MyLivingChoice

Apollo Medical

655 Craig Road, Ste 340

3.1(15 ratings)· St. Louis average: 4.1

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Apollo Medical logo
Apollo Medical, photo 11 / 5

Quick Facts

Medicare quality
4.0 of 5 stars

Home Health Compare

Medicare certified
Since 2003
Medicare certification
Medicare-certified home health agency since 2003
Ownership
Privately owned home health agency
Care quality rating
Medicare rates patient care quality 4.0 out of 5

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for Apollo Medical are decidedly mixed: one family praised consistent, communicative therapists, while several others reported serious scheduling failures, no-shows after hospital discharge, and unprofessional interactions. Medicare's own quality metrics rate the agency well, but the personal reviews raise real concerns about reliability.

What reviewers praise

  • One reviewer praised consistent, communicative weekly visits
  • Medicare rates patient care quality 4.0 out of 5 stars
  • Offers full range: nursing, PT, OT, speech, social services

What reviewers flag

  • Several reviewers report missed or no-show appointments after hospital discharge
  • Multiple complaints about poor scheduling communication and last-minute notice
  • One report of manager behaving unprofessionally during a family interview
  • One report of staff threatening to have a patient's dog put down

AI-generated from reviews and community data.

Apollo Medical is a home health agency serving St. Louis, Missouri offering Home Health. Families rate it 3.1 out of 5 across 15 reviews.

About Apollo Medical

Apollo Medical is a Medicare-certified home health agency serving Saint Louis, MO and has been Medicare certified since 2003. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.

Medicare rates the quality of patient care at Apollo Medical 4.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at Apollo Medical

Home Health

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Reviews of Apollo Medical

3.1overall · 15 ratings combined

3.1★ on Google (15)

Cara Widaman

May 2026

via Google ↗ · Report

The care I received through Apollo Medical was great! Each team member scheduled to see my once a week was very accommodating and communicative regarding the days and times I was seen 👌 I never felt that the visits were an inconvenience, rather, it was nice to see the same friendly faces each week… and they all really cared about and contributed to how my progress was coming along! If ever I’m in need of home health care again, Apollo is going to be my pick!

Andrew Schatz

Mar 2026

via Google ↗ · Report

My mother had them for physical therapy. They took forever to schedule an appointment with her, were late to the appointments, and threatened to have her dog put down. Her dog has never bitten anybody. Do not use this company for physical therapy. They're unreliable and unprofessional.

Adam R

Jan 2026

via Google ↗ · Report

During my interview, the manager made me feel incredibly uncomfortable. My uncle was discharged from the hospital on their services. They never showed the day they were supposed to start services causing my uncle to go to the hospital. Please do not hire this company.

Tanya Miller

Apr 2025

via Google ↗ · Report

My friend had surgery on March 27 and she has yet to have physical therapy in her home. They were supposed to arrive the day after she got home from the hospital and nobody showed although they said they did but somebody was home so that’s impossible. If she wasn’t such a strong person and have people to help her, she would have really been suffering with not having anyone to guide her how to take a shower what exercises to do, etc. Someone did show up on the fourth or the fifth and was appalled that no one had come out to see her yet. She said she was going to make a call as soon as she got in the car and find out why no one had come yet she said she would get somebody out here the following Monday My friend received no phone calls and no visits. I believe that Apollo is one of the most unprofessional, uncaring, unreliable medical services I’ve ever heard of. And I say heard of because none of us have actually ever seen any of them except for that one visit.

StlBelle H

Dec 2024

via Google ↗ · Report

Apollo Medical acts like they’re doing you a favor instead of being paid for a service. They don’t make proper appointments and boldly state that that’s not their policy. They will call you the night before or hours before they attempt to visit your home. As if you don’t have other obligations and are only sitting waiting for their visit. Completely unprofessional.

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Medicare Quality of Care

Apollo Medical is a Medicare-certified home health agency (certified since 2003). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

2.0 / 5 patient survey rating

  • Would definitely recommend the agency66%US 79%
  • Rated their overall care 9 or 10 out of 1078%US 85%
  • Care was given in a professional way83%US 89%
  • The team communicated well80%US 86%
  • The team discussed medicines, pain and home safety78%US 82%

345 completed patient surveys, 22% response rate.

Hospital outcomes

  • Discharged to the community86%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)9%US 11%Same as

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around90%US 83%
  • Patients got better at getting in and out of bed91%US 83%
  • Patients got better at bathing92%US 86%
  • Patients' breathing improved93%US 85%
  • Patients got better at taking medications correctly88%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations72%US 61%

Service area

Apollo Medical reports serving 228 ZIP codes, including Saint Louis, East Saint Louis, Belleville, Florissant, O Fallon, Saint Charles, Ballwin, Chesterfield, Troy, Albers and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 267580. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Apollo Medical offer?

Apollo Medical offers Home Health.

How much does Apollo Medical cost?

Apollo Medical has not published its pricing. For context, communities in St. Louis that publish rates start around $4,390 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Apollo Medical located?

Apollo Medical is located at 655 Craig Road, Ste 340 in St. Louis, Missouri.

What do families say about Apollo Medical?

Apollo Medical carries a 3.1 out of 5 rating from 15 Google reviews. Reviews for Apollo Medical are decidedly mixed: one family praised consistent, communicative therapists, while several others reported serious scheduling failures, no-shows after hospital discharge, and unprofessional interactions. Medicare's own quality metrics rate the agency well, but the personal reviews raise real concerns about reliability. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Apollo Medical?

Yes. Apollo Medical is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.

Do I need a referral to use Apollo Medical?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Apollo Medical?

Submit the Request Information form on this page, or contact Apollo Medical directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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