1 / 5Apria Healthcare in Rolla is a home medical equipment and supply provider rather than a residential care community, and reviewers consistently praise the friendly, responsive local staff who help with CPAP, oxygen, and other equipment needs. However, several reviews point to frustrating billing practices at the corporate level, including upfront overcharging before insurance refunds are processed.
AI-generated from reviews and community data.
Apria Healthcare is a home health and hospice community in Rolla, Missouri.
Families rate Apria Healthcare 4.2 out of 5 based on 28 Google reviews.
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Help Me Choose4.2overall · 28 ratings combined
4.2★ on Google (28)
Mike Lentz
Jun 2026
The team at Apria healthcare in Rolla Missouri are wonderful, Each of them I've dealt with are very professional and helpful. I truly appreciate everything thev've done to help me get a good start with cpap set-up and equipment. I'd highly recommend them to anyone
Toby Parker
Dec 2025
UPDATE: 2025 I HAVE NOT ORDERED MY SUPPLIES FROM APRIA SINCE MAKING THIS REVIEW. I AM ORDERING FROM ANOTHER SOURCE AND NO HASSLE AND MUCH CHEAPER! I WISH I DID THIS A LONG TIME AGO. My local Apria is great and so helpful. They would get 5 stars if I could rate only them, BUT Apria company I have had so much trouble with. Every time I order, my insurance will usually cover up to 90%. Apria charges full price up front. Apria would not give me a refund automatically and after many phone calls and hassles they finally conceded after I get a supervisor involved. I have to literally yell at them and that is usually not my character. This has happened 3 years in a row. My advice to EVERYONE is to check your insurance payouts to your Apria bill. Apria may have been keeping your money.
Gary
Dec 2025
I was fortunate enough to be assisted with one of the best phone and service representatives I have every been lucky enough to be associated with. Her name is Lacey {hope I spelled it correctly}. If you ever come to Rolla Apria on Parkwood drive, ask for Lacey she's outstanding!
jason ploss
Mar 2025
Great experience. I had to order my CPAP supplies and talked to the friendly staff member that assisted me on creating an Apria account. Then I received messages showing the status of my order until they shipped. Shipping was fast. I recommend thier services for your medical supplies.
Rick Hadley
Jan 2024
Very pleasant experience with the people at the Rolla Mo store. I have been with them for about a year. If I had any problems or questions, they took care of it immediately. Unfortunately, I've got to leave them, because I have to go on liquid oxygen, and they no longer provide that service. For all your other needs, please contact Apria Healthcare in Rolla Mo. I think you will be pleased with their service.
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