colleen matthias
Nov 2023
Excellent care, extremely clean. The three star rating is because when mother passed on 4th day of the month in 2023, instead of prorating by monthly amount divided by days in month which would have been $130 per day for 4 days, they prorated at $266 per day for 10 days, was not expecting this and not what I was told when I placed my mother there. The refund was half of what I expected. Additionally, fee went from 3500 per month to 4000 per month for her shared room rate after only three months, which was unexpected. The other five star reviews are true, the care and food excellent. I video called each week and visited once per month and had friends visit on-site three times per week. Reports of cleanliness and care were excellent. Just be aware of the finances for budgeting purposes.
