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Apria Healthcare

941 Parkwood Dr

4.2(28 ratings)· Rolla average: 4

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Apria Healthcare logo
Apria Healthcare, photo 11 / 5

Quick Facts

Service type
Delivers home medical equipment, not residential care
Billing practice
Charges full price upfront before insurance refund
Oxygen therapy limitation
No longer provides liquid oxygen therapy service

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Apria Healthcare in Rolla is a home medical equipment and supply provider rather than a residential care community, and reviewers consistently praise the friendly, responsive local staff who help with CPAP, oxygen, and other equipment needs. However, several reviews point to frustrating billing practices at the corporate level, including upfront overcharging before insurance refunds are processed.

What reviewers praise

  • Friendly, professional local staff
  • Fast shipping and order tracking
  • Helpful CPAP setup assistance
  • Quick response to problems or questions
  • Staff recommended by name for great service

What reviewers flag

  • One report of being charged full price before insurance refunds
  • Described hassle and repeated calls needed to get refunds
  • No longer offers liquid oxygen service
  • No published pricing information

AI-generated from reviews and community data.

Apria Healthcare is a home health agency serving Rolla, Missouri offering Home Health. Families rate it 4.2 out of 5 across 28 reviews.

About Apria Healthcare

Apria Healthcare is a home health agency serving clients in Rolla, Missouri with medical supplies and equipment.

Reviewers consistently praised the local Rolla staff for responsiveness, friendliness, and quick problem resolution. Several customers highlighted positive experiences ordering CPAP supplies, with fast shipping and clear order status updates. One reviewer noted the team as "very professional and helpful" in supporting equipment setup.

Some reviewers reported frustration with broader company billing and coverage practices, though they distinguished these issues from their experience with the local Rolla location. The agency no longer provides liquid oxygen services.

Types of Care at Apria Healthcare

Home Health

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Reviews of Apria Healthcare

4.2overall · 28 ratings combined

4.2★ on Google (28)

Mike Lentz

Jun 2026

via Google ↗ · Report

The team at Apria healthcare in Rolla Missouri are wonderful, Each of them I've dealt with are very professional and helpful. I truly appreciate everything thev've done to help me get a good start with cpap set-up and equipment. I'd highly recommend them to anyone

Toby Parker

Dec 2025

via Google ↗ · Report

UPDATE: 2025 I HAVE NOT ORDERED MY SUPPLIES FROM APRIA SINCE MAKING THIS REVIEW. I AM ORDERING FROM ANOTHER SOURCE AND NO HASSLE AND MUCH CHEAPER! I WISH I DID THIS A LONG TIME AGO. My local Apria is great and so helpful. They would get 5 stars if I could rate only them, BUT Apria company I have had so much trouble with. Every time I order, my insurance will usually cover up to 90%. Apria charges full price up front. Apria would not give me a refund automatically and after many phone calls and hassles they finally conceded after I get a supervisor involved. I have to literally yell at them and that is usually not my character. This has happened 3 years in a row. My advice to EVERYONE is to check your insurance payouts to your Apria bill. Apria may have been keeping your money.

Gary

Dec 2025

via Google ↗ · Report

I was fortunate enough to be assisted with one of the best phone and service representatives I have every been lucky enough to be associated with. Her name is Lacey {hope I spelled it correctly}. If you ever come to Rolla Apria on Parkwood drive, ask for Lacey she's outstanding!

jason ploss

Mar 2025

via Google ↗ · Report

Great experience. I had to order my CPAP supplies and talked to the friendly staff member that assisted me on creating an Apria account. Then I received messages showing the status of my order until they shipped. Shipping was fast. I recommend thier services for your medical supplies.

Rick Hadley

Jan 2024

via Google ↗ · Report

Very pleasant experience with the people at the Rolla Mo store. I have been with them for about a year. If I had any problems or questions, they took care of it immediately. Unfortunately, I've got to leave them, because I have to go on liquid oxygen, and they no longer provide that service. For all your other needs, please contact Apria Healthcare in Rolla Mo. I think you will be pleased with their service.

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Frequently Asked Questions

What types of care does Apria Healthcare offer?

Apria Healthcare offers Home Health.

How much does Apria Healthcare cost?

Apria Healthcare has not published its pricing. For context, communities in Rolla that publish rates start around $5,200 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Apria Healthcare located?

Apria Healthcare is located at 941 Parkwood Dr in Rolla, Missouri.

What do families say about Apria Healthcare?

Apria Healthcare carries a 4.2 out of 5 rating from 28 Google reviews. Apria Healthcare in Rolla is a home medical equipment and supply provider rather than a residential care community, and reviewers consistently praise the friendly, responsive local staff who help with CPAP, oxygen, and other equipment needs. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Apria Healthcare?

Submit the Request Information form on this page, or contact Apria Healthcare directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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