The community's mission centers on helping residents and their loved ones meet their health goals and achieve the highest practicable quality of life. The staff emphasizes creating an environment where residents and families are respected, with clinical experts available to develop comprehensive care plans tailored to individual goals and needs.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
2.6overall · 21 ratings combined
2.6★ on Google (21)
Kalonnie Cantu
Jan 2025
They absolutely have been taken care of my mom and doing what I am unable to do. I have had to help with things not because there “under staffed “ people just don’t show up . My mom is my responsibility as well , I have no problem stepping in when I need too. My experience has been great and I appreciate all they do for my mom and me ! Thank you for being there when I can not .
emily hallmark
Dec 2024
There is not enough staffing SHUT DOWN!!! My mother died alone and was left alone for hours. I begged them to let me know when she was close so I could be with her, they ignored her begs and pleas for help. Now I get to live the rest of my life with the guilt of leaving my mom at this awful place. 3 days after she arrived she died, I hope the director gets the karma they deserve allowing a place like this to stay open.
Teresa Thomas
Oct 2023
Deplorable!! This place is not safe or suitable for any human!! I wouldn’t even put an animal there!!!! It should be shut down!! Do not take your loved ones there!! It’s a place to go to die ! It doesn’t even deserve a rating of one !!!! I’d give it a minus a million rating!!!! Broken windows, filthy mattresses, this picture is the mattress my mom was given to sleep on,, it looked like someone had died on it and laid there,, then they gave it to my poor mother,, !! Unbelievable,, you can’t ever be vigilant enough about advocating for loved ones !! Thank God we rescued my Mom from that disgusting place!!!!
D K
Aug 2022
Our beloved mother was there for a few years. The stories I have! Our hearts are still sick with deep sadness, in 2020, after 8 months of not being able to touch, hug, laugh, or entertain her, etc, because of lockdowns, she was one (I believe among others) who died from covid brought into the facility, apparently from staff. The email alerting us our loved one had covid was signed something like, "Have a nice day." The day that would be her last , I looked through her window (which if you remember was our only way to see our loved person), I could see how poorly she looked. She looked terrible and unkept. Staff did not seem to be aware of it. That day, as she was on her deathbed, I was called from the facility saying CDC released her (and assumably others). Later that evening, 3 of us, separately, were allowed a short time to see her, as she lay dying. I asked the administrator if I could go back that same night to see her and I was refused. I was told I could go back the next day and I said...."what happens if there is no next day". And there was not!
Frequently Asked Questions
What types of care does Aspire of Pleasant Valley Nursing & Rehabilitation Center (RiverView Manor) offer?
Aspire of Pleasant Valley Nursing & Rehabilitation Center (RiverView Manor) offers Skilled Nursing / Long Term Care.
Where is Aspire of Pleasant Valley Nursing & Rehabilitation Center (RiverView Manor) located?
Aspire of Pleasant Valley Nursing & Rehabilitation Center (RiverView Manor) is located at 17990 Spencer Road in Pleasant Valley, Iowa.
What do families say about Aspire of Pleasant Valley Nursing & Rehabilitation Center (RiverView Manor)?
Reviews for this skilled nursing facility are overwhelmingly negative, with multiple families describing severe neglect, understaffing, and unsafe conditions leading to resident deaths. One family reported a positive experience with staff support, but the majority of feedback raises serious safety and care concerns.
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