MyLivingChoice

Cedar Pointe

1800 White Columns Drive

4.2(41 ratings)· Rolla average: 3.6

Cedar Pointe, photo 11 / 5

Quick Facts

Total units
102
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Partnership
Certified beds
102

What Families Think

Cedar Pointe is a skilled nursing and rehab community in Rolla, Missouri, that includes a memory care unit alongside standard nursing care. Reviewers are split: several praise attentive, caring staff and clean facilities, while others report serious concerns about call-button response times, medication handling, and staff conduct.

The Good

  • Attentive staff praised by multiple reviewers
  • Clean, well-maintained facility
  • Strong communication from memory care staff
  • Includes a dedicated memory care unit
  • Food quality praised by at least one reviewer

The Bad

  • Multiple reports of slow call-button response times
  • One report of medication errors and wrong meds given
  • One report of neglect and low-quality, non-compliant food
  • One serious report of a resident restrained and threatened by staff

AI-generated from reviews and community data.

Cedar Pointe is a senior living community in Rolla, Missouri offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 41 reviews.

About Cedar Pointe

Cedar Pointe is a 102-bed skilled nursing and long-term care facility in Rolla, Missouri, with a dedicated memory care unit.

Family experiences at Cedar Pointe are notably mixed. Several families praise the cleanliness of the facility, attentiveness of staff members like Steven and Cassandra, and the happiness and contentment of residents. One family noted they "never worried for a minute" about their loved one's care. The facility accommodates family events, including birthday celebrations in the dining room. However, other families report serious concerns: slow response times to call buttons (sometimes taking hours), inconsistent medication administration, and significant dissatisfaction with meal quality and dietary accommodations. Food complaints appear frequently, with families describing meals as low-quality and noting instances where dietary restrictions were not honored.

Cedar Pointe holds a 4.2 out of 5 stars across 41 Google reviews. The polarized feedback, with roughly equal numbers of five-star and one-star ratings, suggests the quality of care and experience may vary considerably depending on unit, staff assignment, or individual circumstances.

Types of Care at Cedar Pointe

Memory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Birthday / Holiday Parties
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Cedar Pointe

4.2overall · 41 ratings combined

4.2★ on Google (41)

Jessica Parks

Feb 2024

via Google

My family and I recently placed our loved one in the memory care at cedar point and I couldn’t be more pleased. We have remained well informed of her needs, progress in adjusting, and any concerns. The staff are always very attentive to my grandma and the other residents while visiting. Two weekends ago they allowed us to have a largely attended birthday party for grandma in the dinning room. Our nurse Morgan was so sweet and helpful. Anytime we have dealt with administration they have made sure to communicate effectively on a level all parties could understand. Memory care is a very difficult task and Cedar has managed to make it look easy. I am so grateful for all the hands and hearts that care for the residents not just grandma. THANK TOU CEDAR POINT

Nobody Cares

Nov 2023

via Google

DiD not like it at all!! Nurses seem pretty lazy.. there's never one in sight every time I've came to visit my sister. A lot of the people have to take care of themselves more often than not. It takes the nurses forever to respond when my sister pushes the call button! I'm doing everything to get her out of there!! 😞 After my sister being there for 9 months here is my updated review.. bout the only time they showed true compassion was in her last week of life. But one of the cnas held her down against her will and forced a covid test.. which I don't think is legally allowed. And then after her passing they kept what they wanted even though I directly told them we wanted EVERYTHING back. .. I definitely do not recommend this place. If you have a loved one here speak up and check on them constantly. But honestly I'd say to get them out of there. At one point my sister was asking for pain medication and the cna got tired of it and told her if she didn't stop she'd lock her in a dark room... GET YOUR LOVED ONES OUT OF HERE!!!!!!!!!

Jimi Shank

Sep 2023

via Google

Horrible experience. I have COPD. Pushing call button for nurse or cna took 2 hrs sometimes. Neglect at it worst. Food was not low sodium. High pressecssed low quality. Main cook Tony didn't care, would alter any food meals she said she was "too busy to worry about that. You eat what you get". She is in charge of a nursing home kitchen ? Not to mention messing up medication and try to give me wrong meds. So glad I left!!

Sally Wheatley

Aug 2023

via Google

My moms stay was short but its a nice place.friendly staff. She liked to joke with them. I never worried for a minute about her care. Thank you

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Government Inspection History

8 inspection visits in the last three years, 59 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 2, 2025Health Complaint2 citations
  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 31, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 3, 2025

Jan 23, 2025Health Complaint1 citation
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 10, 2025

Oct 1, 2024Health Complaint2 citations
  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 17, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 18, 2024

Jul 18, 2024Fire Safety StandardHealth Standard18 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 18, 2024

  • Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 23, 2024

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 9, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 18, 2024

  • Follow proper procedures when the fire alarm was out of service for more than 4 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 18, 2024

  • Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 18, 2024

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 23, 2024

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 22, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 23, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 9, 2024

  • Have exits that are accessible at all times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 23, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 23, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 26, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 9, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 9, 2024

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 9, 2024

  • Honor the resident's right to manage his or her financial affairs.

    Severity C of L: potential for minimal harm, widespreadCorrected Jul 26, 2024

  • Provide activities to meet all resident's needs.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 9, 2024

Mar 5, 2024Health Complaint3 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 8, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 8, 2024

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 8, 2024

Nov 9, 2023Health Complaint1 citation
  • Provide activities to meet all resident's needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 8, 2023

Apr 10, 2023Fire Safety StandardHealth Standard24 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedCorrected May 15, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 11, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 15, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 1, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2023

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 4, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2023

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2023

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2023

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2023

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 11, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 5, 2023

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2023

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2023

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected May 1, 2023

  • Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

    Severity C of L: potential for minimal harm, widespreadCorrected May 4, 2023

Feb 4, 2021Fire Safety StandardHealth Standard8 citations
  • Have proper medical gas storage and administration areas.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 21, 2021

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 21, 2021

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 21, 2021

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 21, 2021

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 21, 2021

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2021

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2021

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Cedar Pointe offer?

Cedar Pointe offers Memory Care and Skilled Nursing / Long Term Care.

Where is Cedar Pointe located?

Cedar Pointe is located at 1800 White Columns Drive in Rolla, Missouri.

What do families say about Cedar Pointe?

Cedar Pointe is a skilled nursing and rehab community in Rolla, Missouri, that includes a memory care unit alongside standard nursing care. Reviewers are split: several praise attentive, caring staff and clean facilities, while others report serious concerns about call-button response times, medication handling, and staff conduct.

How did Cedar Pointe do on recent health and safety inspections?

Cedar Pointe had 8 government inspection visits in the last three years, with 59 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Cedar Pointe?

Submit the Request Information form on this page to connect with Cedar Pointe and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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