Arcadia Care Auburn

Shemaiah Cross

Jul 2026

via Google ↗

BED BUG PROBLEM!!!!!!

Mary Beamen

Jun 2026

via Google ↗

The staff here are friendly but the place is a dump. It is clear that the company owners don't give a damn about this place. It is in disrepair. Rooms need remodeled badly. The brown tile in the rooms has areas where its broken, closet drawers broken, paint on the walls in the rooms needs redone badly. You can tell they don't deep clean and only do the bare minimum. Corners are gross and caked with dirty smut. There is nothing in the rooms except a tiny bed and side table and the beds are the worst I have ever seen. I sincerely hope that someone reports this place and/or they take these reviews seriously and fix the place up for the residents. They don't go out into the community unless a family member takes them. They should have group outings in the community. They need that! I hope I never have to go to a place this bad. The company owners are making lots of money on their facilities but they don't care about Medicaid patients because they are not making money off them. Sickening.

Antoinette Johnston

Oct 2025

via Google ↗

I'm very happy and pleased with the care my loved one is experiencing. The staff is amazing, from the management, CNA's, nurses, dietary, housekeeping, therapy and other departments. Therapy is very upbeat and always has my loved one smiling and laughing! I like the updates they are doing at the facility. Little by little, things are getting a facelift. I always feel welcomed when I come to visit. The housekeepers are always helpful as well, even the dietary staff! The activities are top notch! I've never seen a facility do so many activities daily! This is great! More facilities need to follow in her footsteps! The business office lady is very helpful and knowledgeable, she's always going the extra mile to ensure my loved one is taken care of. Not to mention, the welcome baskets she provides are very welcoming! One thing I know as an adult, the medical field is a tough one. It's always hard to find good help, help that stays and those whom are compassionate in what they do! You will always find the medical field short staffed, especially with the growing need. However, Arcadia @ Auburn seems to always take great pride in bringing staff in. Oh that scarecrow out front, let me tell you, he makes me laugh every time I come to visit and I truly need that!

Len Allen

Sep 2025

via Google ↗

It is absolutely appalling that this is how our elderly and Veterans are treated. Filthy conditions, deterioration of walls and struture in rooms, floors so disgusting you literally stick to them, out dated facilities, staff as rude as you can imagine and then some, personal items and effects lost, stolen or just thrown away. This place needs a serious investigation and needs to be SHUT DOWN!!!

Susan Painter

May 2025

via Google ↗

My brother was here recently and what I witnessed and was confirmed by my brother is that this place is terrible. What they feed these poor people is ridiculous apparently there is no cook..the meals are thrown tougher or the feed them a hot dog...and what did they serve on Easter my brother got a bologna sandwich...they are always out of eggs and milk. If you need a nurse you better be ready to wait..my brother said sometimes it would take 30 mins to get some help. If you are looking for somewhere to put your loved one..Keep Looking!!