3.2(22 ratings)· St. Charles average: 4.4
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1 / 6An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Arrow Senior Living are sharply divided, with several glowing testimonials about caring staff and a positive culture alongside serious complaints about specific communities under the Arrow banner experiencing cost-cutting, neglect, and abrupt closures after acquisition. With only 22 reviews and a 3.2 rating, families should look closely at the specific location's current conditions rather than relying on the mixed overall pattern.
AI-generated from reviews and community data.
Arrow Senior Living is a senior living community in St. Charles, Missouri offering Assisted Living and Independent Living. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 3.2 out of 5 across 22 reviews.
Arrow Senior Living in St. Charles is an independent living and assisted living community. The community offers 24-hour staff, an emergency call system, medication management, and wheelchair accessibility.
Reviews of Arrow Senior Living are mixed. Some reviewers praise the staff's professionalism, kindness, and commitment to residents, describing the community as vibrant and well-managed with good food and activities. Other reviewers express concerns about changes following corporate ownership, citing issues with staffing levels, resident amenities, and customer service responsiveness. One reviewer wrote that staff "consistently demonstrate kindness, professionalism, and a strong commitment to resident experience."
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Help Me Choose3.2overall · 22 ratings combined
3.2★ on Google (22)
Darlene Jackson
Jul 2026
I have had the pleasure of experiencing this Beautiful community on a few occasions. The food was amazing; I had the Salomon it was very well presented. The staff was very welcoming and wore a smile. Residents looked very happy. A very nice place if you are in need.i give it a 5 Star
Wayne Debban
Apr 2026
This was posted on Facebook today:.<br>Arrow Senior Living Hates Veterans. They came into our community and ripped out our Honor Wall and painted over the Flag and took down our pictures and said they couldn't be up.<br>The Veterans here are MAD but Arrow does not care. They have no respect for the Veterans or for the fact that we lived here before Arrow bought this place.<br>If you are looking to move into a Senior Living Community, first find out who owns it and for how long. If it's Arrow, RUN!!!x
Greg Schulte
Apr 2026
Arrow Senior Living is a leader in senior community organizations. They use the highest survey process that is well above industry standards to make sure they are providing excellence to the residents and families in all their communities!
Peggy Wilcox
Mar 2026
Looking for a senior living community? Arrow Senior Living not only delivers, but look at the amenities offered, staff retention & care provided. A company truly committed to its residents & employee culture.
MidAmerica
Mar 2026
As a healthcare provider in the community, I always appreciate seeing organizations that employ compassionate and dedicated people. One of my patients works with Arrow Senior Living and speaks very highly of the culture and care they provide. From what I’ve seen, their team reflects professionalism, kindness, and a genuine commitment to serving seniors.
Arrow Senior Living offers Assisted Living and Independent Living.
Arrow Senior Living is located at 3333-9 Rue Royale St in St. Charles, Missouri.
Arrow Senior Living carries a 3.2 out of 5 rating from 22 Google reviews. Reviews of Arrow Senior Living are sharply divided, with several glowing testimonials about caring staff and a positive culture alongside serious complaints about specific communities under the Arrow banner experiencing cost-cutting, neglect, and abrupt closures after acquisition. With only 22 reviews and a 3.2 rating, families should look closely at the specific location's current conditions rather than relying on the mixed overall pattern. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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