Area Agency on Aging of Western Arkansas, INC.
3600 Wheeler Ave Ste 2
Quick Facts
- Medicare quality
- 3.0 of 5 stars
- Medicare certified
- Since 1982
Home Health Compare
Area Agency on Aging of Western Arkansas, INC. is a home health agency serving Fort Smith, Arkansas offering Home Health.
About Area Agency on Aging of Western Arkansas, INC.
Area Agency on Aging of Western Arkansas, INC. is a Medicare-certified home health agency serving Fort Smith, AR and has been Medicare certified since 1982. Services offered in the home include skilled nursing and physical therapy. The agency is a nonprofit organization.
Medicare rates the quality of patient care at Area Agency on Aging of Western Arkansas, INC. 3.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Area Agency on Aging of Western Arkansas, INC.
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Medicare Quality of Care
Area Agency on Aging of Western Arkansas, INC. is a Medicare-certified home health agency (certified since 1982). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
What patients say
- Would definitely recommend the agency61%US 79%
- Rated their overall care 9 or 10 out of 1070%US 85%
- Care was given in a professional way75%US 89%
- The team communicated well76%US 86%
- The team discussed medicines, pain and home safety76%US 82%
19 completed patient surveys, 20% response rate.
Hospital outcomes
- Discharged to the community86%US 80%Same as
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)10%US 11%Same as
How patients did
- Care started within 2 days of referral61%US 94%
- Patients got better at walking or moving around80%US 83%
- Patients got better at getting in and out of bed86%US 83%
- Patients got better at bathing88%US 86%
- Patients' breathing improved92%US 85%
- Patients got better at taking medications correctly84%US 81%
- Patients who had a fall with major injury (lower is better)3%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations83%US 61%
Service area
Area Agency on Aging of Western Arkansas, INC. reports serving 21 ZIP codes, including Fort Smith, Alma, Barling, Cedarville, Fayetteville, Greenwood, Hackett, Hartford, Huntington, Lavaca and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 047034. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Area Agency on Aging of Western Arkansas, INC. offer?
Area Agency on Aging of Western Arkansas, INC. offers Home Health.
Where is Area Agency on Aging of Western Arkansas, INC. located?
Area Agency on Aging of Western Arkansas, INC. is located at 3600 Wheeler Ave Ste 2 in Fort Smith, Arkansas.
Does Medicare cover care from Area Agency on Aging of Western Arkansas, INC.?
Yes. Area Agency on Aging of Western Arkansas, INC. is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.
Do I need a referral to use Area Agency on Aging of Western Arkansas, INC.?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Area Agency on Aging of Western Arkansas, INC.?
Submit the Request Information form on this page to connect with Area Agency on Aging of Western Arkansas, INC. and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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