Benjamin Colby
Aug 2025
Have had for my father in law and my son. They have been great. Prompt care with nursing and excellent rehab!
American Nursing Care
1206 Brandywine Blvd A2.3(6 ratings)· Zanesville average: 4.3
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1 / 3Quick Facts
- Medicare quality
- 4.0 of 5 stars
- Medicare certified
- Since 1994
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
American Nursing Care in Zanesville offers home health and hospice services, but family reviews are mixed and skew negative overall (2.3 out of 5 from 6 reviews). While some praise the skill and kindness of the caregivers who came to their homes, others describe serious breakdowns in office communication, scheduling, and follow-through on care.
What reviewers praise
- Caregivers described as amazing and skilled
- One family reported prompt nursing and rehab care
What reviewers flag
- Several reports of the office failing to return calls or communicate
- One report of staff being sent before insurance approval was confirmed
- One report of the agency being unable to provide promised speech therapy
- One reviewer described missed visits and unreliable scheduling
AI-generated from reviews and community data.
American Nursing Care is a home health agency serving Zanesville, Ohio offering Home Health. Families rate it 2.3 out of 5 across 6 reviews.
About American Nursing Care
American Nursing Care is a Medicare-certified home health agency serving Zanesville, Ohio since 1994. The agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits to clients in their homes. It holds a CMS quality star rating of 4.0 of 5 stars.
Reviews of the agency are mixed. Some reviewers report positive experiences, with one noting prompt nursing care and excellent rehabilitation services. However, other reviewers describe significant challenges with communication and service delivery. Multiple families reported difficulty reaching the office by phone and receiving explanations for service gaps, and at least one reviewer stated the agency was unable to continue providing services after initially beginning care.
Types of Care at American Nursing Care
Home Health
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Help Me ChooseReviews of American Nursing Care
2.3overall · 6 ratings combined
2.3★ on Google (6)
Mallory Napier
Oct 2021
The people were amazing but the office would not return my phone calls and kept sending people out to my house for WEEKS after I called and told them I wanted to wait till I had approval from my insurance. I called the office 4 times and got the worst excuses. This last time I got "you're breaking up". Not worth the headache. I wouldn't trust them.
Katie Kennah
Feb 2021
Horrible place. They can’t ever show up or do there job.
Joseph Walton
Dec 2018
After my wife's recent Stroke, this agency sent three people to our house, and then after one week they told us they could not provide services for my wife. She is still without Speech Therapy because of their poor management.
Medicare Quality of Care
American Nursing Care is a Medicare-certified home health agency (certified since 1994). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency75%US 79%
- Rated their overall care 9 or 10 out of 1084%US 85%
- Care was given in a professional way90%US 89%
- The team communicated well88%US 86%
- The team discussed medicines, pain and home safety85%US 82%
115 completed patient surveys, 15% response rate.
Hospital outcomes
- Discharged to the community83%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)11%US 11%Same as
How patients did
- Care started within 2 days of referral99%US 94%
- Patients got better at walking or moving around97%US 83%
- Patients got better at getting in and out of bed91%US 83%
- Patients got better at bathing94%US 86%
- Patients' breathing improved91%US 85%
- Patients got better at taking medications correctly95%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations62%US 61%
Service area
American Nursing Care reports serving 90 ZIP codes, including Columbus, Dublin, Westerville, Zanesville, Adamsville, Alexandria, Baltimore, Blacklick, Blue Rock, Bremen and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 367573. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does American Nursing Care offer?
American Nursing Care offers Home Health.
Where is American Nursing Care located?
American Nursing Care is located at 1206 Brandywine Blvd A in Zanesville, Ohio.
What do families say about American Nursing Care?
American Nursing Care carries a 2.3 out of 5 rating from 6 Google reviews. While some praise the skill and kindness of the caregivers who came to their homes, others describe serious breakdowns in office communication, scheduling, and follow-through on care. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from American Nursing Care?
Yes. American Nursing Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.
Do I need a referral to use American Nursing Care?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit American Nursing Care?
Submit the Request Information form on this page, or contact American Nursing Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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