MyLivingChoice

Arrowhead Post Acute

239 Arrowhead Boulevard

3.7(89 ratings)· Jonesboro average: 3.8

Arrowhead Post Acute, photo 11 / 2

Quick Facts

Total units
115
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
115

What Families Think

Reviews of Arrowhead Post Acute are sharply divided: several families and a former employee describe serious cleanliness, safety, and maintenance problems, while other families praise specific staff members and describe attentive, personal care for their loved ones. The community has a 3.7 out of 5 rating from 89 Google reviews.

The Good

  • Staff described as kind, respectful, and diligent
  • Administrator and staff member praised by name for responsiveness
  • One family reports mother well cared for over 7 months
  • Staff follow through on family concerns and requests

The Bad

  • One report of severe uncleanliness: clogged toilets, soiled linens, holes in walls
  • One report of mold in staff break room and pest infestation
  • One report management ignored repeated complaints about facility conditions for months
  • One report of stolen clothing and dismissed breathing distress leading to ICU transfer

AI-generated from reviews and community data.

Arrowhead Post Acute is a senior living community in Jonesboro, Georgia offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.7 out of 5 across 89 reviews.

About Arrowhead Post Acute

Arrowhead Post Acute is a skilled nursing / long term care community in Jonesboro, Georgia. The community is licensed for up to 115 residents.

Families rate Arrowhead Post Acute 3.7 out of 5 based on 89 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Arrowhead Post Acute

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Arrowhead Post Acute

3.7overall · 89 ratings combined

3.7★ on Google (89)

Hannah Battle

Jan 2026

via Google

My sister and I have had to make the decision to place our mom in a facility because we really needed help with her. I’ll be honest enough to say that Arrowhead is definitely an older facility and could use some work both outside and inside. But I cannot take away from the fact that my 92 year old mom is being very well taken care of and seen about always. The staff had been kind, respectful and diligent. It’s been a pleasure working with Julia Jones the very first person we met when checking out the facility. My mom has been there 7 months and I can call Ms. Julia about anything and she accomodates us.She follows through with all of our concerns/request. Special thanks to entire nursing staff for seeing about my mother the way that you ALL do. The Battle Family.

Candy Lane

Dec 2025

via Google

Ladies and gentlemen, Arrowhood. Let me be real: Arrowhead Post Acute is a disaster. The bathrooms and shower rooms look like they haven’t been cleaned, fixed, or cared about in forever. Toilets stay clogged for days, dirty towels and sheets sit on the floor, tiles are missing, and there are straight-up holes in the walls. The smell hits you before you even step inside. It’s filthy, and everybody working there knows it. Ceiling tiles are stained, falling apart, or gone completely. You can see wires, wood, and damage that looks like it’s been there for months. The break room has mold on the ceiling tiles, but that’s where staff are expected to eat and take breaks. Nothing about that is normal. And the worst part? Management has known about all of this for months. People have complained, pointed it out, brought it up in meetings, and nothing gets fixed. They shrug it off and keep it moving like it’s not their responsibility. The lack of action is wild. It’s giving “we’re just here for a check.” As a former employee, I wouldn’t recommend anyone place a loved one here. There are more roaches and gnats in that building than residents, and that should tell you everything you need to know. This is not acceptable for a nursing home. It’s unsafe, it’s dirty, and it’s embarrassing. Something is seriously wrong when a place meant to care for people looks like this every day.

Trayc Ellis

Jul 2025

via Google

Less than a week after my aunt's arrival at the facility, EVERY piece of clothing that she entered Arrowhead Health and Rehab with was stolen. It was stolen despite a note placed stating that the family would do laundry and notifying the staff of such. Stolen despite having her name printed inside of her clothing. When the issue was brought to the attention of those in charge, the response was delay, delay and more delay. They never attempted to replace or reimburse for the clothing despite receipts being provided to them. Fast forward a few weeks later. My aunt called me to state that she was having difficulty breathing. Her concerns were dismissed by the "charge nurse." I immediately went to Arrowhead Health and Rehab and found my aunt in distress, I signed her out and physically took her to the hopital, where she was immediately placed in ICU. My aunt was very frail and with no clothes of her own, I had to transport her in the rain in someone elses too big clothes they placed on her. They would not even allow her to take one of their blankets to keep warm on the ride to the hospital. Arrowhead Health and Rehab facility does not even deserve a star.

Mr. 5 Star

Apr 2025

via Google

Thank you Arrowhead for recognizing your vendors. My staff thoroughly enjoyed the event and it feels good to be recognized. Hopefully it can become an event every year. We loved the food and hospitality. Julia you're the best and thank you for always supporting and making us feel welcomed.

Taurus Jones Jr

Feb 2025

via Google

Arrowhead Health & Rehab is truly a standout facility, and that’s largely because of its incredible administrator, Tabbitha. She goes above and beyond for both her residents and staff, creating a warm and supportive environment that feels like home. Her dedication to quality care is evident in every aspect of the facility—she knows her residents personally, ensures their needs are met, and fosters a team of nurses who genuinely love working under her leadership. If you're looking for a place where your loved one will be treated with compassion, dignity, and top-tier care, Arrowhead is the place to be. The commitment to excellence here is unmatched, and it all starts with the strong leadership and heart that Tabbitha brings to the community. Highly recommend!

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Government Inspection History

3 inspection visits in the last three years, 44 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jun 12, 2025Fire Safety StandardHealth ComplaintHealth Standard23 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jul 18, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 18, 2025

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 18, 2025

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 18, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 18, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 18, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 18, 2025

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 18, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 18, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 18, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 18, 2025

  • Provide or get specialized rehabilitative services as required for a resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 18, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 18, 2025

  • Implement a program that monitors antibiotic use.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 18, 2025

  • Have enough outside ventilation via a window or mechanical ventilation, or both.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 18, 2025

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2025

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2025

  • Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2025

  • Install proper backup exit lighting.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2025

  • Construct fire resistant interior walls.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 18, 2025

  • Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 18, 2025

Jan 25, 2024Fire Safety StandardHealth ComplaintHealth Standard10 citations
  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 23, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 23, 2024

  • Install an approved automatic sprinkler system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 23, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 23, 2024

  • Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 23, 2024

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 23, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 23, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 23, 2024

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2024

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 23, 2024

Mar 25, 2022Fire Safety StandardHealth Standard11 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 9, 2022

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 9, 2022

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2022

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2022

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2022

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2022

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2022

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2022

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2022

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2022

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 9, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Arrowhead Post Acute offer?

Arrowhead Post Acute offers Skilled Nursing / Long Term Care.

Where is Arrowhead Post Acute located?

Arrowhead Post Acute is located at 239 Arrowhead Boulevard in Jonesboro, Georgia.

What do families say about Arrowhead Post Acute?

Reviews of Arrowhead Post Acute are sharply divided: several families and a former employee describe serious cleanliness, safety, and maintenance problems, while other families praise specific staff members and describe attentive, personal care for their loved ones. The community has a 3.7 out of 5 rating from 89 Google reviews.

How did Arrowhead Post Acute do on recent health and safety inspections?

Arrowhead Post Acute had 3 government inspection visits in the last three years, with 44 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Arrowhead Post Acute?

Submit the Request Information form on this page to connect with Arrowhead Post Acute and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Arrowhead Post Acute? Claim this listing to update photos, pricing, and details. It's free.

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