4.6(86 ratings)· Mission Viejo average: 4.7
Part of Sunrise Senior Living · 220 communities · 4.5★ average
1 / 6California CDSS
Most reviewers describe Sunrise of Mission Viejo as a warm, home-like assisted living and memory care community with attentive staff and a busy activities calendar. However, one detailed and serious review alleges neglect and insincerity among staff, particularly in the memory care unit, which stands in sharp contrast to the otherwise positive tone of the reviews.
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Sunrise of Mission Viejo is a senior living community in Mission Viejo, California offering Assisted Living and Memory Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.6 out of 5 across 86 reviews.
Sunrise of Mission Viejo is a small assisted living community in Mission Viejo, California, with a licensed capacity of 6 residents. The community includes a Reminiscence Memory Care program designed for residents with advanced dementia.
Families consistently praise the home-like atmosphere and the quality of care. Multiple families highlight attentive medical care, genuine staff engagement, and a strong activity program with regular outings. One family described feeling "really comfortable" knowing their family member was "well cared for and respected." Residents have formed friendships and appear actively engaged in daily life. The intimate size, neither too small nor too large, was noted as a strength by one family navigating the transition to assisted living.
The community holds a 4.6 out of 5 Google rating across 86 reviews. One critical review raised concerns about management and staff conduct, though the overwhelming majority of families reported positive experiences with communication, care quality, and the welcoming environment.
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Help Me Choose4.6overall · 86 ratings combined
4.6★ on Google (86)
Gigi Tripodi
May 2026
My older sister is now a resident at Sunrise. Her adjusting to her new home has been going very well. She shares how nice all the staff and residents are. I feel this Assisted Living home is the perfect size for her. Not too small and not too big.
Steve Smith
Mar 2026
My Mother has advanced dementia. After much research and many visits to other facilities, I moved her to the Reminiscence Memory Care, at Sunrise Mission Viejo. From my initial tour to my Mom's move-in and subsequent care, we have received nothing but first-class service, communication and genuine care from everyone I have interacted with at Sunrise. Most importantly, my Mom is engaged and quite content when I visit her.
Jerry Weber
Feb 2026
Awesome facilities. Staff really is amazing. Makes a sometimes difficult and worrisome decision easy . Feel really comfortable know our family memeber is well cared for and respected. Can't really thank the staff enough.
Teri Yare
Sep 2025
I don’t recommend sunrise. Tisset's inaction while residents both upstairs and downstairs face mistreatment raises serious concerns about her commitment to her duties she just sits and smiles. Similarly, Gilberto's failure to improve the residence center's environment or compatibility is troubling. The facility's facade of warmth and care, characterized by "fake smiles" and "fake attitudes," is misleading to families. Charlene's "grand tour of hell" further exacerbates these concerns, painting a deceptive picture of the facility's true conditions. The pervasive sense of insincerity among the staff, who merely "pretend" to enhance Sunrise, is deeply unsettling. Moreover my family member had someone living in their reminiscence care and they were mistreated and the manager never did anything.Based on these observations, I strongly advise exploring alternative senior living options. The apparent lack of genuine care and the prevalence of neglectful practices within Sunrise Senior Living suggest that it may not be the most suitable environment for vulnerable individuals requiring compassionate and attentive care.
Cheryl Kimmel
May 2025
Our family moved our Mom Beverly Clark into Sunrise of Mission Viejo, a little over a year ago. We visited many facilities and found Sunrise to offer the most inviting and home like atmosphere and also the best medical care. We have been so happy with the care Mom has had at Sunrise. She has made so many wonderful friends and really enjoys all of the activities and outings that are offered. The staff are all wonderful and always so helpful. We just attended a wonderful and delicious Mothers Day brunch. I am always impressed at how the staff all work together as a team to put on these beautiful events. We feel that Sunrise has added years to Moms life. We couldn’t be more pleased. Cheri Kimmel
Sunrise of Mission Viejo offers Assisted Living and Memory Care.
Sunrise of Mission Viejo is located at 25746 Santo Drive in Mission Viejo, California.
Most reviewers describe Sunrise of Mission Viejo as a warm, home-like assisted living and memory care community with attentive staff and a busy activities calendar. However, one detailed and serious review alleges neglect and insincerity among staff, particularly in the memory care unit, which stands in sharp contrast to the otherwise positive tone of the reviews.
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Home care agencies serving Mission Viejo bring help to the house: daily living, companionship, and respite for family caregivers.
