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Arcadia Rehabilitation

10095 Hillview Road

3.4(82 ratings)· Pensacola average: 4.1

Arcadia Rehabilitation — photo 11 / 5

Quick Facts

Total units
170
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
170

What Families Think

Reviews for Arcadia Rehabilitation are mixed, with a 3.4 out of 5 rating from 82 Google reviews. Some families highlight kind, attentive nurses, while many others describe serious concerns about response times, medical care, cleanliness, and management.

The Good

  • One reviewer praised a nurse's compassionate, thorough care
  • Some nurses described as caring and warm-hearted

The Bad

  • Several reports of slow or absent nurse response times
  • One serious report of delayed treatment during a medical emergency
  • Reports of theft and damaged furniture in resident rooms
  • Multiple complaints about poor food quality and limited options
  • One reviewer described the head nurse as rude and unprofessional

AI-generated from reviews and community data.

About Arcadia Rehabilitation

Arcadia Rehabilitation is a skilled nursing / long term care community in Pensacola, Florida. The community is licensed for up to 170 residents.

Families rate Arcadia Rehabilitation 3.4 out of 5 based on 82 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.4overall · 82 ratings combined

3.4★ on Google (82)

Elsa Wiiliams

Jun 2026

via Google

There is a lot problems with communication skills The nurses take hours to respond if you are in need and some of them never show. I came for rehab which I have learning on my own . I should pushed it to stay in West Florida rehabilitacion. Some nurse didn't even care to learn that she can help others. Since that is her job . To respond they take forever or they just don't. Very sad place for rehab

Sherry Shook-Holbern

Mar 2026

via Google

This place is horrible to elderly people! My sister is in this place and they have not treated her very well, She gets out tomorrow and now the man that was suppose to transport her home came in and said he can't do it ! She can barely walk with a walker so we went out and bought a wheelchair for her but still looking for a way to get her home! They have told her three different time when she is going home and the food is awful even if you get it! They have no coffee in the morning and the same breakfast every day! I will be sure and let any of her doctors know how terrible this place is.

Dottie Rivas

Dec 2025

via Google

Arcadia has plummeted in style and warmth. There are a few nurses who have beautiful hearts and truly care about patients. All residents are left in the hallway in the middle of the hall or outside their doors. They are completely forgotten. Wouldn't it be great if there was x-mas music was playing in the hallways, any simulation would be great! Several items were stolen from her room. The dresser was broken with both handles hanging by 1 screw. There is an alarm that rings in the hallway 24/7. Thetr is not 2 chair in our room. The trays in the room are extremely cheap. There is wood coming off the walls at the entrance of her door. There is no stimulation to help these patience. 16 yrs. ago it was incredible. I had a Keurig in my room. I was fed in my room beautiful meals. Yoday the the OTs and PTs are not enthusiastic about therapy. This home is absolutely horrible. The head nurse is completely rude and unprofessional. Arcadia should be closed. Pray for them.

Sinamen For Prez

Dec 2025

via Google

If I could give a 0 star I would. My mom was here for the last few weeks doing therapy for an artery bypass surgery . Today I signed her out against dr orders bc the staff almost let her die last night refusing to give her a breathing treatment while having an asthma attack. My mom literally told me she felt she was about to die . When talking to them today they stated she was having a panic attack , she’s 75 she knows the difference in the 2. They refused her medical treatment for 25 minutes before giving her a breathing treatment . The room was never cleaned only trash emptied . There were a few good staff like Corey but majority was not. I wouldn’t recommend this place to rehabilitate my dog let alone my mother .

Elizabeth Majors

Nov 2025

via Google

Today I came to visit my aunt who is in Arcadia for Rehab. The nurse Antonio had brought her in her medications and was very thorough in explaining everything to her. He actually sat and spoke with her like a human and not just another patient. This brought comfort to us knowing that she is being cared for not just by a nurse but someone who shows a genuine compassion for what they do.

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Frequently Asked Questions

What types of care does Arcadia Rehabilitation offer?

Arcadia Rehabilitation offers Skilled Nursing / Long Term Care.

Where is Arcadia Rehabilitation located?

Arcadia Rehabilitation is located at 10095 Hillview Road in Pensacola, Florida.

What do families say about Arcadia Rehabilitation?

Reviews for Arcadia Rehabilitation are mixed, with a 3.4 out of 5 rating from 82 Google reviews. Some families highlight kind, attentive nurses, while many others describe serious concerns about response times, medical care, cleanliness, and management.

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