MyLivingChoice

Arrow Senior Living

3333-9 Rue Royale St

3.2(22 ratings)· St Charles average: 4.6

Arrow Senior Living, photo 11 / 6

Quick Facts

What Families Think

Reviews of Arrow Senior Living are sharply divided, with several glowing testimonials about caring staff and a positive culture alongside serious complaints about specific communities under the Arrow banner experiencing cost-cutting, neglect, and abrupt closures after acquisition. With only 22 reviews and a 3.2 rating, families should look closely at the specific location's current conditions rather than relying on the mixed overall pattern.

The Good

  • Multiple reviewers praise compassionate, professional staff
  • One reviewer highlighted excellent food and presentation
  • Described as vibrant, well-managed environment by some
  • Staff culture and resident experience praised in several reviews

The Bad

  • Multiple reports of quality decline after Arrow acquires a community
  • One detailed report of neglect, unsanitary conditions, and understaffing
  • One report of a 30-day closure notice with little relocation time
  • One report of price increases paired with staff cuts

AI-generated from reviews and community data.

Arrow Senior Living is a senior living community in St Charles, Missouri offering Assisted Living and Independent Living. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 3.2 out of 5 across 22 reviews.

About Arrow Senior Living

Arrow Senior Living is a assisted living and independent living community in St Charles, Missouri.

Families rate Arrow Senior Living 3.2 out of 5 based on 22 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Arrow Senior Living

Assisted LivingIndependent Living

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of Arrow Senior Living

3.2overall · 22 ratings combined

3.2★ on Google (22)

Darlene Jackson

Jul 2026

via Google

I have had the pleasure of experiencing this Beautiful community on a few occasions. The food was amazing; I had the Salomon it was very well presented. The staff was very welcoming and wore a smile. Residents looked very happy. A very nice place if you are in need.i give it a 5 Star

Wayne Debban

Apr 2026

via Google

This was posted on Facebook today:.<br>Arrow Senior Living Hates Veterans. They came into our community and ripped out our Honor Wall and painted over the Flag and took down our pictures and said they couldn't be up.<br>The Veterans here are MAD but Arrow does not care. They have no respect for the Veterans or for the fact that we lived here before Arrow bought this place.<br>If you are looking to move into a Senior Living Community, first find out who owns it and for how long. If it's Arrow, RUN!!!x

Greg Schulte

Apr 2026

via Google

Arrow Senior Living is a leader in senior community organizations. They use the highest survey process that is well above industry standards to make sure they are providing excellence to the residents and families in all their communities!

Peggy Wilcox

Mar 2026

via Google

Looking for a senior living community? Arrow Senior Living not only delivers, but look at the amenities offered, staff retention & care provided. A company truly committed to its residents & employee culture.

MidAmerica

Mar 2026

via Google

As a healthcare provider in the community, I always appreciate seeing organizations that employ compassionate and dedicated people. One of my patients works with Arrow Senior Living and speaks very highly of the culture and care they provide. From what I’ve seen, their team reflects professionalism, kindness, and a genuine commitment to serving seniors.

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Frequently Asked Questions

What types of care does Arrow Senior Living offer?

Arrow Senior Living offers Assisted Living and Independent Living.

Where is Arrow Senior Living located?

Arrow Senior Living is located at 3333-9 Rue Royale St in St Charles, Missouri.

What do families say about Arrow Senior Living?

Reviews of Arrow Senior Living are sharply divided, with several glowing testimonials about caring staff and a positive culture alongside serious complaints about specific communities under the Arrow banner experiencing cost-cutting, neglect, and abrupt closures after acquisition. With only 22 reviews and a 3.2 rating, families should look closely at the specific location's current conditions rather than relying on the mixed overall pattern.

How can families visit Arrow Senior Living?

Submit the Request Information form on this page to connect with Arrow Senior Living and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Arrow Senior Living? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

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Prefer to stay home?

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