MyLivingChoice

Apria Healthcare

251 N Main St B

2.5(6 ratings)· Colville average: 4.7

Apria Healthcare — photo 11 / 5

Quick Facts

What Families Think

Apria Healthcare in Colville provides home medical equipment and supplies rather than residential care, and its Google reviews focus almost entirely on billing and customer service problems. A few reviewers mention helpful local staff, but the overall rating reflects frustration with the company's administrative handling.

The Good

  • Local delivery staff described as helpful
  • One reviewer praised a specific staff member
  • Provides home equipment for oxygen and CPAP needs

The Bad

  • Multiple reports of inaccurate or confusing billing
  • Several reviewers describe inept or unresponsive customer service
  • One report of being sent to collections over billing errors
  • One reviewer noted a delivery mistake and lack of hygiene protocol

AI-generated from reviews and community data.

About Apria Healthcare

Apria Healthcare is a home health and hospice community in Colville, Washington.

Families rate Apria Healthcare 2.5 out of 5 based on 6 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Home Health and Hospice

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Reviews

2.5overall · 6 ratings combined

2.5★ on Google (6)

Koda 3

Mar 2026

via Google

I just got put on oxygen full-time. The young man who delivered my regulator walked through the mud and then tracked it all over my house. He was in a hurry to get home. He was obviously frustrated and he told me it was all overtime for him. Please have your delivery people where shoe protectors inside people's homes or learn to take off their shoes! How rude. He didn't bring six tanks, he only brought five. He forgot to leave the "ear pads" for my poor sore ears. And he most definitely didn't wash his hands before he began any of the work (like the paperwork told me he would.) lol Other than that it was great! Thank you Apria! New customer here!

Shane Kearney

Aug 2024

via Google

Apria has been the worst company to deal with. They had been billing me through email that I never agreed to and never received emails from, I called several time never fix, then told that the company that does the billing is not preferred provider but they are a preferred provider just not the company that does the billing. Then they turned me into collections. What a joke. If you can avoid Apria I would, btw you can get you cpap supplies way cheaper online than you get through them. Sad, I rate them a fat zero if I could.

W A

Oct 2019

via Google

Local people are great... Apria itself is a NIGHTMARE! Billing error, lies, inept reps. If I could give this company a negative rating I would. They have been billing us for months for supplies. Because of history I have asked for an itemized bill. It has take six months to finally get a computer printout of what they say we got. Hardly decipherable AND they tell me the insurance company paid 28.00 BUT the insurance company was never billed. No EOB available, Insurance can't find any claims. We only have one insurance and have had them for the last 15 years. No changes in ID numbers during this time. This company needs to be investigated. RESPONSE TO YOUR RESPONSE.... I HAVE RESPONDED TO YOUR REQUEST FOR MORE INFORMATION. LETS SEE IF YOU DO ANYTHING ABOUT YOUR BILLING COMPANY. I DOUBT YOU EVEN RESPOND TO MY EMAIL TO YOUR RESPONSE. YOU ASKED AND YOU HAVE YOUR REPLY!

Lorinda McKinnon

Apr 2017

via Google

Apria has been a nightmare of inaccurate billing, inept customer service, and unexplained credit card deductions. I would purchase my equipment online before I ever used them again.

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