Windsor Estates Of St Charles

2150 West Randolph Street

3.8(89 ratings)

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Quick Facts

Short-term care: Respite care available for short-term stays
End-of-life care: On-site hospice and palliative care support
Building status: Facility renovation was in progress

What Families Think

Windsor Estates of St. Charles is a skilled nursing and rehabilitation community with a wide split in reviewer experiences: many families praise the therapy team and describe caring, attentive staff, while a substantial number of others report serious lapses in basic care such as slow response times and hygiene issues. Several more recent reviews note improved communication and management changes, alongside an ongoing building renovation.

The Good

Therapy team frequently praised for effective rehab results
Many reviewers describe staff as caring and attentive
Recent reviews note improved communication under new administration
Several reviewers describe the facility as clean

The Bad

Multiple reports of unsanitary conditions, including neglected hygiene
Several reviewers cite slow or absent response to call buttons
Multiple reports of medication administration delays or errors
One report of facility abruptly closing with little notice in 2023

AI-generated from reviews and community data.

About Windsor Estates Of St Charles

Windsor Estates Of St Charles is a skilled nursing / long term care community in Saint Charles, Missouri.

Families rate Windsor Estates Of St Charles 3.8 out of 5 based on 89 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.