MyLivingChoice

Ashford Place Health Campus

2200 N Riley Hwy

4.7(47 ratings)· Shelbyville average: 4.4

Ashford Place Health Campus, photo 11 / 5

Quick Facts

Total units
68
Medicare rating
4 of 5

CMS Care Compare

Ownership
Non profit, Other
Certified beds
68
Care continuum
Independent living through skilled nursing on one campus
Respite stays
Short-term respite care from days to weeks
Rehab partnership
Partners with outside provider for post-acute pharmacy and therapy
Apartment setup
Unfurnished units so residents bring their own furniture

What Families Think

Most families describe warm, attentive care across independent living, assisted living, memory care, and skilled nursing at Ashford Place, with several reviewers praising the food, cleanliness, and staff who treat residents like family. One reviewer, however, described serious neglect and an unresponsive director, a stark contrast to the otherwise positive feedback.

The Good

  • Staff described as caring, professional, and attentive
  • Wide variety of food praised by multiple reviewers
  • Facility kept clean with daily activities offered
  • Residents kept engaged with outings, karaoke, and music
  • One resident thrived there for 8 years, living to 102
  • Full continuum of care on a single campus

The Bad

  • One report of neglect, including missed meals and hygiene care
  • One reviewer said the director dismissed concerns rather than address them

AI-generated from reviews and community data.

Ashford Place Health Campus is a senior living community in Shelbyville, Indiana offering Assisted Living and Skilled Nursing / Long Term Care. Amenities include Professional Chef, Restaurant style Dining Room and Outdoor Patio. Families rate it 4.7 out of 5 across 47 reviews.

About Ashford Place Health Campus

Ashford Place Health Campus is a senior living community in Shelbyville, Indiana, operated by Trilogy Health Services. The campus offers multiple levels of care including independent living patio homes, assisted living, memory care, skilled nursing services, and adult day services to meet residents' varying needs.

Independent living residents enjoy maintenance-free living with chef-prepared meals included as part of the lifestyle experience. Assisted living services support those who need additional assistance with daily activities. Memory care is provided through a compassionate approach that honors residents' life stories, with daily programming and activities designed to stimulate the mind and encourage social connection.

The community features rich lifestyle programming including fitness classes through the Vitality program, arts experiences through the Artisan program, enrichment clubs, games, live music, and themed events. Residents are invited to participate in scheduled outings, family visits, and community events. The campus is designed with large gathering spaces, libraries, community rooms, outdoor walking paths, activity areas, fitness spaces, beauty and barber services, and landscaped courtyards.

Post-acute rehabilitation services are available, including physical therapy, occupational therapy, and speech-language pathology. The community partners with Synchrony Health Services to provide pharmacy and rehabilitative care for post-acute residents. Respite care offers short-term stays lasting from a few days to several weeks for seniors needing temporary support.

Most apartments are unfurnished, allowing residents to bring their own furniture and personal belongings. Laundry and housekeeping services are included with most care levels. The community accommodates various dietary restrictions including heart-healthy, diabetic-friendly, and texture-modified meals. Most care levels are pet-friendly, with well-behaved pets welcome under community guidelines.

Types of Care at Ashford Place Health Campus

Assisted LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Salon / Barber
  • Security
  • Transportation Services
  • Walking Paths

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Games
  • Live Performances
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Ashford Place Health Campus

4.7overall · 47 ratings combined

4.7★ on Google (47)

Chris Elam

Jan 2025

via Google

My father was recently admitted to Ashford Place in Shelbyville IN for the second time. Everything about this facility is great. From the nurses, administrator's, kitchen staff, and assistants are professional and always caring. Understandably this is a hard job, but they always show they care. The food they serve is great and they have a wide variety of choices. The facility is always clean and offer daily activities. Care facilities typically get a bad reputation, sometimes with good reason. During my sometimes-daily visits for months on end. I've never had anything but positive experiences. The staff, administration, and facilities should be recognized for the good care they provide.

Kathleen Simpson

Aug 2023

via Google

Could NOT be happier with all the things Mom is doing! The activity enrichment director and staff had mom doing things I never thought she would do! They keep her happy and busy! I am sooooo grateful for all they do! They take her out to Karaoke, lunches, music, etc. The nurses and aides are very nice and loving also! One aide brought her dog in to see mom on her day off! Housekeeping, Food and Therapy staff are also TOP notch! Not only is mom treated as family, but so am I! Thank you Ashford for all you do!!!

Melody Stolarsky

Feb 2022

via Google

A relative of mine is a resident here and it's a horrible place. She has been greatly neglected and many days isn't dressed or taken to the bathroom or fed. When a complaint is made to the director he just states "If you don't like it here, you can take her out" instead of addressing the issues. Try home health care or any other option before placing a loved one in this place.

Sj Wells

Feb 2022

via Google

A place of sadness and depression. You must hate your family member to send them to this entertainment camp to die.

Me Black

Dec 2020

via Google

Very well trained employee and very friendly

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Government Inspection History

5 inspection visits in the last three years, 30 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Aug 13, 2025Fire Safety StandardHealth Standard5 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2025

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2025

Apr 4, 2025Health Complaint1 citation
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 22, 2025

Aug 14, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 6, 2024

May 1, 2024Fire Safety StandardHealth ComplaintHealth Standard8 citations
  • Have exits that are accessible at all times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 21, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2024

  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2024

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 17, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2024

  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2024

Jan 11, 2023Fire Safety StandardHealth Standard15 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedCorrected Feb 8, 2023

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 16, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 16, 2023

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2023

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2023

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2023

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2023

  • Implement a program that monitors antibiotic use.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2023

  • Perform COVID19 testing on residents and staff.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2023

  • Have simulated fire drills held at unexpected times.

    Severity C of L: potential for minimal harm, widespreadCorrected Feb 16, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Ashford Place Health Campus offer?

Ashford Place Health Campus offers Assisted Living and Skilled Nursing / Long Term Care.

Where is Ashford Place Health Campus located?

Ashford Place Health Campus is located at 2200 N Riley Hwy in Shelbyville, Indiana.

What do families say about Ashford Place Health Campus?

Most families describe warm, attentive care across independent living, assisted living, memory care, and skilled nursing at Ashford Place, with several reviewers praising the food, cleanliness, and staff who treat residents like family. One reviewer, however, described serious neglect and an unresponsive director, a stark contrast to the otherwise positive feedback.

How did Ashford Place Health Campus do on recent health and safety inspections?

Ashford Place Health Campus had 5 government inspection visits in the last three years, with 30 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Ashford Place Health Campus?

Submit the Request Information form on this page to connect with Ashford Place Health Campus and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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